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Reply from AllClear Insurance Services

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AllClear Insurance Services reviews

Excellent
9 out of 10

106 Trustpilot review(s)
Most recent review
Review company
  • Reviews (106)

Review by confirmed purchaser

Excellent

I booked on line but had cause to make an amendment by phone. The young lady I spoke to was really friendly and helpful.

Review by confirmed purchaser

insurance easy with all clear insurance

I found it difficult to get insurance, even with specialist insurance that I had used before with MS, leaking heart valve and asthma so tried all clear they had a policy just right for me so took out an annual policy. This was easy to take out and gave me plenty of choice I went for the all clear gold policy.
It has extensive cover and I can go on holiday with confidence and peace of mind.

Review by confirmed purchaser

great service

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Review by confirmed purchaser

No fuss does exactly what it claims

As before does exactly what it claims. Site designed for people with pre exsisting conditions without making it and added ordeal.

Review by confirmed purchaser

Best price by far

You are definatly the cheapest insurance for people getting over a cancer scare

Review by confirmed purchaser

This insurance gives me peace of mind

I have used Allclear for many years and have always found them most helpful. Thankfully, I have never had to make a claim, but have the peace of mind that all my ailments are taken into account, and covered when I travel abroad. I have recommended the company to many friends and will continue to do so.

Review by confirmed purchaser

Holiday Insurance without any problems.

It only took 10 minutes from start to finish to get holiday insurance and I've got angina!

Review by confirmed purchaser

Price gone up on march quote , which we took out , same conditions appled !!!!! and duration

Look at other web sites , because we have been with the same company looks like we been penalised ,next time will definality shop around .

Reply from

Hi John
Thanks for the review – we have looked into your comments and wanted to explain the reason for the price difference. There is simply different quote details in the newer quote – the destination has changed. Destination can make a big difference in the price as in certain countries (like Spain) medical treatment can be more expensive and therefore this increases the premium.

So the price change has nothing to do with you using the same company, and we hope you do consider using us again. Do let us know if we can help further.

Thanks
The AllClear Team

Review by confirmed purchaser

AllClear. Very clear.

I found the site from a list provided by MacMillan. Trawled the sites and found the AllClear site well designed and easy to navigate with simple, straightforward
requirement questions. Quick online response and confirmation and hard copy policy
details received in two days. Very good.

Review by confirmed purchaser

very smooth transaction

Very smooth transaction and quick procedure. Good communication and follow up. Documents arrived immediately on line and quickly followed by postal copies.

Very pleased as I had several pre existing health problems. This is my second policy with AllClear and I recommend them very highly.

Review by confirmed purchaser

CANADA WITH EASE

Hi ! I decided, for the second time, to use AllClear Insurance Services to cover my trip to Canada this year. It is so easy to fill in the details for my medical conditions on line and get an instant quote from a choice of suppliers. It is very affordable too. I do not normally take out insurance to go to Europe, though I do not go to Spain! I rely on the EHIC card but travelling to Canada requires a reliable insurance to cover all events. I know I can rely on AllClear and it gives me great peace of mind to have that security. So Canada here I come with little to worry about.

Review by confirmed purchaser

Hassle free travel insurance for Pre-existing medical conditions.

Travel insurance is always a hassle if you have a medical condition, phone calls asking a barrage of questions....to usually be turned down!! NOT with ALL CLEAR.... very easy - all done on line, with not to many questions. Good price too. Have used the last two years and using again this year. Thankfully I have never had to make a claim. However I did have to phone last year to make an amendment to the policy and the company are very professional. So I would trust them to handle any claim well.
I Would absolutely recommend.

Review by confirmed purchaser

COVER FOR MY CONDITION AT THE RIGHT PRICE

I have used this company for a number of years following my heart attack. They provide for all my needs at a very competitive price. Fortunately I have not had to make a claim so cannot comment on how efficient they are.

Review by confirmed purchaser

Exceeds expectations

I have no reservations about the service provided. Clear concise website,excellent value and trustworthy. Will use again without hesitation

Review by confirmed purchaser

NO PROBLEM!

Very east site to use.

