The case I ordered was only stocked by a few outlets and not high stock, so I was not surprised to be sent an email to say that the Lian Li case I ordered would take about 3 weeks, almost to the day I received a phone call asking if I still want the case and if so they would dispatch it the next day, it arrived next day (I live in Scotland and often next day means 2 days) well wrapped in perfect condition, only then did they take payment, I look forward do dealing with this company again.
I'm local to Rochdale and had never used this company before, I had a PS3 Console which had stopped playing games and movies. I took it into the store after visiting a couple around the area. When i explained my issue with certainty they said there able to do the repair work for me at a cost of £55, this had been the cheapest quote i had received from anybody else. I booked my PS3 in for the repair and they advised me that it could take up to 1 week if they had to order any parts, 2 days after booking the console in i had a phone call advising me that it was ready to collect. At pure amazement i went back to the store and took the console home... My console is still running perfectly fine and cant fault the service that advance tec has provided me.
I've always bought from Advance Technologies be it components for my pc or peripherals. This time round I had a problem with my iPad. The screen on my iPad was cracked and needed replacing I took it to them and they booked it in for me and told me it would be ready in 3 - 4 days. In 3 days I get a call that my iPad is ready and it only cost me an amazing £65 for new screen and fitting. I was very very amazed and yet again they have given me a fantastic service. So I decided the best thing I can do for them is write a review for them as this company really dose look after there customers. I would defiantly recommend to anyone to give them a try and you won't be disappointed. Well done guys keep it up.
I found this company first rate- they kept me fully informed at all stages of the ordering and delivery processes, with a prompt and efficient service even giving me a one hour delivery window in advance, without having to be asked - almost no other company I have ever ordered from has managed to do so and I order products from multiple suppliers all the time as a part of my job. Well done!
Just bought this mouse,very happy with it and a great service from Advance Technologies. I was kept up to date with my order right to the time i should expect the delivery,and it was on time.Highly Recommended. Great service thank you!
Just bought a basic AMD PC kit to build with my son, delivery was spot on and easily rescheduled when inconvenient. Thought that they had left out a power lead for the HDD which they quickly offered to send out to me - then found it was there all the time!
Ordered a Corsair Force 3 60gb from here, due to my original website being out of stock. Advance tec were only a few pounds more expensive. Shipping was quick and the item came 2 days after. But be warned! The item you purchase, may not be the item you expect it to be at first glance. A large ish box (Compared to the size of a SSD!) arrived, and the box it self was for a 500gb External harddrive. The box came opened (The seal on it was broken) and this had me worried. They had delivered the wrong thing, and the seal was broken. They wouldn't take it back. But there was something in the box, something unsecured that was moving lots. The seal was already broken, and for a hard drive that seemed unsafe to package it like that so I took a look inside the box.
There it was! My SSD. Brand new, as described. All was fine after the little scare. Not sure why it wasn't just delivered as is, to save shipping costs and confusion at the customers end, but still.
Good company, just make sure to check inside the box!
Due to the Christmas period i was getting worried as i had ordered a saitek pro flight yoke for my sons Christmas present and was let down by a few other online retailers. However i called Advance Tec on Monday to check they had stock, i was assured that they did so i placed my order online. At 6pm that evening i received an email from their courier company advising me that my parcel would be with me on the Tuesday. Come Tuesday i received a further text notification from DPD advising they would be arriving between 9:45 and 10:45 that morning. at 10am i received my item!!!.. Advance tec i have to say i will defiantly be shopping with you guys again. excellent service.
Ordered the AT-FX Polaris rig from Advancetec, delivery was fast. Unfortunately it was damaged in transit but Lee (the tech manager) was more than happy to have the whole rig collected the next day for repairs.
A few days later it arrived back at my house, and again - damaged in transit. Ofcorse I was frustrated but it was with the delivery company. I spoke to Lee again and I said I would just bring the rig down to the Advancetec shop in Rochdale to have it sorted once and for all.
Lee and the Advancetec team were very welcoming to me when I arrived and the Polaris rig was looked at right away, it was the graphics card that was faulty and it was replaced with no fuss.
The customer service was outstanding from the first order to when I left the shop. Very happy with the way the problems were delt with, always had email updates, communication is obviously essential when dealing with online orders and they delivered 100%
I've used Advancetec before and have been impressed with the speed of their service and helpfulness of their advice.
This time, I placed an order a week ago asking for parts to be delivered to my office. I was immediately contacted and asked to send a letterhead from my work with the order details for 'security reasons'. I queried this and had another prompt response confirming I had to do it.
