They do not respond to issues or complaints, be wary…
Brought a BBQ two years ago, which had issues. The product was slightly damaged in various placed. They initially responded showing a concern and requested photos. These were sent on numerous attempts as they indicated they did not receive theme until I sent them individually, however after that I never got a response or even a confirmation they received the photos. The issues have resulted in fat draining down the side, and as of yet after 30 or so email and attempts to contact them, no response
Lacking in customer service and responsibility, you have been warned.
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