The order process was simple, goods arrived ahead of maximum stated turnaround, and the guy who answered my query over the phone was very helpful.
The reason for the bad review your courier service.
The driver was incompetent, rude over the phone and in person.
ITS SOMETIMES CONFUSING ON THE INTERNET MOVING FROM SITE TO SITE PARTICULARLY WHEN YOU HAVE A COUPLE OF QUERIES. SO I RANG AND SPOKE TO A REAL PERSON WHO WAS CHARMING AND PATIENT AND SORTED OUT MY QUESTIONS. THE SHELVING ARRIVED AS PROMISED AND ITS NOW UP AND IN EVERYDAY USE STORING OUR ATHLETICS KIT IN AN ACCESIBLE WAY.
I had a large shed built in the garden 20 x 16, I searched on the web for storage racking and came to The Action storage web site, they had 2 options in my requirements, standard and heavy duty racking. I chose the size of racking and went with 2 different widths of heavy duty shelving, I ordered online, received the confirmation and 3 days later the racking arrived.
It was easy to assemble and fitted well along the back wall of the shed within 3 separate areas, I have probably gone for over kill choosing the heavy duty option. All of my outdoor gear will now be stored for winter with over spill from the garage.
It looks good and feels steady and strong. Thanks
I bought a folding trolley from Action storage after searching the net for price comparisons. The price quoted was the most competition by far and included delivery. The product arrived promptly and in perfect condition. Can't ask for more than that really!
Very happy with the Cupboard and delivery times however, I ordered the Lockable cupboard as flat pack as we have a staircase with 3 turns in to get up to our office and flat pack would mean it was easier to get it up there.
It was delivered assembled on a pallet!
If it hadn't been for the help of the very helpful delivery driver we wouldn't have got it up the stairs.
The order was placed on Thursday and the courier arrived late on Fiday. Amazing !
Here on the West Coast of Scotland it takes most companies the best part of a week to deliver! But the courier had only got part of the consignment. It was after office closing hours so I sent through an email and almost immediately had a reply from someone's iPad, which told me that they would look into it first thing on Monday morning. True to their word they tracked the rest down ( the couriers had mis-directed it) and called with an update. The rest arrived safely on Monday evening.
Mant thanks to the very helpful staff at Action Storage (and for their excellent and easy to erect shelving)
Goods arrived earlier than expected and they managed to get 2 orders delivered at the same time. No instructions were included but they emailed me a copy straight away when I phoned customer services. Would highly recommend them.
Thought the product was just what I needed. Very reasonable price compared with other sites such as Amazon. Also no delivery charge and arrived within 2 days. Excellent.
Great product, great service; you will find no better. Alex in sales and Brian in order processing are true professionals. If you need shelving or storage racking, look no further. I am one very happy customer.
Bought a three-position trolley from the firm to dodge the traditional heavy lifting in the garden. Company is new to me but the product looked good online. Turned out to be a spiffing piece of kit, well-made and finished and the work of a moment to shift from one set-up to another.. Reasonable price. Order tracked efficiently and delivered swiftly. If only all online purchases were as straightforward!
I needed a storage unit quickly but the lead time with most companies was at least 3 weeks.
I contacted Action Storage to explain my requirements. Someone rang me back shortly after to confirm that they had spoken to production and were able to get one made for very quickly. The cabinet arrived even sooner that I thought and was well packaged. The cabinet is well built and looks the part. Thanks Action Storage.
An issue with some smaller components missing from the consignment was dealt with without any quibble over the phone and the parts arrived the next day. The shelving is as described, easy to assemble and fit for purpose.
I needed some shelves pretty fast and after lots of research found out Action Storage could deliver this particular product faster than everyone else and at a better price too. When I contacted them about needing the shelves pretty fast, they immediately got back to me to confirm that would be fine. I was very happy with the service and would definitely buy from Action Storage again.
The racking is fine, and assembly straightforward. However, having been told when delivery was due (with a wide time window) so I arranged to be at home, I was telephoned on the day to say it had not been dispatched, and would be arriving the following day, which it did. So, a day disrupted. Also,it was not possible to arrange for it to be left in a safe place if I was out, as it had to be signed for.
The trolley was a present to my daughter to help her carrying heavy bags in the garden. It arrived within 2 days and is perfect for the job. It's solid and well made and folds down for easy storage. It wasn't too expensive andw we're very pleased.
Delivery spot on the date I requested. Help over the phone was good (Brian) and he emailed instructions promptly - within minutes (these had been omitted from the shipment). Shelving seems fine, except the clips are poor and often fall out - and, anyway, don't serve any purpose that I can see. I found fitting the shelf support cross pieces on to the hooks was tricky until I opened up the hooks required in advance.
After searching the net for this product came across action storage. Much cheaper than everyone else and just what I was looking for. Placed order had excellent communications and a really speedy delivery. Great value for money would recommend to anyone
This was a very easy website to use and once the choice was made it was relatively easy to place an order. What was most impressive was the speed that it was delivered. The shelving really was very easy to assemble and the instructions easy to follow.
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