Reply from Airport Parking
[REPLY]
- Reviews (1,229)
- Jayne Babey
- 2 Reviews
EXCELLENT WHAT MORE CAN I SAY
would recommend .The place is very secure,they went around the car checking it thoroughly very efficient.
- Mrs D Van-West
- 1 Review
very straight forward
We found the car parking easy and quick. Bus waiting to take us to Airport, Would use again.
- Mrs Gibson
- 2 Reviews
to use or not to use?
had to wait for 15 minutes for the car to be collected even though rang in plenty of time and pay £1 for the driver to get out of car park. Car in park ready and waiting on my return
- Mr Colman
- 1 Review
EXCELLENT SERVICE!
We flew from Exeter to Majorca, leaving our car near the Terminal, and were met on time. On return car ready to take away - easy! And cheaper than all the other options.
- Mr Rinder
- 1 Review
great service, will certainly use again
we dropped off our car and handed it over and went on our way, on entering the terminal my wife realised she had left her phone so i called the guy who informed me the car was still onsite but the keys were with one of his drivers. i went back and he kept contacting his driver to keep me in the loop as to how far away the keys were so i could get the phone back prior to our holiday. (great customer service). on our return trip to luton we called when we had most of our luggage but were still waiting on a buggy, a different guy we spoke to said call back once you have the buggy and they will get the car into the car park to avoid us paying an extra £3 for it being in for longer than 15 mins. all the staff were very friendly and most helpful.
- Mrs Lynch
- 1 Review
Hassle free
Easy to book, Easy to find, Easy ride into Airport, and all that at 5am!
- Mr Griffin
- 1 Review
car park good, shuttle bus service poor
entrance and exit was superb, but had to wait over half an hour for the shuttle bus on my return when it stated every 10 minutes
- Miss Thomas
- 1 Review
Ridiculous!!!
After landing at 3:30 in the morning the last thing you want is to be stood waiting for a bus to pick you up for 40 minutes in the cold!! Was not happy!! One bus was running and we were REALLY annoyed! I even had a cold that week and I blaime on a 40 minute wait for a bus to take me to my car!
- Mr Hart
- 1 Review
Doddle
The easiest parking of my car at any airport ever !!! No fuss , no messing about , done & dusted in a matter of about 10 mins . Superb
- Mr Frank
- 1 Review
Excellent service
Very well organised did not have to wait too long for a bus to the terminal. Very impressed
- CF
- 1 Review
Super efficient
We found the whole parking experience completely hassle free. Barriers recognise number plates and open as if by magic, Plenty of help at the drop off, even if it was 5am. Quick bus to airport. Coming back easy too, bus was waiting outside airport. Found our car easyily. I even had washed the parking ticket & it still scanned! Fab. Would use again.
- Mr Lewis
- 1 Review
very good all round service
very happy with the service you supplied, well organised, wasn't kept hanging," the last thing you need when going on your holidays.
thank you
- Mr Grazevicius
- 1 Review
- Mr Davis
- 2 Reviews
Nike - Just Do It
Fantastic service rolled right up to the terminal signage was easy to follow dropped the car off & walked straight into the terminal - on returning from our holiday the car was wating for us so within 10 minutes of leaving the terminal I was making my way back home.
Well worth the money & would use again
- Mr Campion
- 1 Review
Simple,easy,efficient,and fast.
My comments above say it all.I parked within 50 yards of a bus stop and was in the airport terminal less than 10 mins later.The only minor glitch was the machine did not recognise my ticket when departing but your polite and friendly attendant checked my number and raised the barrier in seconds.I will certainly use the mid-term car park again.
- Mr Solano
- 1 Review
simple, quick, practical, cheaper than train tickets!
you book, you drive, you park, you say hello and hand the keys over, you get your receipt, you go on holidays....
you are back, you say hello, you collect the car, you drive home... THAT simple.
pity there are no biscuits on the counter ;-)
- Ms Taylor
- 1 Review
Great entrance poor exit !
Entrance was easy and trhe bus to the airport was great and prompt.
Returning again the bus was very reliable and prompt but at thd barrier my ticket did not work and I had to wait to get everything checked through again...this spoilt what had been a great holiday. I had paid everything properly but somehow it had not all been registered properly.... what a hassle...
- Mr Scott
- 1 Review
Beware you could be paying twice!
Parking just ok. Tried to charge us twice as I had per paid but when validating ticket upon return wanted more money! TIP -
Don't forget to print off proof of payment or they will make you pay again.
- Miss Mcauley
- 1 Review
Clear instructions.
A notice to indicate that on exiting the car park, you need your ticket to leave car park and not that your registration will be automatically read by scanner, should be displayed.
- Mr Russell
- 1 Review
Drove in parked the car - drove out and went home - simple & easy
as easy as parking at the supermarket !!
- Mr Harris
- 1 Review
Prompt service let down by return journey
Easy parking system upon arrival, drop off point at Luton Airport should be closer to the terminal. ( I know that's not your fault).
