Reply from Airparks
[REPLY]
- Reviews (246)
- Mr Marshall
- 1 Review
Fast and efficient
Never had a problem in all the times we have been using airparks. Well done.
- Jo
- 1 Review
Disatisfied with the valet and customer service
On arrival all went well. Agreed to go for the gold valet. On return, I would suggest my car had only been washed and hoovered and the interior dusted. No fresh clean smells, no full polish of the interior and still had car park tickets stuck to the screen. Really poor effort for £45.00. My car window was left open and interior passenger side was wet - not good for the passenger returning home. On leaving there was some faf about exiting and I had to remove bollards etc. Not happy and as we all know, after a flight, you just want to go home. This experience did not offer the 'stress' free I had hoped and not happy
- Mr Mawdsley
- 1 Review
Forget the rest Airparks is the best!
Used Airparks twice this year and will use again for any future trips. No waiting for transport to and from airports, excellent service.
- Miss Payne
- 1 Review
Efficient service, excellent value for money
Service to and from the airport was very prompt, professional and friendly. Car was waiting outside terminal on our return
- Mr Gray
- 1 Review
Very Efficient
Very quick and trouble-free - from depositing keys to getting on the bus in less than 5 mins. It took even less time when returning to collect the car.
Will definitely use again.
- Mrs Murray
- 1 Review
Great!!!!!!!!!!!!!!
Have used Airparks Luton Airport for a good few years now.
The service has always been good and the prices reasonable. If I am flying from Luton the it is always Airparks. Almost totally automated now shame about the loss of jobs but I suppose that is progress.
- Miss Rose
- 1 Review
excellent service with friendly staff
would definitely recommend, the directions to the car park were clear. the member of staff on duty when we arrived was clear and friendly and offered a range of up sell services. the driver to the airport drove well and was very pleasant. the return was equally easy. the driver of the bus was friendly and made a joke with us re the weather. the return journey was smooth and quick. the member of staff at the desk was polite, addressed me by my name and gave clear direction as to where my car was. all together a pleasant service that i would use again.
- Mr Hawkins
- 1 Review
AS described on the web.
The Personnel were friendly and efficient, the collection was timely even though it was 10-00pm on a Saturday night
- Mr Krzeminski
- 1 Review
Excellent value for money
Very efficient and cost-effective service - all went well.
Quick transfers to/from the airport terminal nearly on demand (on arrival just give them a ring and they will collect you).
Remember to ask for vehicle check list - sets your minds at rest as car park itself might be perceived as bit shabby by some people.
- Mr Fletcher
- 1 Review
Polite, cheerful staff who treated us as individuals
We were impressed by all the staff we met especially those on the outward journey.
At 7.30 it must be difficult for all the staff to be that welcoming and cheerful. Was this because they tended to be more mature?
- Mr Quayle
- 1 Review
poor directions
Because of the directions given I was not able to find the car park and when I finally found the multi storey the machine would not accept my card, so on my return I had to pay another £80 to get out. So I am out of pocket £80 and will not be using this service again.
John Quayle
- Mrs Cable
- 1 Review
Clear Instructions,Easy to follow
Couldn't fault this service. They say the shuttle bus runs every 10 mins but they seem to run more regular than that. Drivers are helpful and staff in the airport friendly and helpful.
- Mrs Farmer
- 1 Review
excellent service
from start to finish , easy to book , easy to access and efficiently run
- Mr Marks
- 1 Review
Excellent value for money and service
Used this service many times and always impressed with the service and value for money.
- Mrs Woods
- 1 Review
fast speedy service
good service easy to use staff helpful found the car easily on our return
- Mr Gibson
- 1 Review
oh the crowded shuttle bus
chaotic shuttle bus journey on return - passengers standing with cases in aisle real problems getting off
- Mr Cunningham
- 1 Review
It was nearest, quickest and the cheapest
my header said it all but could it have been cheaper?
I'll never know!
- Mr Mcqueen
- 1 Review
Very long cold wait for transport on return!
