ACHICA reviews

ACHICA reviews

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Review by confirmed purchaser

Can be hit & miss

If you know your brands you can get some nice things with a decent discount. However delivery times are questionable & I personally feel they should deliver quicker. I've had problems where glass has been broken in frames I have ordered due to poor packing & also they have not sent the item, dispatched something I haven't ordered & claimed that it's the item - bit weird, that's why it's hit & miss. Having said all that the lure of nice things always draws me back! It can be frustrating that sometimes the items on the promo picture aren't available to buy & when things are sold out they should remove the pic! Promotions do seem to repeat on a regular basis so if you do miss out it should be back within a few months .
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Review by confirmed purchaser

super, fast service

Order came quickly, well packaged and great product
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Review by confirmed purchaser

Oops! carriers failed to deliver and no contact from Achica

Unable to give a full review because I have not received my purchase and no card from the carriers to say the tried to deliver.
Not happy!
ACHICA

Reply from ACHICA

Hello Annie,

Firstly, please let me apologise that your order has not been received.

I have passed your details onto Customer Care and you will be contacted directly shorty.

Kind Regards,

ACHICA
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Review by confirmed purchaser

Good but not up to mark

There were no hanging rings available in the curtain pack. It surprised me. Quality is good.
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Review by confirmed purchaser

Brilliant... could have done with 4 pillowcases

Item: Hotel Living 400TC Jacquard Window Pane Check King Duvet Cover Set, White..... it would have been really useful if one could have bought an extra pair of pillowcases... the duvet cover set only came with 1 pair :(
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Review by confirmed purchaser

The wait for items really isn't worth the saving.

Always been very satisfied with the items I've purchased through Achica, but not sure if I can be bothered again.
The delivery takes MONTHS. Not even close to the initial estimates (that are silly to begin with) Items always arrive separately. It's just the silliest and most frustrating service I've ever seen. And I certainly hesitate buying more or placing bigger purchases.
I wouldn't dare to imagine how Achica's service would function for, say, booking holidays. Do you sit at the airport wondering if you'll be allowed on the plane at the last minute?

You really need to address your issues, Achica!
ACHICA

Reply from ACHICA

Hello Agie,

I have passed your details onto the Customer Care department and you will be contacted shortly.

Kind Regards,

ACHICA
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Review by confirmed purchaser

Fantastic offers

I have brought some great towels, fantastic unusual glasses and a lite for my garden - all great to have in ones home.
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Review by confirmed purchaser

Disapointing

I ordered two murals as they were half price, unfortunately when I opened one of the boxes I found the paper so thin, in fact I have seen wrapping paper thicker. Therefore I decided to return them, this was not only expensive, but I am still waiting for a refund, much to my agitation.I initially received the parcels on the 25th March, the delivery man took one parcel immediately, but did not wait for me to open and check the quality of them both. The second parcel was received by Achica on the 1st April. The Achica website states to allow 10 working days after receiving at their warehouse, for refunds.To my mind, the money is debited instantly on purchase of products, and therefore, should be refunded into my account much quicker.
ACHICA

Reply from ACHICA

Hello Angela,

Firstly, please let me apologise that your refund has not been actioned.

I have passed your information to customer care and you will be contacted directly shortly.

Kind Regards

ACHICA
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Review by confirmed purchaser

Never too old to get bargins !

Easy site to use I tend to look once or twice a week. Found some great gift ideas and whit out spending hours and hours in town, so I can enjoy my weekends off
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Review by confirmed purchaser

Tasteful products for contemporary living at discount prices

I enjoy shopping at Achica and I log on most days to see what is on offer. The product range offers something for everyone with many up market brands that are not readily available in local shops and I can have them delivered to my door. I have never had to return a product, the descriptions are good, the delivery dates are accurate and the packaging is excellent.
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Review by confirmed purchaser

Brilliant price. communication. delivery. quality

Wow, great experience. So easy to order. I would defiantly use them again. The chairs I ordered are lovely and are really good quality.
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Review by confirmed purchaser

Good product, good price but delivery time too long.

This was a nice product, I am very pleased with it. It is also good value for money. It arrived within the period specified on the details given AFTER you have ordered it. But if I had known BEFORE placing the order that it would take that long I would not have ordered it. I haven't bothered to look at any Achica offers since.
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Review by confirmed purchaser

Wow , luxury I can afford !

A convenient way to buy the special things to enhance your life at really great prices and it's delivered to your door , what more could you ask for ?
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Review by confirmed purchaser

Eye catching.........

Achica brings to my home what's hard to find.....you know you want something to define your home from the one next door and I believe I can achieve this by shopping with Achica.
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Review by confirmed purchaser

Quality at a competative price

I have been more than happy with my purchases from Achica, beautiful things at a fraction of the cost
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Review by confirmed purchaser

Delivery excellent.

Only problem was the delay in delivery of items although this was explained on website, so know to anticipate this for any future orders. Actual delivery times were very precise and fairly accurate.
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Review by confirmed purchaser

High quality products and competitive prices.

Have placed two orders now and been pleased with both of them so I would not hesitate to order again. The quality is high and the prices very competitive. Makes shopping for large and heavy articles a breeze and nice to have so many options to choose from; everything for the home and garden in one location. I like the contemporary and quirky so Achica is a good place to browse.
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Review by confirmed purchaser

Took far to long

Mmmm not sure about this company. 4 weeks for delivery and I vaguely remember (and it's hard to remember as it was such a long time between ordering and delivery) the delay was apparently due to each product being hand picked and packed!!!! Only use if not in any kind of a hurry.
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Review by confirmed purchaser

much better than my first experience

Ordering was easy goods came but not all at once and not to the timescale
Quality was good
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Review by confirmed purchaser

Good browsing opportunity

It's always nice to peruse Achica's offers but you have to be aware that postage can often make it a pricy purchase and often you can find the same goods cheaper elsewhere . There are occasionally "real" bargains.

ACHICA Details

About this company

ACHICA is an online members-only luxury lifestyle store that is free to join. Members can indulge in exclusive savings on luxury home and lifestyle brands with new, limited time promotions added every day. Chic and desirable home and garden brands are offered at breathtaking prices, only available to our members . ACHICA's buyers take time and care handpicking each individual item to ensure that only the most stylish designer products appear in our promotions. If you would like to contact ACHICA please visit the Online Helpdesk: www.achica.hesk.com and a Customer Care Agent will respond as soon as possible.

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Category

ACHICA is ranked 910 out of 1032 in the category

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