Bought a raspberry pi from these guys with the software ready to go. I plugged it in and it failed to load. I called them up and the sales guy (patrick) spent 20 mins on the phone with me configuring the device. Super helpfull would defo come again.
Needed to replace my aging pc, searched online for some good deals eventually ended Up at advance technologies, who advised me rather than replace why don't I just upgrade. The sales rep advised me on some upgrade bundles they do as standard, after a few minutes of chop and change I finally ended up with some hardware to suite my requirement. Definitely would use again. Thanx guys
Placed order online 28th October for a overclocked bundle. Received 29th next day was well impressed with the express service and the price. Everything went sweet with this company will be using again very soon. Just to add website was really easy to use and find what i wanted and the one page checkout is great too.
On October 10th I ordered a "6 Screen Monitor Desk Stand" and paid via PayPal. Advance Technology informed me by e-mail that they couldn't dispatch the product because of the fact that my address was not verified by PayPal. However, my credit card was charged and payment was made. After PayPal checked my credentials and I confirmed my credit card, which took some days, I e-mailed Advance Technology on October 13th that they should now be able to ship the product and ask them to inform me in case of any further problem. They didn't respond and I didn't trust it anymore so I filed an issue with PayPal on October 14th in which I wrote: "The order is paid for but the order status still says "processing". I sent an e-mail yesterday (and before) but I didn't receive any answer or order update. I am afraid this is a scam and will leave this complaint open till I receive the goods. I expect PayPal to return payment if the goods are not delivered in short time." On filing the issue I received an automated credit memo and the message that a full refund would be made. The amount on the credit memo was 5 GBP short so I e-mailed Advance Technology. They e-mailed right back that they didn't initiate the credit note and were looking into the matter. I have not heard anything ever since. Advance Technology didn't respond to the issue and on October 17th the issue was promoted to a claim in which I commented: "The seller didn't react and I didn't receive a message that the goods were sent. The seller probably cannot make the delivery. Please return the payment I made". Advance Technology received e-mails on October 14th and 17th but did not respond. On October 18th I e-mailed Advance Technology: "Please let PayPal know your are not able to make the delivery so I can get my money back and can purchase this item elsewhere". October 22nd I received a message from PayPal that they had concluded their investigation into my claim and that they would send me a refund.
All I know is I paid for the product and Advance Technology did not ship it. I don't know why because they did not tell me which I think is inappropriate. They had the chance to respond and to make the delivery but they didn't. I am just glad I was in time with filing an issue and claim via PayPal so I received my money back. After that I ordered the product in France and had it up and running in three days.
Used these guys for years, built several computers using components supplied by them. Very good prices in-store that easily compete with online retailers, which is a rare thing nowadays. Very knowledgeable when it comes to repairs and assistance with building PCs. A modern company with seemingly good old fashioned customer service.
I ordered a radio last week and called yesterday to find out what had happened to it as I had not received it. I was told my order had been cancelled and my purchase refunded. I received no notification from this company - although the guy was quite adamant it had been sent - and, if this is how they treat customers - would advise anyone to think twice about shopping with them. There are nicer and more reliable sellers out there.
Ordered a barebones system with upgrades and the additional parts need for my new system on Tuesday 27th August 2013. as part of the package had to pay for 1-2 day courier delivery. On Thursday 29th contacted the company to find out when I could expect delivery first by email which received no response then by phone and was advised that it would be here on the Friday. So with the delivery expected on the Friday I cancelled all prior arrangements for that day and eagerly awaited delivery.... which never came. tried to contact company on there "Live Chat" , no response, On Monday 2nd Sept tried the live chat, still not working so called yet again to be advised that the computer that was supposed to be delivered on Friday was in fact still in there "warehouse" as it had just been wrapped and was awaiting collection from the courier. Monday evening received notification that the parcel had been collected and would be delivered on the Tuesday. Late Tuesday afternoon 2 parcels arrived. When I opened the first parcel It contained the empty boxes for the components for the pc. The second parcel had a worrying rattle when I was opening it in which I found the pc tower. Instantly upon opening the box I noticed that there was a hole in the back of the case where the graphics card should have been located so I opened the case up to find the graphics card had dislodged during transit.as the unit had not been secured with the screws supplied with the motherboard. Looking at the rest of the unit I also discovered that the components that they had fitted had not been installed correctly either the hard drive and the dvd player had only been loosely fitted in the bays with one screw in each component, not even tightened properly, instead of the prescribed 4 and they was pretty much just flopping around. So spent the next couple of hours stripping the unit down and rebuilding it including taking out the cpu fan and cpu as at this stage I had absolutely no confidence in there building work or there quality control. Would I buy from them again...... Definitely NO. the prices were pretty good but the amateur standards of workmanship in building my new PC, coupled with the miss information and lost time I incurred over the delivery leaves me with a bad taste in my mouth especially coming from a company that is supposed to be a multi award winning pc company. More Del boy like than a company I feel I could trust again given that I spent over £500 with them.
