AllClear Insurance Services reviews

Simple and straightforward

My wife and I have experienced health problems over the years and we like to travel. Travel Insurance is an essential part of our plans and AllClear offer terms and conditions which take account of our age and health at a reasonable premium.

Good quick and fast

Need to look at Allclear and get a quote tell you will be surprised how much it will save you .awesome

Easy to use on line

This company was recommended to me and I found it quick and simple to complete the on line questions. As I have not completely finished treatment many other companies wouldn't even offer me travel insurance. AllClear accepted my situation and were able to offer a selection of quotes. I was able to pay off the remainder of my holiday knowing I will be covered for many contingencies. Thanks to AllClear.

I found the adviser very helpful

I found the insurance offered suited our needs. Both of us have medical problems but All Clear were able to insure us.

Most reasonable cover we could find.

After going through endless health desk questions from other insurance company's who by their quotes did not want to insure us ,it was good to get such a reasonable price.I would defiantly recommend Allclear to anybody needing special cover.Lwoodman

Great cover easily arranged

After trying many other companies to get travel insurance with pre-exsiting medical conditions it was refreshing to find a company that asked straight questions and gave straight answers. The forms were easy to complete with a logical system and no request to telephone for a quote at the end.

Thankyou for your quote, I have accepted and now have peace of mind for our holiday.

very good

good clear directions and informatio.

Easy and straightforward to purchase policy online; very helpful staff on the phone when I had a query.

We have used Allclear for annual multitrip travel insurance for several years now. The website is easy to follow and the documentation straightforward. When I had a query about renewal because our policy was due to expire midway through a planned trip to the USA I rang the helpdesk and spoke directly to a very helpful man who reassured me and explained what I needed to do. Thankfully we have never had the need to make a claim but I have every confidence that Allclear's policy will cover all likely eventualities and if necessary we would find Allclear's staff helpful in guiding us through the process.

Easy and hastle free insurance

I was pleased to find this holiday insurance site after watching an advert on TV. It was easy to use on the website, although I did have to ring up to clear up a query. The person was extremely helpful, and I bought the holiday insurance from allcleartravel.co.uk.

Frightened and worried about my medical condition, but not any more

I was both frightened and worried about the impact on my life of a medical diagnosis which seemed to put an end to frequent my travels. Then, the specialist told me not to worry. I then needed special travel insurance and AllClear provided me this. Their internet form was clear, unambiguous and easy to fill in. The information on my insurance options were in the form of a comparative table, so easy to decide and the decision was immediate. Importantly, my insurance, including my medical problem, was not so costly that I couldnt afford to travel (including the USA). I'm into my second year with AllClear, have travelled lots and fortunately have never had to call on the insurance for medical or other help. If you have a medical problem and want to travel this has to be the way to insure.

Insurance sorted

I've had a bypass and stents and was struggling to find an affordable policy for USA Questions easy to understand and policy sorted out without problems at a realistic premium. Don't know what happens if I have a claim, but it seems easy with just 1 phone number and a reference number sent to my mobile

very easy to use.

I haven't needed to claim yet and have used this company for years. Cannot comment on how well they would respond to a claim.

Helpful

I was recommended by a friend AllClear and found them to be helpful and courteous.

A dreadful experience - watch the small print

Bought a single trip travel insurance for a trip to the Caribbean, and declared all known medical conditions. In the small print, and not shown in the important notice at the beginning of the policy, you had to declare any changes in declared conditions prior to paying for a holiday balance. On doing this we were asked for an enormous additional premium, making the whole trip a nonsense. Seeing this as a change in the policy conditions we asked for a refund under the 14 day cooling off terms. This was not allowed, and after much argument they agreed to refer to underwriters for a pro rata refund. Bad enough to lose a longed for holiday, and our holiday deposit, but worse still to have such a dreadful insurance experience with a medical condition which had already been declared, and where our own GP was happy to declare that my husband was fit to travel.

Madmaggot found this review useful

03 April 2013

Reply from

Dear Mrs Hansford

Thank you for your feedback and we’re sorry that you didn’t have a great experience with us. We understand that it can be extremely disappointing when you are required to pay an additional premium, and we are sorry that this affected your trip.

However, if we can provide some more detail on how the medical screening process works, this may go some way towards explaining why changes in personal circumstances can sometime result in an amended premium.

The screening questions are carefully designed to provide the medical information that we need. This means that information is required on the details of medical conditions and ongoing treatment plans. If circumstances change, this may affect the premium because the risk increases. So we use all the medical information provided by our customers to determine an appropriate premium, in line with real risk, which is based on our experience of covering hundreds of thousands of people over the past 13 years and the subsequent claims that we have processed.

The destination an individual is travelling to also has an impact on the premium. For example, medical treatment in the USA is particularly expensive with medical bills frequently running into tens of thousands of pounds.

Hope that clarifies things a little further. Do let us know if there is any other way we can help.

Kind regards, the AllClear Team

They responded quickly and sensibly to a claim for illness in Thailand.

They responded quickly and sensibly to a claim for illness in Thailand. There was some initial confusion on my part, during a stressful situation when my wife was taken ill, as to which number to call, but once that was resolved they handled the claim sensitively and efficiently, enabling my wife to leave hospital without my having to pay the bill, apart from the specified excess. No complaints, and I have already recommended AllClear to a friend.

dependable

I have a chronic illness and came across AllClear from an article in, I think, the Telegraph. I have found the service easy to use, and on the second occasion that I used it I was hospitalised in Spain for a week with Gastro-enteritis and severe dehydration. The hospital costs were covered without question and eventually, after a bit of a fight, the expenses of my brother who came out to Spain to rescue me were also covered.