Having sent it, I've heard nothing back despite sending 4 e-mails now to check whether it has been received and whether my order is now being processed. Their swift responses have turned to stoney silence for nearly 4 days and I have had no indication that my order will be completed.
There are a plenty of PC systems web sites out there, all offering best prices and good quality service. very few actualy deliver what they promise.
Advance Technologies was recommended to me and I was in the market for a motherboard upgrade and thought I'd give www.advancetec.co.uk a try, best thing I done for a while. The website offers a huge amount of details on the product you buy, which really help to makeup your mind on what you want to purchase.
The help and detail on the website proved to me that this wasn't a Mickey Mouse company. All that remained was to see whether they delivered the same level of service. I placed the order, which was nice and easy. Within an hour received a an email confirming my purchase. I also received a text messages updating me on the status of my delivery and when I could expect delivery.
My purchase was delivered in time slot promised, very well packed.
This company goes the extra few miles, I recommend Advance Technologies to anyone in the market for PC Goods with my eyes closed. You might find better prices but I'll be surprised if you find better customer service.
I spent a lot of time researching for a new PC which I could customise myself. I found www.advancetec.co.uk and thier system section is very good as I could pick and choose what I wanted and it was very clear on what I would be getting. I also liked the total care packages for extended warranty just for that peice of mind if somthing would go wrong.
I placed the order online and then rang them to confirm what I had ordered. The sales person was really good and courteous and confirmed to me they recived the order and what I had ordred and what I would be getting plus gave me a more depth in the gold total care package which I opted for. I was futher told they would call me once the system is build and fully tested, so they could deliver at a time which would be convenient for me. 4 Days later I got a call to say system is ready to be deliverd.It arrived all set up just plug in and power on. I also received the accessories provided with the individual parts, discs, etc. The PC was packed really well to protect the goods during transit.
I feel very confident and pleased about recommending Advance Technologies if you're looking for a new PC.
After Serching high and low I came accross www.advancetec.co.uk and thought I'll give them a go as the systems on the website looked very tempting. Drove down to there premisis very neat and clean I must say had a budget and they offred me the ATFX Tron gave them a deposite to build my system. 3 Days later got a call systems ready you can come and collect. I am very impessed just bought this rig and boy these guys know what they are doing. Just a few details on what i got:- Asus Intel Z68 chipset motherboard Intel Core i5 2500K overclocked to 4.6GHZ SSD Speed with HDD Capacity LucidLogix® Virtu (Universal Switchable Graphics) Auto Switching between Integrated Graphics and installed AMD / ATI HD6950 Card 16GB Corsair vengence Memory and the price under £1000 money well spent. The sales guy and the technician was very helpful and also gave me a demo. I would definaltly recommend to buy from them and you wont be disapointed.
I have always been impressed by the quality of service provided by advancetec.co.uk Responce time from ordering online to being dispatched is very fast and if a problem dose arise with any of my orders I make a quick phone call and problem solved, with a replacement item posted in less than an hour. I am very happy with the service advancetec.co.uk provides and would gladly purchase from them again and recommend anyone to but with confidence.
Don't be fooled by their cheap prices, they make 10 times as much money as you think you are saving by selling you second-hand refurbished items as brand new. I ordered a brand new motherboard through them, which turned out to be at least 6 months old. It stopped working 3 days later, they refused to accept my return claiming it isn't the board I got from them because they only sell "brand new items". Beware.
i bought a product about 5 year ago from you at advance tech four month ago i took it back with a falt hoping that they could repair the card seen as though it was 5 year old. when i went in to the shop i spoke to the sop staff at his name was abeeb he then said very politely we will take care of it and he asked me to go and see lee on the counter he said one moment and hell check on my card lee found out that my card was still under a warrenty my card was a avga 9800 super clock lee said he would send my card back and i would have to wait two weeks. in this time he said i would not recieve any cahrges lee took the card off me and sent it to avga thanks to these two staff members i recieved a avga 570 super clock and i recieved no extra charges this service was outstandin and i thank the shop and its staff.
I wouldn't call myself a computer adept, and you don't have to be- I found out for sure when I got a system built from old parts. These guys know what they're talking about and will go out of their own way to help you out of any technological dialemma. Not only that, but sincere and trustworthy salesmanship does go a long way in building an excellant customer base- these guys have taken more than one step in that direction. For example, I purchased a zalman 850w psu a few weeks ago, and after realising it was the wrong one, wanted to return it (yes- after already opening up the box i.e breaking the seal). I thought it'd be a hassle to explain to them and ask for a refund, but the main dude then Abid Naseem (sorry about the spelling) was an absolute hero. It was an amazing show of customer service when he quickly refunded my zalman for a 1000w psu which I initially wanted to pick up. THANKS ABID!