I've bought from Achica three times - once was a product that they supplied quickly, of good quality at a good price. Another product took weeks to come and had to be returned as it was very poor quality for the high price. The third product should have come in two parts, both necessary to use it. The second part has never been provided, despite my card having been charged at the start - I had to chase them to find out when it was to be delivered and now I find that they cannot supply it. Their customer service has been civil but I do wonder if I would ever have received the refund if I had not chased the order. Take care when ordering from them; if two parts of an order have to be used together it is probably better not to even unpack the first until the second has arrived.
To reply as a company, please log in to your business account.