Balls sent to wrong address not as printed on your shipping order, just how you managed this points to a slip shod mailing system. The packing slip had the correct address. Two of the balls had obviously been hit several times as they were scratched. Sorry but on the whole not good enough.
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Any problems with orders can be reported to us and we can sort something out. How did you receive your order if they were shipped to the wrong address!? Also, depending on what grade of balls were ordered, some scratches are to be expected.