Adrianflux reviews

Adrianflux reviews

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3.8
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Bunch of rude crookes.

Took out a policy out online via their website, after three days they send my details out and up the premium. They keep your credit card on file for further charges. I had a non fault accident in 2011 so didn't think I needed to declare it. Bike said you do and up the premium by £57. Ask if I could cancel the policy, yes but you have to write a letter, not an email explaining why. They will then calculate the charges which came not surprisingly to £80 from a £131 premium after only 3 days. Then to add insult to injury she told me that because there was a gap from my last policy (about 8 months) all my 7 years no claims are invalid and I will have to start again from nil. Total rip off, but they have your credit card and feel they can stack it up as they please. PLEASE AVOID AT ALL COSTS - ALSO GOES UNDER THE NAME BIKE SURE.
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THIEVES!

I paid £105 to take up a policy with them which never started, when they called to confirm the details they made allegations that my information wasn't entirely true, which is incorrect, I had not given them any untrue information, my licence is being changed to a UK licence and they said they wont accept EU licence and are now trying to keep 80pounds of my money for a policy that never started and they claim its for admin. What load of ***** absolutely unacceptable.!!!! I hope confused.com stops working with them, it is giving the comparison site a bad image.
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Crooks

A complete sack off Liers, they used to be a really good company. I have no idea what's gone wrong. But you should avoid at all cost. My bitterness comes from them cancelling 8 years of ncb, I had carefully owned. For no reason. I hate them so much
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Terrible experience with this company - Never use them or their bike brand - Bikesure.

They will give a cheap quote through a comparison site only to start picking apart the answers you gave on the generic site formand demanding photos of everything start ransoming you for additional fees. They then raised a further charge of £77 (adding to a £179 premium - for a £400 bike) because my locked garage door had a gap at the top (not big enough to get a bike through and still 5ft off the ground!) and so they could not class it as a garage!!!

They would not deal with this matter reasonably and I lost faith completely in them, cancelling the policy. True to form, they charged me a ridiculous sum in cancellation fees for (including the disputed additional £77!). Turned out it costs me circa £140 to insure my bike for 24 days. Researching them on the web now it is clear that this is a regular try on and others have had the same experience. Feel conned. I would advise never to use this company.
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Absolute disgraceful

I took insurance with these guys then 2 days later they sent me an urgent letter. They told me I had to ring up urgently to answer some questions. When I phoned they started asking for photographic evidence and then they wanted £79 extra including an admin charge of £35 to make minor changes. After talking to then for well over an hour I decided to cancel as I was filled with no confidence. They then charged me £49 for 4 days cover and the customer assistant told me that I would get a refund within 5 days then 14 days.
What a con I feel as if I have been fleeced. Avoid this company as they are shady to deal with and are just after getting more money out of you.
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No problems whatsoever

I have a modified car and went to Adrian Flux for a quote, the service was very professional and I have no complaints at all
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TOTALLY UNPROFESSIONAL , TOTALLY UNTRUSTWORTHY.

I went to this company to insure my defender. The quote was good. I accepted, paid a deposit etc. I sent my documents, to be informed that a 'Commercial Insurance No Claims Bomus' is not acceptable. You see I trade some vehicles (10 to 12 a year) and have done for years., I am a sole trader with traders insurance. Apparently the No Claims Bonus on this is somehow different to the No Claims Bonus on a 'private insurance'. I was not told this to start with or I would not, of course, have continued. I did not volunteer the information of course as my renewal notice says 'No Claims Bonus'. Now the fun bit. They keep the deposit, (£40 or so), and require a cancellation 'fee'. To add insult to injury they first tell me that the cancellation fee will be automatically taken from the card I paid the deposit with, THEN they send a threatening letter demanding payment or they will charge another £25!! So so far I am £70 out of pocket, and threatened by their gross STUPIDITY. AVOID AT ALL COSTS. (I am going to the ombudsman of course)

Adrianflux Details

About this company

Specialist Car Insurance provider in the UK offering cheap car insurance quotes for all risks including hot hatch, modified, american, kit cars, motorbikes, motorhomes, classics and imports.

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Adrianflux is ranked 74 out of 81 in the category

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