Easy booking, special request totally ignored
Review by confirmed purchaser
This is the second time i have booked with Alpharooms, great value. the first time i booked i requested a joining/next to rooms as we were meeting relatives there, but unfortunately we wern't even in the same hotel they put us in Paque santiago 4 and the others in 3, due to an illness made another request which was also a waste of time. Staff were very unhelpful. Lets hope they pay attention to the special requirements this time, all other companies i have booked with have taken into account the special requirements.