Alfresia reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Apalling Customer Service

Paid £320 for cushions on 20th April, web site said in stock for delivery within 2 days. I then received a confirmation with a delivery date of 4th May! .I e- mailed them on delivery day just to check all was ok and received a reply at 15.30 saying there had been a delay as material was out of stock. (I had taken a day off to await my delivery.)I Was then told that they were now made and that they would be with me by the end of the week!! I have tried to ring numerous times all I get is an answering machine saying leave a message or e mail. I have done both (numerous e mails) and no one gets back to me. I am disgusted with this company and will be going through my credit card company to obtain a refund from them.
    Comment (?)