Delays and excuses, after one month, still no items.
I ordered some Pandora charms 4 weeks ago. They never arrived and I have contacted Achica twice to ask for an update. The excuse provided was: Unfortunately due to the volume of goods physically received the Distribution Centre are slightly behind in despatching the orders. Surely this is not a valid reason? If you know how many orders you have, you get the necessary staff in to despatch them. This is what any proper company would do!! And, to make matters worse, i have still not received my order.