AFerry.co.uk reviewed by

stockport, GB

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

' choppy experience ' ...

The ship, and the crossing itself, were trouble free ....

My ' GRIPE ' is that when we started the booking, the ' fee ' was £75 approximately ... partway through the booking, the fee escalated, with NO
reason being given, to £95 approximately .. if I hadn't been in such a need to book this quickly, I would probably have looked elsewhere ... the
fee SHOULD have remained the same as at the start of the procedure .. I'd ' LIKE ' a refund, and may well pursue this with ' Aferry ', unless of
course ' you ', ( as in 'this' survey ) can forward my thoughts to them, and 'they' will contact me .. ?
Mike Crook .... 0161 437 2378 or 07949 017642 ... any day, anytime after 10.00 am please ......
    AFerry.co.uk
    TrustScore 8.2 / 10
    2,176 Reviews

    Reply from AFerry.co.uk

    Dear Mr Crook,

    Thanks for your review. With our system, we try to frequently get the latest prices from the ferry companies so people can easily compare and contrast to find the best route and fare for them. However, sometimes there is a price hike (or decrease) between the time we got our cached price and the actual price. We're always increasing the frequency with which we update our prices but unfortunately this does happen sometimes and there is little we can do it about. The prices we get from the ferry companies do go up and down.

    Thanks for using AFerry and thanks for this review which will help us to improve our system.

    Best regards,

    The AFerry team
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