I have been using Advance Technologies for a long time for all my computer parts. I must say the prices are really good and very competitive and if they are out on price they will match the the price if you ask the staff! Also the staff are very polite and helpful and will make sure you are satisfied with the service and parts! I have never had any problems with this company even when my computer parts go faulty they will swap them out straight away with no hassle. Furthermore, they give you free technical advice if needed as I have. I have rang them many time to resolve my issues and technical advice always help. I will definite recommend this company to anyone who is looking for computer parts and good customer service.
My laptop screen broke went to Advance Technologies to get it replace. I was very impressed they replaced it while I waited plus they gave my laptop a health check too. Great guys and they know how to look after customers. Definatly will use them again and would recommend to my friends and family. Thanks
Wanted a gaming system after intensive searching i came across this company. Placed an order for an XPredator gaming system. i loved the spec and the price, so I placed the order online. I got the system delivered within 5 days and i was well impressed. Came carefully packed and now i am enjoying playing all the games I like. I would idefinatly recommend this company as i have had no issues and will defo use again. I always give credit were its owed thank you very much Advance Technologies
So i decided to get myself a new keyboard after some research online found advancetec.co.uk who happened to have the ducky keyboard i wanted @ a very competitive price. After a quick chat on live support through there website confirmed they had it in stock so i decided to go ahead with my purchase. ordered it on Monday arrived on Tuesday just like the checkout says. well impressed and a happy shopper.
when i purchased the 9.7" tablet from advancetec, i did so through eBay. i tookwhat would call an informed punt by buying something from them that ihoped worked, and ifnot, some support from them. the tablet arrived - it looked smart and up to date and was fast. A few days later ifound the usb port didnt work :-( i telephoned them and found an informed, friendly voice coming from the other end of the phone.. to cut a story short, i returned my tablet an two days later recieved a fully functional tablet. the problem solved in double quick time, extra friendly support and no hassle. Thank you advance tech,an from one very experienced retired business man, all that said, if i were still in business i would know that i had stiff competition in the tech market. Thank you again.
I placed an order for a KWorld UB499-2T PlusTV Dual DVB-T USB, completed their checkout and paid... I was then sent an email saying they are out of stock, but more was due in soon. I would however have to send them more money because they were increasing the price.... I asked them to fulfuill the order because I had paid and thus its legally binding... they refused... In the end i gave up and asked for a refund.... and now im still waiting to receive it !!!
Needed an Android tablet, after searching and comparing I found one on advancetec.co.uk and no one else had a dual core and they had them in stock too, so I decided to take a trip down and have a look.. For the the specification the price was really great. I even got a demonstration before I bought one. The sales person was very helpful and informative about the tablet. I would definatly recommend Advance Technologies as they know how to look after customers and give them plenty of information on the product they are buying.
placed an order with advancetec yesterday at 1.20pm for one of their ATFX overclocked bundles immediately received an email stating that they have received my order. a minute later i received another email stating that the payment had been accepted and another email stating that my order had been processed. i then received a further email with my tracking number and estimated time of arrival from advancetec that my order had already left. i checked my email in the morning and received another one from advancetec and i received one from the courier who are delivering giving me a time when i could expect delivery. took delivery at 12.30pm and what i ordered was there. i have now set my new ATFX overclocked bundle and i have to say that it is a beast of a pc. well done guys keep it up. would recommend all my friends to advance tec.