Review by confirmed purchaser

All Clear provide full cover at a keen price

the web site makes it totally clear what is available and the cost. Renewing was a pain-free experience. Fortunately we have no experience of the claim handling process.

Review by confirmed purchaser

Great service, fair price

The online form was simple to complete and the cost of travel insurance cover was excellent. If you've got pre-existing medical conditions and are looking for good travel insurance, AllClear Insurance Services would be well worth checking out. Seemed to me to be very good value for the cover provided.

Review by confirmed purchaser

excelent service value for money

I would recommend allclear travel insurance to you without hesitation there is no quibble about your illnesses as long as you notify them at the time

Review by confirmed purchaser

Very good service. One to one discussion on coverage of policy and questions was excellent.

Having had a query on my wifes medical condition and coverage, the lady was very helpful in explaining without confusion the terminology expressed in the policy coverage, in that although my wifes heart condition was not speicifically specified in the heart condition listing it fell under the general coverage of istemic heart conditions

Review by confirmed purchaser

Fast and reliable

I was most impressed by All Clear insurance. After I returned from abroad and submitted my claim it was only about 2 weeks before a full settlement was agreed. I have no reservations about recommending All Clear especially for older people who sometimes find that insurers will not accept them.

Review by confirmed purchaser

easy to use website and a reasonable price.

Cannot give true review unless have to claim.

Review by confirmed purchaser

HAVE NO FEAR........TRY ALLCLEAR

NEEDED TRAVEL INSURANCE TO THE UNITED STATES WHICH COVERED PRE- EXISTING MEDICAL CONDITIONS. USED ALLCLEAR OPTIONS AND FOUND A ALLCLEAR GOLD PLUS POLICY AT A VERY FAIR PRICE COVERING THE MEDICAL CONDITIONS I DISCLOSED. THE APPLICATION WAS EASY TO COMPLETE ONLINE AND I RECEIVED THE POLICY WITHIN THE 3-5 DAYS AS STATED. HAD TO ALTER ONE DETAIL I HAD GIVEN AND THIS WAS DEALT WITH IN A FRIENDLY AND EFFICIENT MANNER ON THE PHONE. SO FAR AN EXCELLENT SERVICE I CAN ONLY RECOMMEND. OBVIOUSLY NOT MADE A CLAIM SO CANNOT COMMENT ON THAT.

Review by confirmed purchaser

Normal insurance company

After being on hold for 15 mins,the person i eventually dealt with was very courteous and helpfull.I had made my original application on-line and needed to verify a few things.This was done in a professional manner and all answers i had,were. answered politely and efficiently.I cannot comment any further as i have not had to use them when a problem abroad has occured thankfully.Unfortunately only after AllClear have been called upon for assistance will a fair review of their performance be possible.

Review by confirmed purchaser

Covered my exisiting conditions on an annual worldwide policy

I have recommended All Clear to friends as I found that when I passed 66 years of age it was difficult to get annual worldwide cover even without cover for my existing health conditions. All Clear included my existing conditions and were reasonably priced. I found the website easy to navigate and was able to complete my application online. All Clear then posted my policy details booklet to me. In the past I have had to print details myself with other companies.

Review by confirmed purchaser

So far so good!

After a year of various medical problems including prostate cancer I have now got travel insurance. The process was quite easy and although fairly expensive at over £300 for my wife and myself I feel reassured that we are both covered. However, unless we have to make a claim we won't know how supportive the company is and whether our money has been well spent. My only quibble at the moment is that being aged 70 my holiday cancellation limit is £1000 for the year and not £5000 as it would be if I were a year younger. However,would cautiously recommend Allclear so far.

Review by confirmed purchaser

Cover for all

I was surprised to find how easy and inexpensive it was to find cover for myself and my husband. I thought travel insurance would price me out of another foreign holiday. Age and medical conditions covered. I'm impressed

Review by confirmed purchaser

Brilliant, one of the most straight forward web sites I have ever used.

Their web site is easy to navigate and uses "plain English" as are their Policy documents etc. If , in the event that you have a query, a 'phone call is responded to promptly and the staff are very knowledgeable and friendly. Their pricing is very competitive and appears to provide very good value for money.
Based on my first impressions I would not hesitate to recommend them.

