Advancetec reviews

Best Service never let down.

I have been using Advance Technologies for a long time for all my computer parts. I must say the prices are really good and very competitive and if they are out on price they will match the the price if you ask the staff! Also the staff are very polite and helpful and will make sure you are satisfied with the service and parts! I have never had any problems with this company even when my computer parts go faulty they will swap them out straight away with no hassle. Furthermore, they give you free technical advice if needed as I have. I have rang them many time to resolve my issues and technical advice always help. I will definite recommend this company to anyone who is looking for computer parts and good customer service.

The Performance is Outstanding, has Fantastic Services! Excellent Technology Supplies!!

I had an I Pad which had a shattered screen so after searching I found this company...
I went to Advance Technologies to get it replaced. I was astonished as how it was replaced in a couple of hours plus it came back to me packed up as if it was new.
I had no issues with this company, these guys actually know how to make their customers happy! I would definitely use this company again and would recommend others too.

Thank you guys and Keep up the fabulous job! :)

Fantastic service

My laptop screen broke went to Advance Technologies to get it replace. I was very impressed they replaced it while I waited plus they gave my laptop a health check too. Great guys and they know how to look after customers. Definatly will use them again and would recommend to my friends and family. Thanks

Fantastic Price and service

Wanted a gaming system after intensive searching i came across this company.
Placed an order for an XPredator gaming system. i loved the spec and the price, so I placed the order online. I got the system delivered within 5 days and i was well impressed. Came carefully packed and now i am enjoying playing all the games I like. I would idefinatly recommend this company as i have had no issues and will defo use again. I always give credit were its owed thank you very much Advance Technologies

Goods arrived very next day

So i decided to get myself a new keyboard after some research online found advancetec.co.uk who happened to have the ducky keyboard i wanted @ a very competitive price. After a quick chat on live support through there website confirmed they had it in stock so i decided to go ahead with my purchase. ordered it on Monday arrived on Tuesday just like the checkout says. well impressed and a happy shopper.

top marks, top support, top quality tech stuff, thank you

when i purchased the 9.7" tablet from advancetec, i did so through eBay. i tookwhat would call an informed punt by buying something from them that ihoped worked, and ifnot, some support from them. the tablet arrived - it looked smart and up to date and was fast. A few days later ifound the usb port didnt work :-( i telephoned them and found an informed, friendly voice coming from the other end of the phone.. to cut a story short, i returned my tablet an two days later recieved a fully functional tablet. the problem solved in double quick time, extra friendly support and no hassle. Thank you advance tech,an from one very experienced retired business man, all that said, if i were still in business i would know that i had stiff competition in the tech market. Thank you again.

After completing order and taking payment they increased the price!! Now im still trying to get my money back!!

I placed an order for a KWorld UB499-2T PlusTV Dual DVB-T USB, completed their checkout and paid... I was then sent an email saying they are out of stock, but more was due in soon. I would however have to send them more money because they were increasing the price.... I asked them to fulfuill the order because I had paid and thus its legally binding... they refused... In the end i gave up and asked for a refund.... and now im still waiting to receive it !!!

Cheap Prices Excellent Service

Purchased a motherboard and some corsair memory arrived next day well impressed with delivery service would definitely use again

Excellent service and great price

Needed an Android tablet, after searching and comparing I found one on advancetec.co.uk and no one else had a dual core and they had them in stock too, so I decided to take a trip down and have a look.. For the the specification the price was really great. I even got a demonstration before I bought one. The sales person was very helpful and informative about the tablet. I would definatly recommend Advance Technologies as they know how to look after customers and give them plenty of information on the product they are buying.

excellent service

placed an order with advancetec yesterday at 1.20pm for one of their ATFX overclocked bundles immediately received an email stating that they have received my order. a minute later i received another email stating that the payment had been accepted and another email stating that my order had been processed. i then received a further email with my tracking number and estimated time of arrival from advancetec that my order had already left.
i checked my email in the morning and received another one from advancetec and i received one from the courier who are delivering giving me a time when i could expect delivery. took delivery at 12.30pm and what i ordered was there. i have now set my new ATFX overclocked bundle and i have to say that it is a beast of a pc.
well done guys keep it up. would recommend all my friends to advance tec.

