ACHICA reviewed by

London, GB

2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Appalling. Do not use this company. Everything I purchased never arrived. Zero customer service

I ordered gifts for Christmas on the 10th December. They took the money from my card immediately signalling that delivery would take place between 12th-19th December. It is now the 22nd December and nothing has arrived. They have been trying to deliver to the incorrect address, there is no customer service to speak to, you can only email them and it takes them between 3-4 days to reply to your email.

I sent an email asking where my goods were and received nothing back for days. Eventually they told me they had corrected the address in the system and the parcel would be sent out. Nothing has arrived, nobody has got back to me and I am now left out of pocket and have to go and purchase more gifts.

DO NOT USE THIS COMPANY!

In one word... APPALLING.
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