I have since used the service on 2 further occasions and no 'surcharges' have been made. I would fully recommend AllClear to any traveller in similar circumstances to me.

Quick and easy to organise with pre-exisiting medical conditions

I was happy with the no fuss request for cover for a one-off planned holiday break with my pre-existing medical conditions included. It gave me peace of mind to travel.

Very satisfied

The website was easy to use and understand taking very little time to reach the final destination. Prices were also very competitve, which always helps!

Simple, quick & easy to use Web Site for instant quote

Called 1st but agent said try web site and get discount - so I did and got an instant quote, not like most sites I tried. After filling in various forms on these sites I was always directed to a number to call and had to go through the same questions as online - what a waste of time.
Credit to AllClear for their user friendly web site and no fuss quotations.
10 out of 10

Fairly painless online transaction

Had a later query once insurance booked and spoke to a real person!! Query dealt with pleasantly and efficiently.

Quick and Easy

Quick and easy online insurance.
This was the cheapest multi trip insurance I could find for a man with my condiction. And I have looked at a lot.
I would recomend anyone to consider this company when looking for medical conditions travel insurance.

For a friend in need

The options were very good, and the call centre was very helpful. Give them a ring
you will see what I mean. My friend was thinking she would not be able to go on
holiday abroad ever again, but this has proved that is not the case. We have been very pleased with their help, and the prices were very good too.

quick, simple and comprehensive for those of a certain age

Covers all that we require, although the cancellation limit for my wife (over 70) was a bit low.

ALLCLear Insurance make cruises possible.

I use ALLCLear because it can all be done on line, It is quite easy to describe your medical conditions because the site leads you through the questions. Finally they provide a best quote table to enable you to chose a quote. All very easy.

User friendly web site

Not too many silly questions on the medical enquiry pages.Would use again.

Limp well with, or without a walking aid

Piece of mind for disabled traveler's like myself.At competitive price's and a very trustworthy company.

AllClear online allows you to be honest about your health without feeling marginalized.

I have found the service easy to use, and it allows me to be clear and honest about my health conditions without having to have long phone conversations with call center staff. It is quick, and easy to use, however could be improved with a text text box option for more unique conditions.

Stay Safe and Clear of Health issues, covered by ALLClear and stay guarded

Hi, often we take travel insurance as an expense we could all do without and forget the real reason why being covered is essential and not having cover is simply stupid and places you at serious financial risk. The phase short term pain long term gain surely applies to travel insurance, in the short term paying the premium can seem a pain given all the other travel costs, however the gain comes in two directions, namely the cost is monor compared to the overall holiday cost, secondly being taken ill and having to worry about the cost is unesessary and easily avoided.
My advice is don't do without cover yourself day and night. Finally think that whatever happens insurance protection will keep you financially AAClear.

Cheaper insurance with a company who cares

All Clear is a company who is up to date with medical progress. This reflects in insurance prices for travellers. I recommend you try them. I have had to pay twice as much for a months inurance than I have paid with All Clear

The web site is easy to use and presents clear options

It was such a great relief to get insurance last year, in such a painless manner I had tried to get a quote for an annual renewal over the phone but that experience was not good and as a consequence I have taken only a 1 trip insurance It wasnt possible to do this on the web as it was before the renewal date.. The quote I felt for a similar policy this year was too high -my conditions are monitored and stable and whilst it was quite understandable after treatment last year-and the whole episode left one feeling vulnerable I will be looking at other options this next year.

Good value for a much needed holiday item

The site was easy to follow and it asked for delicate information in a polite and pleasant manner. I at no time felt like a second class citizen just because I have cancer. I am hoping to go abroad again in a few months and will use the firm again.

I recommend especially for people needing travel insurance to cover for mental health issues

I was relieved to find travel insurance with a reasonable quote - that included cover for mental health issues as was travelling to USA. Although it as not necessary to converse with this company other than 'buying' the insurance online, I found this a quick trouble free process. Those with mental health conditions who need cover for travel, may want to consider AllClear.

Write a catchy header to make your review stand out

After searching for many hours for travel insurance a friend of mine told me about Allclear Insurance. There website is helpful and informative and the documents were received via email and via the post

very good service

Allclear were very helpful and very good service i would use allclear for any further insurance i would need

Easy transaction

Painless experience, I found the system simple to understand and everything went through as expected.

Competitive premiums and good service

Competitive premiums with existing medical conditions included in cover. Completing the on line form relatively easy compared with some other providers and on line help service worked well. Didn't have to make any claims so not possible to comment on that aspect of the insurance.

Simple complete and reasonable

The web site is easy to manouvre and the questions are well constructed .
The quotes are competitive and reasonable.
the company fulfills the needs of a lerge number of people who find themselves in a position where the risks are qunaifiable but most travel insurance companies do not have the expertise or desire to look at the sub standard risk.
For those of us who are currently fit but have some reservations re our ongoing health I thank you for being there .
I will make every effort not to make a claim and next year I hope the premium will come down!
Deepest graditude

They know what you need

Ideal, and a very good price

Excellent price for pre-existing medical condition

After trying numerous insurers and being quoted ridiculous amounts for a 10 day holiday, AllClear came up with a most reasonable Quote.

great price for people with health conditions

would recomend to people with health conditions,fair price,helpfull staff on the telephone.