Don't buy from ACHICA! If there is a problem with your order they simply do not reply to any emails and they have no customer service phone line. I bought NEOM products from them - two of which I returned - I received no reply to my emails and no refund from ACHICA. I eventually contacted NEOM who contacted ACHICA on my behalf and obtained a promise that my issue would be dealt with. I still haven't heard anything and I'm now pursuing a refund via my credit card company. APPALLING SERVICE - STEER CLEAR OF ACHICA and look at their Facebook page for many similar examples to mine! You will see from my other reviews that I recognise and comment on good service when I receive it. This is the first time I have ever posted a bad review about a company but I feel very strongly about this and don't want others to suffer in the same way.
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