Outstanding Customer Service

The case I ordered was only stocked by a few outlets and not high stock, so I was not surprised to be sent an email to say that the Lian Li case I ordered would take about 3 weeks, almost to the day I received a phone call asking if I still want the case and if so they would dispatch it the next day, it arrived next day (I live in Scotland and often next day means 2 days) well wrapped in perfect condition, only then did they take payment, I look forward do dealing with this company again.

Excellet Repair Work!

I'm local to Rochdale and had never used this company before, I had a PS3 Console which had stopped playing games and movies. I took it into the store after visiting a couple around the area. When i explained my issue with certainty they said there able to do the repair work for me at a cost of £55, this had been the cheapest quote i had received from anybody else. I booked my PS3 in for the repair and they advised me that it could take up to 1 week if they had to order any parts, 2 days after booking the console in i had a phone call advising me that it was ready to collect. At pure amazement i went back to the store and took the console home... My console is still running perfectly fine and cant fault the service that advance tec has provided me.

Well done guys and keepup the good work

edward joseph found this review useful

Cheap and know how to look after customers

I've always bought from Advance Technologies be it components for my pc or peripherals. This time round I had a problem with my iPad. The screen on my iPad was cracked and needed replacing I took it to them and they booked it in for me and told me it would be ready in 3 - 4 days.
In 3 days I get a call that my iPad is ready and it only cost me an amazing £65 for new screen and fitting.
I was very very amazed and yet again they have given me a fantastic service. So I decided the best thing I can do for them is write a review for them as this company really dose look after there customers. I would defiantly recommend to anyone to give them a try and you won't be disappointed.
Well done guys keep it up.

edward joseph found this review useful

Excellent delivery management and communications

I found this company first rate- they kept me fully informed at all stages of the ordering and delivery processes, with a prompt and efficient service even giving me a one hour delivery window in advance, without having to be asked - almost no other company I have ever ordered from has managed to do so and I order products from multiple suppliers all the time as a part of my job. Well done!

hend and edward joseph found this review useful

R.A.T3

Just bought this mouse,very happy with it and a great service from Advance Technologies.
I was kept up to date with my order right to the time i should expect the delivery,and it was on time.Highly Recommended.
Great service thank you!

hend and edward joseph found this review useful

Beware of Fools gold

I bought a motherboard Asus P8Z68-V PRO Gen3 off them and they sent me the lower spec, lower priced Asus P8Z68-V PRO version.

After a number of phone calls and emails being passed around to various "other departments" I am still no nearer to getting the board I payed for.

Good service and delivery

Just bought a basic AMD PC kit to build with my son, delivery was spot on and easily rescheduled when inconvenient. Thought that they had left out a power lead for the HDD which they quickly offered to send out to me - then found it was there all the time!

Not to shabby in the end.

Ordered a Corsair Force 3 60gb from here, due to my original website being out of stock. Advance tec were only a few pounds more expensive. Shipping was quick and the item came 2 days after. But be warned! The item you purchase, may not be the item you expect it to be at first glance. A large ish box (Compared to the size of a SSD!) arrived, and the box it self was for a 500gb External harddrive. The box came opened (The seal on it was broken) and this had me worried. They had delivered the wrong thing, and the seal was broken. They wouldn't take it back. But there was something in the box, something unsecured that was moving lots. The seal was already broken, and for a hard drive that seemed unsafe to package it like that so I took a look inside the box.

There it was! My SSD. Brand new, as described. All was fine after the little scare. Not sure why it wasn't just delivered as is, to save shipping costs and confusion at the customers end, but still.

Good company, just make sure to check inside the box!

Amazing Service

Due to the Christmas period i was getting worried as i had ordered a saitek pro flight yoke for my sons Christmas present and was let down by a few other online retailers. However i called Advance Tec on Monday to check they had stock, i was assured that they did so i placed my order online. At 6pm that evening i received an email from their courier company advising me that my parcel would be with me on the Tuesday. Come Tuesday i received a further text notification from DPD advising they would be arriving between 9:45 and 10:45 that morning. at 10am i received my item!!!.. Advance tec i have to say i will defiantly be shopping with you guys again. excellent service.

edward joseph found this review useful

Fantastic Service

Ordered the AT-FX Polaris rig from Advancetec, delivery was fast. Unfortunately it was damaged in transit but Lee (the tech manager) was more than happy to have the whole rig collected the next day for repairs.