Review by confirmed purchaser

AllClear really does make the travel insurance process clear

I found the process very user friendly. After contacting several insurance companies AllClear were the ones who understood my position and I was treated with respect and consideration.

Review by confirmed purchaser

Easy to navigate through the application for a quote

I found it fairly easy to go through the medical screening, especialy as my wife has several pre-existing conditions. The premiums quoted were competitive and I did not have to pay any extra to have the documents sent to me in the post, an advantage if your printer is playing up! Hopefully I wont need to find out how good they are with claims,

Review by confirmed purchaser

Easy on-line process led to easy on the wallet charges

I couldn't believe how easy and cost effective the All Clear approach is. With a number of Declared Medical issues my search for good travel insurance has, until now, been laborious, confined to single trip insurance and pretty expensive. Not only did All Clear offer an Annual Policy at very reasonable rates the whole on-line process was easy and slick.
Go there now!

Review by confirmed purchaser

Satisfactory Travel Insurance for Pre-Medical Conditions

I have had trouble finding a Company that would supply me with an easy method of purchasing Travel Insurance, as I am over 75 and have Pre-Medical Conditions. The site was easy to manoeuvre and I would recommend it to others.

Review by confirmed purchaser

Book Direct - I did!!

I had a single trip policy with AllClear in October 2012 and whilst I had no call to make use the cover I decided to use them again for a similar holiday in April 2013. I followed the same process as last time and went through the largest comparison site. Imagine my surprise when the same policy was quoted at four times - yes 4 times my previous amount.
I went to the AllClear site and answered all the same questions and guess what? I got my policy for exactly the same price as last year. It pays not to stop at the first hurdle. However AllClear could be losing business if other people didn't do a little bit of extra work.
Catherine

Review by confirmed purchaser

Says what is does on the tin at an excellent price

Provided a full comprehensive travel insurance at an excellent cost beating all other offers in content.

Review by confirmed purchaser

Renewal policy can't do - have to go through everything again

Please allow existing policy details to be available so that with no changes renewal would be so much easier

Review by confirmed purchaser

I can always trust Allclear

I have recommended Allclear to several friends. They have never turned us down
despite our age and numerous medical conditions. We have not had reason to claim so far so cannot comment on their response. I have come to rely on them to keep us travelling as long as possible.

Review by confirmed purchaser

hoorah the stress is over. YAY.

I always have prob's finding reasonable holiday insurance cover with my age & pre existing condition. My sister recemended me to All CLEAR a friend had given her the telephone no & though she had'nt tried it herself suggested I did. I opted to buy it on line which was painless. My documents were emailed to me very quickly which I printed. The only draw back was that there so many pages to read & print but of course necessary. So for holidy insurance I recommend that you try them. Have a great holiday.

Review by confirmed purchaser

very helpful

bought insurance on line for multi travel, rang up to ask some questions as I was not too sure if it was full cover regarding water sports etc, phone was answered quickly, the guy I spoke to was very helpful and answered all my questions.

Review by confirmed purchaser

MOST HELPFUL AND UNDERSTANDING INSURERS I'VE EVER DEALT WITH

IT'S NOT CHEAP BUT I HAVE A LOT OF MEDICAL PROBLEMS AND THEY COVERED THEM ALL. I SHALL DEFINITELEY USE THEM NEXT TIME. MOST UNDERSTANDING AND HELPFUL PEOPLE I'V DEALT WITH. VERY KIND AND CONSIDERATE. POLICY BOOKLET CAME STRAIGHT BACK ALTHOUGH I BOOKED ON INTERNET.READING THE TERMS THEY WERE UNDERSTANDABLE.I WOULD DEFINATELEY RECOMMEND THEM.

Review by confirmed purchaser

Quick online policy

I have bought my travel insurance online this year it was so quick, a good price and covered all our pre - existing medical conditions as well, would definitely recommend you try them, did not think I would have got my husband covered, with his medical conditions,.

The only fault I could say is some of the questions need to be more clear, .,

Review by confirmed purchaser

Easy to use system and very competative.

Have used Allclear before .Found their system easy and straightforward. Rates found and quoted appear very competative and i have already recommended Allclear to friends.