Strange writing a review when I havent got the balls yet. I got the e-mail confirmation which stated " YOUR BALLS WILL BE DELIVERED 22nd August". This was followed by " please ensure that there is somebody at home to sign for them". So I wait at home but nothing turns up. I ring Absolute Balls to enquire where they are and was told that I got a standard e-mail and that the balls should turn up tomorrow (23rd). Apparently its an IT thing. Why send an advice e-mail with the wrong advice ? A totally wasted day. Wonder if they do the same with the golf balls. My confirmation e-mail says Taylormade Pentas. I shall wait to see what turns up !
To reply as a company, please log in to your business account.
The fault here was NOT ours - the courier's had got behind schedule. We maintained strong communications with this customer regarding the status of the parcel and we absolutely did everything in our powers to push the order through for next day delivery and took additional information to pass on. The notification emails are sent automatically by the courier according to their schedule, so again we cannot be blamed for that.