Driver on the way back made no attempt to help anyone, not even opening the nets on the luggage compartments and seemed to let too many people on to the coach. Many people thought it was too full at not safe.
- Mrs Mcnelly
- 1 Review
Happy with price, service and would use again.
Relatively easy to find and great bus service to terminal.
- Mrs Clavijo
- 1 Review
First time I am not happy with airpark
I left my car last weekend and the person who drove my car left a light on inside and I found the car with a flat battery ,,, this is not nice when happen at 2:00 am in the morning :)
- Mr Barker
- 1 Review
Now just where did I leave my car
Would have been good if when you boarded the transfer coach they reminded you to make a note of the stop you got on at, so that on your return you knew which stop to get off at.
- Mrs Hazlehurst
- 1 Review
Overbooked car park
The car park was over booked, so we were driving around for a while and could not find a space. We then decided to go and ask at the office what to do and they gave us a map and a ticket to go to another car park quite a drive away. The map to find the other car park was not very accurate and we got lost. Thankfully we had our sat nav on us so we eventually found it. It was a good thing that we had left plenty of extra time so that we were not late for our flight.
- Mr Small
- 1 Review
- Mr Beedell
- 1 Review
Why didn't the entry camera read my registration number
All was well except the entry camera did not read my reg number which did not print on car park ticket. Trying to leave car park £56.40 requested for three days. About turn to Customer Service Desk and they found my booking. Otherwise all was good - would use again
- Mr Ely
- 1 Review
Just rely on RELYON
We approached Relyon via the A2 to avoid Dover town
and got lost. Don't panic I said to my wife just ask that lady.
Then just ask another lady and it was down the road on the right.
We never worry though we are both 80+ and found your driver very chatty both ways. Sevice was good so will certainly use Relyon again.
- Mr Frederick
- 1 Review
Simple and Handy parking service
The on line booking service is quite easy to use, and parking and pick up were straightfowrard and hassle free.
The only problem was remembering where I had parked the car in that vast car park, found it after a few minutes though, and it was nice not to have to ring or wait for a bus to take me there!
- Mr Galvin
- 2 Reviews
Simple's
A very neat and easy way to leave your car secure and within a short walk from the terminal. This will be my preferred method from now on
Pre book at reasonable rate, drive in and drive out. Simple's.
- Mr Meikle
- 1 Review
Easy to use with no fuss.
The booking process was simple. The parking was easy, especially with number plate recognition. To the airport and the return to the car park the bus service was excellent. Leaving the car park was the same as entering. In and out with no fuss.
- Mrs Massey
- 1 Review
Quick, easy & trouble free
It was very easy to book, clear instructions of what to do & where to go. Trouble free transfers & I would definitely use again.
- Mrs Tyson
- 1 Review
Excellent service
Everything about the airport parking was made quick and easy and I would recommend this for anyone wanting to park and ride into Luton Airport.......Excellent service and well done to the staff both at the parking area and also driving the buses.
- Miss O'leary
- 1 Review
Was so easy to use
Was really easy no hassle no problems and very fast would do it again next year.
- Mike le Brut
- 2 Reviews
- R Taylor
- 2 Reviews
A very efficient and reliable airport parking operation.
Worked like clockwork, will defineately be using it again when we fly from Stansted.
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- Natalie Dean
- Bickley, GB
- 2 Reviews
Reliable. Good value. Would use again.
(Gatwick). We were 15 mins late to car park, but phoned and they said it wasn't a problem. Having arrived at the car park and booked in at reception we got on a waiting bus straight away. It left after about 5 minutes. Coming home we got to the bus stop easily and again a bus was there waiting and again we left promptly. It takes about 15 minutes to get to the South Terminal. It stops of at the North first. As it was in a secure staffed car park I felt the car was safe. The bus stop was right out side reception so no worries about were to go to get the bus. Unfortunately my car got two splats of bird poo on the bonnet whilst is the car park! Can't be helped. Pick up and collect from this car park made the whole airport experience less stressfull. Parking for us before has been in huge open car parks and a stressfull wait at bus stops for about 15/20 mins hopeing we're at the right stop, and then on return trying to remember where we parked the car. Would definately use again for short trips as I think it is good value. About £22 for 3 nights.
- Mr Mcbirnie
- 1 Review
excellent value - but make sure you leave plenty of time to find a space!
Took ages to find a space, but other than that a great service.
- Valerie Stryzyk
- 1 Review
Just right. Try it for yourself!!!
The parking is cheaper than Gatwick, and so easy to find. No queuing to hand over keys and hardly any wait for buses to and from the airport. Couldn't wish for a better service. .
- Tim Marsden
- 1 Review
Super Duper
Does what it says on the tin, dropped off car and went into terminal 1 minute later, on way back left aircraft at 01:00am and arrived home in Romford at 02:15am.
will definitely book this parking next time,well done Luton Airport.
