Used this company for the very first time in September to put a photobook together in respect of our holiday; the quality was dreadful. I maintain that Albelli saw fit to "enhance" my photographs (I questioned their rationale but they never responded) which resulted in them being over contrast-ed, colour inaccurate (everyone one of them had a red hue) and due to both, detail was lost. Interestingly, the hue of the images reflected whatever page background colour was used which implies their printing process is not the best. After numerous e-mail's that were never replied to apart from the usual automated response "we'll get back to you in 24 hours" etc. they eventually agreed to take the book back for re-printing. The re-printed book never arrived so more e-mails sent (same lack of response) until after three weeks I telephoned them and in fairness sopke to a very helpful lady who promised to look into the matter. And today the book arrived. Admittedly the images are better but the quality is still worse than if I printed them at home which considering I paid near-on £40 for a booklet, is disappointing. My personal feeling subsequent to to my dealings with Albelli is that they can probably produce so-so quality books but for those of us who use professional camera's and take their photography hobby seriously and thus expect a high quality product for their money (remembering that Albelli is not the cheapest out there), then this company may best be avoided. I certainly will.