I ordered some stuff from this compan,y under aliexpress named Global source (HK) trading. i ordered twice. the first time they said it was out of stock so would r I like anything else from there store as I have a credit of 27.00 usd, so i did. I waited and waited and I did not receive any, so i emailed them and they said there is a delay due to chinese holiday. so I waited and waited again until i got tired and I cancelled my order and ask for refund, to this day I did not get a refund. I checked my emails and some are not showing(deleted?). i did get a lot of good stuff from other companies, but Global Source I would stay away from them. I do not know how aliexpress handle this problem but I think sellers like this should be suspended as they give aliexpress and other sellers a bad name.
THIS IS POSSIBLY THE WORSE WEBSITE I HAVE EVER BEEN TOO. THE PRODUCTS ARE CHEAP AND DO NOT WORK. THE SELLER WILL NOT REFUND BACK THE FULL AMOUNT IF THE PRODUCT IS DEFECTED, THEY WANT YOU TO GO TO A SHOP AND FIX IT. THERE IS NO CUSTOMER SERVICE SUPPORT OR ANY PROTECTION!!! DO NOT ORDER ANY PRODUCTS WITH LOUIS lIU. HIS EMAIL IS firstname.lastname@example.org . SO DISAPPOINTED AND A WASTE OF MONEY.
The camera came quickly enough. Seller answered all questions in the process of delivery. Well all packed. product corresponds to the specs. I plan to order another device in the near future for his father. Thank you seller for its quality performance.
I have 3 orders in. I haven't ordered in quite awhile, and now I am really upset that I did, there is absolutely no customer support - a virtual agent who is dealing with 3 cards short of a deck, you say "where can i find date shipped" - she says 'wha?' ok, that's pretty lame.
I will never order from this company ever again. I just hope I get my money back from the 3 different scammer sellers that I'm dealing with right now - this sucks big time
I have ordered before a few times this year with no problems but I had a Scam seller that gave me a fake tracking number for an address in the north when I live in the south of the country.
The seller kept on playing games and didn't want to answer my question. I did contact the seller before I placed my order and everything was perfect. Very fast response and the item was in stock. Then seller told me to cancel as they didn't have my size and they gave me a link for something that I didn't want. Then deleted their web shop.
However the worst thing is I bought into the idea that I would get protection as a buyer but when the seller delete their shop and doesn't respond and my fake tracking shows up ad delivered to an unknown address. I wasn't happy to say the least.
They have no contact on there site. You can chat to customer service all you want but it is only a virtual help that sends you round in circles. I have been scammed.
I contacted the site via Twitter but they just gave me a link to their virtual assistant.
Keep in mind that you will not get a genuine brand name as they are ALL fake items. Yes it's OK if you want to find something cheap but the quality is bad and this site is an nightmare. I came her because I thought it was better than DHGate but they are all the same rubbish.
Now I will have to go claim my money back from Visa charge back.
Heb eind december 2013 een mobieltje Htc one x besteld. "refurbished" staat er meestal bij en 99% in orde. Niet die van mij, dus terug sturen kosten 25,40 euro via Postnl moet met track en trace. Daarna duurt het een eeuwigheid voor dat je iets terug hoort. Uiteindelijk 17 febr. geld terug op creditcardrekening . Op de site van de verkoper stond dat ieder de helft van de verzenkosten zou betalen. Verkoper hierop gewezen, echter nooit iets terug gehoord. Ook heb ik een lcdscherm besteld voor mijn defecte htc desire x, scherm bleek defect. Kosten waren 44 dollar, men wil mij nu 20 dollar terug betalen. Omdat ik het hiermee niet eens ben, wordt dispute geescaleerd. Alieexpress gaat nu bemiddelen, dit duurt 45 dagen. Al met al, als je iets wil kopen, koop dan geen dure dingen!!