A few days later it arrived back at my house, and again - damaged in transit. Ofcorse I was frustrated but it was with the delivery company. I spoke to Lee again and I said I would just bring the rig down to the Advancetec shop in Rochdale to have it sorted once and for all.

Lee and the Advancetec team were very welcoming to me when I arrived and the Polaris rig was looked at right away, it was the graphics card that was faulty and it was replaced with no fuss.

The customer service was outstanding from the first order to when I left the shop. Very happy with the way the problems were delt with, always had email updates, communication is obviously essential when dealing with online orders and they delivered 100%

Thanks again Lee, best regards, Kraig.

Disappointing

I've used Advancetec before and have been impressed with the speed of their service and helpfulness of their advice.

This time, I placed an order a week ago asking for parts to be delivered to my office. I was immediately contacted and asked to send a letterhead from my work with the order details for 'security reasons'. I queried this and had another prompt response confirming I had to do it.

Having sent it, I've heard nothing back despite sending 4 e-mails now to check whether it has been received and whether my order is now being processed. Their swift responses have turned to stoney silence for nearly 4 days and I have had no indication that my order will be completed.

I will not be using this company again.

hend found this review useful

Excellent Company,

Faulty Part replaced without hesitation, Couldn't do enough for me. Definitely will use again if needed

Customer service second to none.

There are a plenty of PC systems web sites out there, all offering best prices and good quality service. very few actualy deliver what they promise.

Advance Technologies was recommended to me and I was in the market for a motherboard upgrade and thought I'd give www.advancetec.co.uk a try, best thing I done for a while. The website offers a huge amount of details on the product you buy, which really help to makeup your mind on what you want to purchase.

The help and detail on the website proved to me that this wasn't a Mickey Mouse company. All that remained was to see whether they delivered the same level of service. I placed the order, which was nice and easy. Within an hour received a an email confirming my purchase. I also received a text messages updating me on the status of my delivery and when I could expect delivery.

My purchase was delivered in time slot promised, very well packed.

This company goes the extra few miles, I recommend Advance Technologies to anyone in the market for PC Goods with my eyes closed. You might find better prices but I'll be surprised if you find better customer service.

Cant ask for more very pleased

I spent a lot of time researching for a new PC which I could customise myself. I found www.advancetec.co.uk and thier system section is very good as I could pick and choose what I wanted and it was very clear on what I would be getting. I also liked the total care packages for extended warranty just for that peice of mind if somthing would go wrong.

I placed the order online and then rang them to confirm what I had ordered. The sales person was really good and courteous and confirmed to me they recived the order and what I had ordred and what I would be getting plus gave me a more depth in the gold total care package which I opted for. I was futher told they would call me once the system is build and fully tested, so they could deliver at a time which would be convenient for me.
4 Days later I got a call to say system is ready to be deliverd.It arrived all set up just plug in and power on. I also received the accessories provided with the individual parts, discs, etc. The PC was packed really well to protect the goods during transit.

I feel very confident and pleased about recommending Advance Technologies if you're looking for a new PC.

Very Impressive ATFX Tron Gaming Rig

After Serching high and low I came accross www.advancetec.co.uk and thought I'll give them a go as the systems on the website looked very tempting. Drove down to there premisis very neat and clean I must say had a budget and they offred me the ATFX Tron gave them a deposite to build my system. 3 Days later got a call systems ready you can come and collect.
I am very impessed just bought this rig and boy these guys know what they are doing.
Just a few details on what i got:-
Asus Intel Z68 chipset motherboard
Intel Core i5 2500K overclocked to 4.6GHZ
SSD Speed with HDD Capacity
LucidLogix® Virtu (Universal Switchable Graphics)
Auto Switching between Integrated Graphics and installed AMD / ATI HD6950 Card 16GB Corsair vengence Memory
and the price under £1000 money well spent. The sales guy and the technician was very helpful and also gave me a demo. I would definaltly recommend to buy from them and you wont be disapointed.

