ACHICA reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Incorrect Item sent and then had to complain in order to get a refund

Really disappointing service from Achica, waited weeks for order to arrive and then sent the incorrect item. They said they did not have the correct item so could not send a replacement. The returns note in the package said I had to return at my own cost so I paid postage to return the item. They then sent me a voucher to use on their website instead of a refund. I had to complain in order to get a refund and they refused to refund my postage costs. So I have wasted considerable time and am out of pocket with nothing to show for it. Not impressed at all, would not recommend that anyone uses Achica, I certainly won't be in the future!
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