The hair is very beautiful very soft takes well to a flat iron and curling iron curls come out beautiful still very soft after washing, GREAT CUSTOMER SERVICE JUST THE BEST KEEPS UP WITH YOU RESPONDS WITH NO PROBLEM AND SOLVES ANY PROBLEMS OR CONCERNS YOU HAVE
I am a customer of aliexpress since 3 years ago. everything were working well in the beginning, there was people available to supported when the seller want to steal our money. but now, it's not good at all. do not buy from those thief. they will get your money.
I bought more than a $1000 of items in 2 months, I opened disputes for some items, and was never refunded at all. In all the quality is very cheap, the sizes are for short skinny chinamen and nowhere close to US or European sizes. Items look great, especially dresses, but the pictures are from top designers and not what you get. I BELIVE ITS A VERY CHEAP POOR IMITATION OF E BAY, NOT 1% in its class
do NOT buy direct drom china. i bought two items, both were the WORST quality i have ever purchased, they were not even close to the item described. i opened disputes asking for money back. both agreed to a very small amount then never did it. it is a scam site. they are selling direct with no middle men for the same price as you'd pay in a big store. and the quality is honestly UNBELIEVEABLE. i have never receievd sheets that looked like the ones i bought - a scrap of fabric stitched around the edge to keep it from fraying - not even straight, and came w/ HOLES in the fabric. stay away from this site!!!
I've bought several things from aliexpress successfully , I am including a purchasing silver seal and have no complaints , other than a seller who gave me the leg and was unhurt . The aliexpress closes an application as if it had been made in a short time , this is wrong because if you do not get every day missed the chance to complain . I bought several things from a store that was in different order numbers but the seller put the same tracking code for everything and when I received the goods the aliexpress closed my requests regarding them delivered to happen but I received only half of what I had lost and how the application was closed lost my chance to complain and get my money back . The seller said he would give me the money back in the form of coupon but stopped responding to me . Now I am without my money without my merchandise and without the right to complain and show everyone how this store is a scam . Then follow the link Store lest anyone fall in the same stroke I : http://www.aliexpress.com/store/524742
I've ordered many items from the website from cheap funky items like earpieces for $3 to customized dresses worth $300. For the small items, you can accept the little differences than what is posted there. But when it came to the dresses, the quality in general is ok, nevertheless they allow themselves to detour than what they post “images” by changing the pattern or color or the embroidery itself.
My bad experience started when I agreed with the 3 different suppliers to return & refund the unmatched items as I was not satisfied with the received item. The First supplier was resisting the refund, and kept trying to postponing the process, then when I dispatched it on 3/7/2013, he claimed that until this moment 18/2/2014 that he did not receive yet! And when I asked for advice, he asked me to wait more!!! The 2nd supplier, also gave me hard time for 2 months to reach the refund process, and I dispatched the item with expense courier to ensure it will reach the seller in no time. And now for over a month, I’m under her mercy to refund me. The 3rd one, has almost similar scenario to the above. Because the delivery time takes too long to reach my country, the dispute icon disappears after 1month of making the order. So I could not escalate it to the website management. The website management are isolated from all these issues and you can’t contact me in any mean, I tried all FAQ, chat with admin, forum,…etc but none of them can help in such cases. I’m now clueless and hopeless and don’t know what I can do further.
You've got to use some common sense when shopping Aliexpress. If you're looking a product that you know retails for say... $300, but they're selling it for $25, then you might want to use some discretion and stay away. You'll find some products you recognize, but may have a different brand name that you know them as. You will absolutely find some legitimate stuff on the Aliexpress site... where do you think 99.9% of it comes from anyway?
Having said all of the above, I've purchased several bike accessories through Aliexpress, and have had excellent success. The one product that came a bit crushed, a saddle bag, was promptly replaced by the vendor upon notification and I did not have to send back the original one. I've found that their communication is generally pretty good. If you can find a vendor that provides the option of ePacket delivery, it will add just a few dollars to the purchase, but you'll get it much quicker. Two backpacks I bought in particular, that are compatible with hydration bladders, were absolutely spectacular quality... First Rate... WAY better than I expected and at easily half the price that I would pay locally... even including shipping. My favorite piece of equipment when I ride. If you are a bit careful, compare products, shipping options, and prices, you can do quite well on this site.