The company failed to return my telephone messages. The BBQ was ordered on 19th April, took delivery 5th May, after numerous attempts of wrong or missing parts and damaged parts, as well as failure to deliver on promised dates.An attached photo shows a damaged part of the BBQ. I am waiting for the company to make good the BBQ, which was not cheap. The customer service so far has been shocking, and feel really let down.
To reply as a company, please log in to your business account.