Items missing in delivery but dealt with extremely well.
I found affordable lightening through eBay and was impressed by their professionalisim and high level of customer care. They went out of their way to find the specific items I was looking for which they do not carry as part of their regular stock. I will definitely use them again
I couldn't be happier with the service we received. Much better value for money than other lighting companies too. Will definitely use this website again.
It's great to deal with a company that operates to the high standards expected with Internet sales today.
The website is easy to navigate around to find the product you want. The buying process is simple. The delivery time and contact received during delivery is excellent.
Found exactly what I was looking for, couldn't believe the price but ordered the wall lights anyway. Really surprised when I got the lights, very good quality, great value, easy to install. Was kept informed all the way from order to delivery. Informed delivery was between 12 noon and 1.30pm, items arrived at 12.15 you won't get much better than that, highly recommended.
Found these guys on t'internet and liked what they had on offer. Asked them a question about retuirns policy and they responded swiftly and with reassurance. Placed the order and receivced confirmation almost immediately, quality product delivered within a few days and on time as per there email which gave details of delivery dates and times. All in all, a damn good service throughout and we are very pleased with the end product. 10/10.
One of the lights arrived with a part missing. Very easy phone call to Affordable lighting sorted it out immediately. Part arrived from Dar a few days later. I buy a lot of lighting, and have found this company one of the best in terms of price, delivery, and customer service. Highly recommend.
I would like to recommend Affordable Lighting as they have a great choice of lights of every description, their service was fast with no problems whatsoever and I'd certainly purchase from them again.
They provided me with sound advice as to my lighting needs and were very helpful in choosing the right products.
When there was an issue with a switch they supplied (but provided by another supplier to them) they were excellent in dealing woth the problem and arraned a replacement within 24 hours.
I would willingly recommend them.
Excellent service and value for money. Lights arrived in no time at all and were better than anticipated. There was a problem with two bulbs supplied being broken on recipt - one phone call sorted it out. I was informed I would receive a call the next day so arrange a suitable delivery address and true to their word I received the call the very next morning.
I would recommend Affordable Lighting and would most certainly use them again :)
Goods arrived as advertised and in perfect condition. Better information on delivery period at time of order would have been helpful
Brilliant company to deal with. Customer service is first class and quality of products is excellent. Highly recommended!!!
I have ordered two lights off Affordable Lighting and both have arrived very quickly with excellent service. The light fittings are excellent quality and make a great feature in each of the rooms!
Highly recommend Affordale Lighting...
Ordered half a dozen LED GU10s (kosnic 5w warm white) delivered next day. Absolutely brilliant lights work great replacing standard 50w halogens in my kitchen. Will certainly do more business with affordable lighting.
It's really good to find lighting that is good value but a bit different.
The packaging was good and the parcel was delivered swiftly, with tracking letting me know exactly when it would arrive.
Altogether a positive experience.
Couldn't believe the price of this light, does what it says on the package.
You informed me of a delivery slot (18th March) which I subsequently changed to 20th March and planned to stay in all day so that I could sign for parcel.
Came home yesterday (original del date) to find parcel sitting on my door step - no signature would have been received by carrier?
Happy to have parcel but not happy that you require customers to stay in for deliveries which in fact appear not to require anyone to be at home!
This was my first time of placing an order with Affordable Lighting and I must admit that I am very impressed!
I ordered the light fitting I had chosen (not a cheap fitting - so I was a little apprehensive) - I needn't have worried - they kept me informed at every stage from the placement of the order to the delivery - so much so that I as I had it delivered to my place of work, I knew within half an hour of delivery that it had arrived.
The price of the fitting was better than the competiton, and as the full dimensions were given on the website I was able to ensure that the fitting would not look out of place.
I managed to damage a part of the fitting in installing it, and Affordable Lighting arranged for a replacement part to be sent from the manufacturer which arrived within 5 working days free of charge!
I would thoroughly recommend the company to anyone contemplating purchasing a quality light fitting - they really exceeded my expectatons regarding price, delivery and customer service!
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