Best people to deal with

I have always been impressed by the quality of service provided by advancetec.co.uk
Responce time from ordering online to being dispatched is very fast and if a problem dose arise with any of my orders I make a quick phone call and problem solved, with a replacement item posted in less than an hour.
I am very happy with the service advancetec.co.uk provides and would gladly purchase from them again and recommend anyone to but with confidence.

selling second-hand items as brand new

Don't be fooled by their cheap prices, they make 10 times as much money as you think you are saving by selling you second-hand refurbished items as brand new. I ordered a brand new motherboard through them, which turned out to be at least 6 months old. It stopped working 3 days later, they refused to accept my return claiming it isn't the board I got from them because they only sell "brand new items". Beware.

service with a smile

i bought a product about 5 year ago from you at advance tech four month ago i took it back with a falt hoping that they could repair the card seen as though it was 5 year old. when i went in to the shop i spoke to the sop staff at his name was abeeb he then said very politely we will take care of it and he asked me to go and see lee on the counter he said one moment and hell check on my card lee found out that my card was still under a warrenty my card was a avga 9800 super clock lee said he would send my card back and i would have to wait two weeks. in this time he said i would not recieve any cahrges lee took the card off me and sent it to avga thanks to these two staff members i recieved a avga 570 super clock and i recieved no extra charges this service was outstandin and i thank the shop and its staff.

Try Them

Great prices, they stock everthing you'll need. knowledgeable staff. Pop in store if you live in the North West

Superb

I wouldn't call myself a computer adept, and you don't have to be- I found out for sure when I got a system built from old parts. These guys know what they're talking about and will go out of their own way to help you out of any technological dialemma. Not only that, but sincere and trustworthy salesmanship does go a long way in building an excellant customer base- these guys have taken more than one step in that direction. For example, I purchased a zalman 850w psu a few weeks ago, and after realising it was the wrong one, wanted to return it (yes- after already opening up the box i.e breaking the seal). I thought it'd be a hassle to explain to them and ask for a refund, but the main dude then Abid Naseem (sorry about the spelling) was an absolute hero. It was an amazing show of customer service when he quickly refunded my zalman for a 1000w psu which I initially wanted to pick up. THANKS ABID!

Amazing overclocking and brilliant customer service

These guys are amazing, without ANY extra charge what so ever, these guy overclocked my 1090T hex core to a stable 3.8ghx WITHOUT changing the Vcore! These guy really are something else. I'd like to see curry's or PC "WORLD" do that. These guys actually KNOW what they're on about- to be honest that's rare these days. A friend of mine walked into PC world asking for thermal compound when he was building his rig, he came out dumb founded- none of the techies knew what they were on about. But let me tell you, these guys at A.T. are ace. I'm coming back here for upgrades- you can count on that.

--Zane

Had to make a PayPal claim

I received no correspondence from the company from the moment I placed the order, not even a confirmation, despite being immediately charged through my PayPal account. After two email's in two weeks with no response I was forced to telephone the company, who eventually told me that the order had already dispatched and should be with me soon. I requested that they email me the details of the order, as I had had no confirmation of it. They didn't email me. A week later the order had still not arrived, so I telephoned again, and eventually found that my order should be delivered the next day and that the courier would email and text me when it was coming. Three days later it still hadn't arrived. I claimed on PayPal, who refunded me.

Terrible company to order online from, totally incompetent and utterly useless. Placed an order for the same goods with scan.co.uk, who use the same courier as advancetec said they did, and it was with me the next day.

Truly appalling and NOT to be trusted!

What ever you do, please don't risk your money with Advance Tec.

Their customer service is non-existent and their customer forums are *full* of spam, questions are ignored and negative comments are deleted.

Edit: Oh, and Advance Tec also get their employees to post positive reviews & comments on Trustpilot - don't fall for them!

Ultra Dodgy Scammers

This company has the worst customer service I have ever encountered! Rude dimwitted kids answering the phone and basically telling lies just to get rid of you. They don't have the stock they claim to have. When they have taken your money they probably just order your item from some shed in China, leaving you to wait forever for it to be delivered.