We attempted to contact on arrival on the number provided - it was not working. Other parties waiting had the same problem .I told the driver when he did arrive all I got a mutter that it was not there phone. Why provide the number as a contact when it does not work . I am sure we were not the first to have had this problem as the phone has been cut- off.
- Mr Gifford
- 1 Review
Fast & polite.
Airparks performed their service quickly & with a smile. Would use them again.
- Mrs Belzek
- 1 Review
THE BEST PARKING:):):)
THE BEST PARKING ON AIRPORT LUTON AREA,VERY GOOD SERVICE AND FRIENDLY ASSISTANCE
YHANKS A LOT
- Mr Bradford
- 1 Review
Easy to use
I have to say that Airparks proved to be a very pleasurable experience from booking through to arriving and returning we were met by friendly and helpfull staff. On our return we were lucky that the bus was waiting at the bus stop and left as soon as we were on board so for us this was a bonus. We did find the whole experience positive and will use again in the future.
- Mrs Finlay
- 2 Reviews
Efficient and freindly service!
Feel my car will be safe - never have to wait for transfers either way!
The staff are always friendly and helpful- will use again
- Mr Johnson
- 1 Review
Quick and easy, trouble free.
Booking in was easy, the number plate recognition is great, the bus service to and from the terminal worked well, we hardly had to wait at all.
- Mrs Inett
- 1 Review
excellent service - car was in the aiport car park warmed up ready to go
would never use anyone else. service has always been superb on every occassion
- Mr S Johnson
- 1 Review
Super 5 star Service
airpacks makes the beginning and ending of a holiday, 5 star communication ,even if it's 4am or 11pm they commit to equality,
easy to find ,and you will use them again and again , I have over 6 times and i will be useing them again very soon!!!
- Mr Maurice
- 1 Review
FAN-TAS-TIC no problems-will be back again :)
No problems on arrival - No problems departing - could'nt ask for more - Thank you
- Mrs Lowcock
- 3 Reviews
Excellent value
Easy to access website. Good instructions for parking the car. Excellent value
- Customer
- 1 Review
Went like clockwork
Really good service and very polite staff. Well done.
- Mr Hastings
- 1 Review
Nice and easy
The service ways good and the transfer to the Airport was stress free.
- Mr Taylor
- 1 Review
- Mr Mcdonald
- 3 Reviews
This is very good service which is easy to use.
From the moment of booking on the internet to the moment that I picked my car up on returning to the UK I found the Airparks system easy to use. I was particularly pleased to see that there were Airparks staff at the car park terminal when I arrived to park the car to run first time users like myself through the booking in procedure.
I will definitely consider using Airparks again when flying from London Luton airport.
- Miss Collins
- 2 Reviews
Brilliant
Have used airparks 3 times now, twice with the meet and greet service.
I have found them to be very professional with a nice friendly manner, always someone on the end of the telephone, would not use anyone else.
- Mr Young
- 1 Review
Efficient service
Left car for 3 weeks in November. Quick and easy check in and transferred to Heathrow Term 3 all within 10 mins. Returned at 6:15am in fog. Had to wait about 10 mins for pick up in the cold, but still good service and was back in the car within another 10 mins and on way home. Will use them again.
- Mr Crosland
- 2 Reviews
Inexpensive and convenient
ALl ok but barrier not rise on way out as stated on web site. Had to contact reception
- Mr Challinor
- 1 Review
fantastic!
very quick and trouble free parking! would deffinately use them again 100%
- Mr Dyer
- 1 Review
ideal
Best Value, no hassle,have used it several times.Although living within 20 miles more convenient/cost effective than putting on friends/family especially with anti-social flight times
- Mr Veal
- 1 Review
Great service
Dont have to wait long at the airport to be picked up. Easy to call as soon as you land. The only point to make is that one of the women that works on the counter when you park your car, is rather grumpy and sometimes unhelpful.
- Mr Thompson
- 1 Review
- Gordon Burn
- 1 Review
Absolutely spot on
Everything was as it should be. Smooth, prompt, efficient service.
- Mrs Childs
- 1 Review
Easy to find
The directions were very easy to follow, and the promptness of the service was great. Very helpfull driver on dropping us off to make sure we knew where to go for the return bus to car park.
