I rang alpha rooms to book a holiday and flight to Dubrovnik in July. All booked and confirmed and paid £499 for flights and extras with hotel to be paid on arrival. Was happy with everything until 2 separate emails arrived from monarch and alpha rooms. Monarch had only received £446.00 from me but alpha had received £499. Rang for an explanation and was told that the prices has changed since I was quoted . Was then told that alpha rooms keep the difference. Would have been better to book directly with Monarch as I usually do. The holiday has yet to take place so can't comment further just hope my experience is more positive!
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