Great prices and helpful staff but parcels occasionally go missing
I've shopped with Active Beauty on and off for a number of years and I can't fault the customer service or value for money. The products are always as advertised. The trouble is, at least 2 of my parcels have disappeared during transit and it's subsequently taken well over a month from order to recieving the replacment. If I'm organised and not in a hurry, I'll take the risk but if I'm shopping for holiday bits, gifts, or if I'm running out of product, I go elsewhere. The uncertainty of whether the goods will arrive doesn't always justify the financial saving.
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