You'd think by looking at the website that this is a proper big online seller. It is a tiny little shop in a dump of a town. I will be writing to trading standards about this, and also to Micro Mart magazine, where I originally saw the company advertised.

If you paid by credit card, cancel the payment asap. Advance Tec lied and told me they had cleared my payment and the item had been dispatched. I checked with the bank, and no payment had been taken. Because I had paid by debit card I couldn't cancel the payment- so just had the card itself cancelled immediately. A bit inconvenient but it gave me great satisfaction to know that Advance Tec won't be getting my money. I've since bought the same item from Amazon, who immediately took payment and have dispatched my item.

Advance Tec lies, cheats and is completely unprofessional. Avoid at all costs! Don't waste your time phoning them as they blatantly lie, and will feed you all kinda of rubbish just to get you off the phone.

This whole episode has taught me a major lesson in checking reviews before I make a purchase.

Notice how the positive reviews here are so positive it's obvious they've been written by the dimwit Advance Tec kids themselves.

From experience I can highly recommend Aria, Scan, and Amazon as alternative sites to buy from.

Mike found this review useful

Excelent A+++++++++++

Placed an order online for one of the latest ATI HD6870 graphics card because of the price and stock availability. The website stated 2-3 days delivery service to my surprises i received an e-mail from advance technologies my goods have been dispatched and that was on the same day I placed the order. The following morning approximately 10.am i received a TXT on my mobile saying my goods shall be with me within the hour. Now I’m at work can’t get home in time to receive the goods so I came up with the bright idea to ring my wife an tell her to stay in because any minute now my parcel will be arriving, surely enough 11.00am on the nose these a knock on the door and there’s a delivery driver stood there with my parcel. Excellent service would recommend advance technologies to everyone.

Appalling Customer Service

I ordered a build your own PC kit for my son for Christmas. It turned up in two parcels. I opened both to check the contents as per the invoice inside. I found that the hard drive was missing. I telephoned them and they told me that as the hard drive had been scanned into the parcel and I had signed for the parcel on arrival then they can't do anything. According to them I should have checked all the contents while the delivery driver waited at the door! I have never known such poor customer service and I would advise you NOT TO SHOP HERE!

Mike found this review useful

Excellent Service

Bought goods, brand new system totalling £2000. Memory turned out to be faulty, went into store and no replacement memory was available, waiting time was supposed to be 2 days which was fair enough. Came back 3 days later, memory still wasnt available. However alternative memory of a much higher spec was available. This was given free of charge for the delay in the arrival of the original order. Was over the moon, as the service was amazing. Also rang me on the second day to say memory wasnt instore.

Excellent Delivery

Placed an order on wednesday from advance tec for some computer components, once the order was placed i received an email from sage pay advising the order has been placed and that payment wouldnt be taken until the goods left. around 7pm i received an email from DPD their courier company stating my order would arrive on 22/10/2010 and that i needed to be home to sign for the parcel. today i received an additional text message from advance tec stating my goods would arrive between 13:05 & 14:05, the goods arrived at 13:35 all in excellent packaging and in working order. this is an excellent service that advance tec supply, it ensures that you are actually home to sign for your goods.
excellent service advance tec. Will deffinatly use you again.

Good Service

Ordered goods yesterday online as my motherboeard had gone faulty so ordered replacement board, received confirmation via txt and email that goods would be with me the following day. Received a txt confirmation early in the morning stating that delivery will be made between 9am and 10am. Goods arrived within the hour. Built the system, all is working fine. Excellent delivery, excellent service. Thanks to advance Tec would recommend them to all friends.

Excellent after sales support

purchased a motherboard approximately 12 months ago which developed a fault. Contacted advancetec customer services and spoke with danny who was very helpful luckily the motherboard was still within the warranty period, he issued an RMA No and i sent the faulty motherboard back. Within 3 days the returned board was tested and deemed faulty by one of there technicians who then advised me a replacement board shall be sent to me which happened to be an upgraded model. I have now received my new motherboard which is working fine in my PC. Excellent communication and there delivery service is fantastic a txt was sent advising me when my goods are going to be with me, whould recommend this company to anyone.