The website was clear and the lady I spoke to on the phone was very helpful. The shelving arrived very quickly and was simple to assemble. It has completely met our eexpectations and is perfect for the job.
Purchased Supershelf longspan and shortspan shelving. Good quality product and very easy to assemble - also easy to adjust shelf positions post-assembly if needed. Communication from Action was prompt and professional at all times. WIll certainly bear in mind for future use.
I ordered the budget shelving to go in my garage. Received the kit in flat-packed format in good time after the order. I assembled the shelves in a single tower easily without the need for instructions and just using a wooden mallet. Very quick and easy. Then I bought some 66L storage crates to go on the shelves and needed to change the heights of all the shelves, again no problems, and the heights of the crates and the shelves fit perfectly well together.
The order process was simple, goods arrived ahead of maximum stated turnaround, and the guy who answered my query over the phone was very helpful. The reason for the bad review your courier service. The driver was incompetent, rude over the phone and in person.
ITS SOMETIMES CONFUSING ON THE INTERNET MOVING FROM SITE TO SITE PARTICULARLY WHEN YOU HAVE A COUPLE OF QUERIES. SO I RANG AND SPOKE TO A REAL PERSON WHO WAS CHARMING AND PATIENT AND SORTED OUT MY QUESTIONS. THE SHELVING ARRIVED AS PROMISED AND ITS NOW UP AND IN EVERYDAY USE STORING OUR ATHLETICS KIT IN AN ACCESIBLE WAY.
I had a large shed built in the garden 20 x 16, I searched on the web for storage racking and came to The Action storage web site, they had 2 options in my requirements, standard and heavy duty racking. I chose the size of racking and went with 2 different widths of heavy duty shelving, I ordered online, received the confirmation and 3 days later the racking arrived. It was easy to assemble and fitted well along the back wall of the shed within 3 separate areas, I have probably gone for over kill choosing the heavy duty option. All of my outdoor gear will now be stored for winter with over spill from the garage.
I bought a folding trolley from Action storage after searching the net for price comparisons. The price quoted was the most competition by far and included delivery. The product arrived promptly and in perfect condition. Can't ask for more than that really!
Very happy with the Cupboard and delivery times however, I ordered the Lockable cupboard as flat pack as we have a staircase with 3 turns in to get up to our office and flat pack would mean it was easier to get it up there. It was delivered assembled on a pallet! If it hadn't been for the help of the very helpful delivery driver we wouldn't have got it up the stairs.
The order was placed on Thursday and the courier arrived late on Fiday. Amazing ! Here on the West Coast of Scotland it takes most companies the best part of a week to deliver! But the courier had only got part of the consignment. It was after office closing hours so I sent through an email and almost immediately had a reply from someone's iPad, which told me that they would look into it first thing on Monday morning. True to their word they tracked the rest down ( the couriers had mis-directed it) and called with an update. The rest arrived safely on Monday evening. Mant thanks to the very helpful staff at Action Storage (and for their excellent and easy to erect shelving)
Goods arrived earlier than expected and they managed to get 2 orders delivered at the same time. No instructions were included but they emailed me a copy straight away when I phoned customer services. Would highly recommend them.
Great product, great service; you will find no better. Alex in sales and Brian in order processing are true professionals. If you need shelving or storage racking, look no further. I am one very happy customer.