ALLHDD.COM reviews

ALLHDD.COM reviews

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Very smooth

Super fast and streamlined ordering, good and smooth shopping experience and the product was perfect and just as ordered. Very satisfied.
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Excellent Service

It was just awesome while using their service, will come back again. Their product is much better still now.
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Quick and simple

site was simple to use and no hassle placing order
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Great experience!!

It was very easy to find what I was looking for on the site. There were no problems or glitches in the website while buying and everything went smoothly upon ordering. Would shop on this website again.
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Excellent! I highly recommend. I will certainly be a repeat customer!

I was provided with great customer service. Their website is user friendly with a great interface. I recommend them. I know that I'll be ordering from them again.

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Strongly recommend allhdd.com for anyone looking for hp and cisco products.

I have been working with allhdd.com for about 4 months now and every single order has been perfect. The products usually arrive 1 or 2 days before the delivery date and are always in good condition. I do a lot of communication and networking for my company and the hp and cisco switches are half the cost from allhdd.com and the parts have never given me trouble. I will continue to purchase all my networking gear from allhdd.com. Strongly recommend allhdd.com for anyone looking for hp and cisco products.
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Review by confirmed purchaser

No response to RMA problem

I have found allhdd.com to have many items that I cannot find anywhere else so i have been a customer of theirs for about 2 years.

Recently I found that they carried an IBM FOD (Feature on Demand) item that I needed for an IBM Server Build. I ordered and received it from them and had no further issues. I had an issue with an IBM RAID Interface Card I had ordered which I mistakenly thought had been ordered from allhdd.com. The issue was that this card only supported external Hard drives and I needed a card that supported internal drives. I mixed up the Part# for the RAID card with the part# for the FOD I had ordered from allhdd.com and I requested an RMA from allhdd.com.

They sent me an RMA# and I agreed to pay the restockling fee for ordering the wrong part. After I returned the item via the RMA # they issued, I realized that I had not purchased the RAID card from allhdd.com but from another vendor. I opened a Support incident with allhdd.com via email after calling them directly and always getting voice mail. While they were quick to send me an RMA, I cannot seem to get anyone to respond to multiple requests to get the part returned to me that I sent to them in error.

In the future I will look elsewhere for IBM Server parts.
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Review by confirmed purchaser

Great company with grade A service!

They were helpful in deciding which hard drive to buy. Very friendly and courteous phone manners. Shipping was fast and product is as described. Extremely happy all together and would by again from them in the future!!
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Review by confirmed purchaser

Awful Customer Service

Received a product that was not working correctly, called the manufacturer (Juniper); after they found out whom I purchased it from, it sounded like there have been many issues with this vendor and Juniper products. Juniper told me to contact allhdd for a return. I contacted them Jan 24 2014; got a reply on Jan 27 2014 for more information, have not been contacted by them again since. Have sent emails, follow up notes in my support request, no one answers the phones nor return voice mails. DO NOT PURCHASE FROM THEM IF YOU EXPECT ANY CUSTOMER SERVICE AFTER THE SALE!
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Review by confirmed purchaser

very good

very professional and grate price a nice help on the phone, saved my main server.
very good very good
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Review by confirmed purchaser

Cheap and reliable parts.

I am in the process of updating my home office network and decided to use one of my older computers to set up pfsense. Unfortunately, the vga port was damaged on the back of the computer so I purchased a low end graphics card from ALLHDD. The product was cheap and worked right out of the box with no issues. I was able to set up my new home office network without spending more then $150 and I have total control over my network. Definitely recommend ALLHDD and I will be coming back for future upgrades.
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Review by confirmed purchaser

Hello, is anyone there!!!

Very hard company to get ahold of! Most times it rings 4 or 5 times and goes to a recording about dialing the contact you are trying to reach. I did get ahold of them twice. The first time they were going to look into the issue I had and call me back within a few hours. Never heard from them. Tried calling again and after many attempts reached them and they said my account was on hold for Credit consideration. Even though we had ordered from them before and I sent in the paper work to the fax number on the credit paper over a week before. I am still waiting for an RMA to send something back, but have still not received it. The ticket number is 728375 for order 125630. If there is one bright spot it is there prices. If it wasn't for that I would never do business with this company in the future.
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Review by confirmed purchaser

Returns take several emails, (forget contacting them by phone). You never know if they really have stock.

Their prices are among the best you will find. I have ordered numerous hard drives from them. You never know if they really have stock on parts until you call or place the order. After placing an order, it is not unusual to get an email reply that they do not have stock. On two recent orders I ordered the wrong part number, it took over 30 days and several emails to get them to issue a RMA. Even using their web portal that they have setup for returns produces no results. I had to pay a 30% restocking fee as the error was mine, I am okay with the restocking be but 30 days to get an RMA is ridiculous.
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Review by confirmed purchaser

Medium

The page always shows low and more expensive prices for all products but when we place orders with the lowest price always canceled. Should only placing equipment prices that have in stock.,
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Review by confirmed purchaser

Words mean nothing

Rep was to get this resolved and gave me his word he would and get back to me by Friday noon, still waiting. Perhaps I should have asked which Friday.
Lost the order, upset my client and ALLHDD not only dropped the ball but are taking way too long and too many reminders needed to get this resolved.
Will reconsider before placing another order with them. Very disappointed.
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Review by confirmed purchaser

Snatching victory from the jaws of defeat

I ordered a pair of hard drives. Presented with the option of having them shipped from the East Coast or, with a little more logistics but faster receipt, from the West Coast, I chose the latter. Somehow the West Coast warehouse dropped the order and after too many days waiting, I called in to inquire. The agent who responded, Henry, took full responsibility to ascertain the status of the order and when finding that it had failed to process properly in the West Coast warehouse, arranged an immediate shipment from the East Coast with expedited shipping service, even though this cost ALLHDD considerable unexpected expense. It was this over-and-above response to a near-fatal situation that salvaged the order, and my relationship with ALLHDD. Because of the way they handled a mistake, they have earned my regard and future business.
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Review by confirmed purchaser

What you order is what you get

Have always been very happy with allhdd.com in that what you order always is exactly what you get. Tha is not the case with alot of sites but it is very important to me and my job as network admin.

Mike B
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Review by confirmed purchaser

quick response

I had ordered a specific hard drive that was no longer carried and they immediately called me and offered several other options that were acceptable.

ALLHDD.COM

About - ALLHDD.COM

Accepting Purchase Order - Government, Educational, Military & Corporate PO Fax to 718-766-2316, 9229 Queens Blvd Ste. 2F, Rego Park, NY 11374. ALLHDD.COM- trusted online marketplace for Storage, Hard Drives, Server and Networking Accessories. Specialized on storage components, Servers and Parts, Network Accessories, HBA. ALLHDD.COM- Server Parts and Networking Hardware Planet. For more information call us : 718-766-5269, Mon - Fri, 9:00 AM - 7:00 PM EST.

Visit ALLHDD.COM

ALLHDD.COM - 718-766-5269

Write to: support@allhdd.com
Call us on: 718-766-5269
We live here: 9229 Queens Blvd Ste. 2F
11374 Rego Park
United States

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