I placed an order from Achica on 13.11.12 and then received an email from them on 29.11.12 to say that the item had been despatched however still no item received. I contacted Customer Support who then emailed me to say that the parcel was with the courier and I would receive it within the week, that was on 10.12.12 however still No Parcel to date and it is now 20.12.12. This is a totally unacceptable amount of time to wait for a parcel, I have now emailed again (as you cannot speak to anyone personally) and asked for a full refund as I doubt I will ever received my item. Very disapointed to say the least and I wouldn't use them again now. They should NOT be taking people's money if they have no intention of fulfilling their side of the deal!!!
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