I love the Achica sight and it almost the first thing I look at each morning. The items for sale are fantastic and i have bought loads from them. Recently however it took a payment twice in successive seconds, estimated time to refund payment 7-8 days. It didnt happen. again big sorry it would be another 7-8 days.Surprise nothing happened .Referred to banks credit card to deal with.To add insult to injury still waiting for about £60 part of the order. ofcourse i have sen loads i would have indulged in but for the on going problem.Frustraiting not being able to phone about problems.