Just returned from a Holiday in Canada, where we flew AirTransat. Due to price these flights appear to get very busy and we made the mistake of not paying to pre-select our seats. So we struggled to get seats together but thanks to the Attendant on the checking desk. However, once on the aircraft things went downhill fast! Our seats were next to the toilets, non reclining and as small asthe airlines are allowed to use!! This had to be the most uncomfortable 9 1/2 hours of my life! During the flight if you want to watch the film then you need to make sure you have headphones, which are for sale on the flight. But if you don't carry a Credit Card then you wont be able to purchase anything during the flight! On our flight the TV screens were down the centre of the aircraft and not in the back of the seats, which made viewing difficult. On the flight to Calgary the flight attendants were very poor and they all seemed to spend their time the other side of the curtains in the upgraded seating area. The flight back to Gatwick was better in this respect, with the attendants being friendly and attentive. However we appeared to be flying on the same aircraft as out, due to the poor seating, TV's down the middle and very aged looking fittings. I will be paying more to fly next time, and flying with an airline that has larger seats and complementary drinks, food, blankets and headphones!
We flew to Canada with Air Transat last summer in their premium cabin which they call Club Class. It's not a business class product really - but better than premium economy in terms of seat pitch, catering and service. Great value for money considering - I would thoroughly recommend them. I believe since travelling with them that personal seat-back screens have been introduced throughout the aircraft.