Take money, never deliver, make excuses, advertise again and let others purchase
Ordered a chevron duvet cover, waited a month, no news! Emailed them, they told me it would be here next week. Next week came and went, heard nothing, emailed them again, same excuse, next week. And again the next, and again. One day just noticed they had refunded me with no explanation. When followed it up, they said they were unable to source the items. No apology, no offer of compensation, nothing! So unprofessional and unreliable. Then, they had the same duvet covers on sale again a week later so I have just discovered. Wonder if the new purchasers will receive theirs? Use wisely without expectations and then you won't be disappointed!