We had never tried AID as a supplier before, and when we found their prices were several pence less than the best price from our usual supplier (itself quite keen) we expected to have to wait for an awkward delivery slot or poor service in some other way, we were wrong! the sales staff were friendly helpful and cheerful, and the delivery was next day! we were actually made to feel like a valued customer, and we will definitely use AID again
AID Fuels monitor our fuel consumption through the Watchman system so that they know when the oil tank needs to be filled. Payment is through a monthly standing order which makes it easier for us to budget. They are very professional and also extremely helpful. I would be delighted to recommend them.
When it comes to buying fuel how can one company claim to be best? Surely not quality of product; that must be strictly controlled and, probably, from a very few producers. Price then? Well not really unless you want to shop around for every delivery just to save a couple of pounds. After visiting the AID depot I decided on the 'comfort factor'. That is to say they took the time to have a chat with me (as a new customer), did their best to answer any concerns I had (new to oil), and left me feeling confident that they would provide my fuel promptly when ordered and always at a reasonable price. Which they did. Oh, and they boast a dry-line delivery system on their tankers (ask them)
I have recently moved to a new house in the country and been plunged into the world of heating oil rather than gas after much research online I found AID Fuel Oils who I contacted to supply me my first lot of fuel, I found them to be extremely helpful in the overall process as well as very flexible in the arrangements and ancillary services they offer. I am also an obsessive price checker and since being with them I have failed to find any other supplier offering the same for less!
So in all I would whole heartedly recommend their service to anyone in need of fuel oil.
Very impressed with the service from AID Fuels. Their central heating oil was nearly 10% cheaper than another major local supplier. Delivery was prompt and efficient, and it was no problem for them to send the oil in a smaller tanker so as to reach us easily.
I got a competitive quote so I placed my order on Friday afternoon. Fuel delivered Monday morning, no hassle, no mess - 1000 liters in the tank, paperless billing, job done! What more could you ask for.
Very helpful salesman who arranged a delivery on Monday (this was Friday). Delivery man also very helpful and friendly, who only charged me for the 999 litres he managed to deliver. very happy with service and the price was good too!
Thomas Marshall reacted immediately when we asked for oil, which came the same day. Unfortunately lorry supplied too big to get down house lane, and AID Fuels found another 4 wheeler in the area and delivered same day - wonderful service!
For domestic customers our quick quote ordering system generates a quote within seconds and allows orders to be scheduled for a time that suits you.
Our friendly customer care team are on hand to take your orders and to answer any enquiries by telephone.
We appreciate the importance of meeting your delivery requirements; often this means delivering within the toughest of conditions. With this in mind we continually invest in our state of the art tanker fleet, ensuring reliable operation even during periods of high demand.