Alpharooms reviews

Alpharooms reviews

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Review by confirmed purchaser

Great company, will use again

Good company, always cheapest price
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Review by confirmed purchaser

Eazy Peazy it's so easy

The booking experience was as easy as pie and great value for money , will be my first choice to look for my next holiday / accommodation ,
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Review by confirmed purchaser

A reliable company with very competative prices

Have used this company several times and have been completely satisfied. The prices are very competitive and having checked other companies I have been unable to beat them. I would recomend this company
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Review by confirmed purchaser

simple

first time I have used Alpaharooms but found the whole process easy

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Review by confirmed purchaser

Easy...........

I have used Alpha rooms on more than one occasion & always use the Internet to book my Hotels & Flights. I cannot comment on the phone side of the business as I have fortunatly never had to speak to anyone, which only goes to show what a great site it is. I will continue to use Alpha rooms as I don't do package holidays any more booking individual services is so much cheaper.
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Review by confirmed purchaser

Great prices

Alpharooms always has the lowest hotel prices on the market. Well done
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Review by confirmed purchaser

Lovely Place to Experience

It was a refreshing change to find somewhere which was both clean and offered so much for very little cost.

We stayed for one night to meet up with friends, fully expecting to have to find somewhere to have our evening meal and ended up arriving and having a carvery and then off for a spot of sightseeing and then back for our evening meal.

The food, beer, ale and cider was so fairly priced and the staff were extremely friendly and helpfull, we couldn't have had a better stay.

Would certainly recommend to everyone I know
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Review by confirmed purchaser

Fast to book.

Good that you can book with a low deposit. Only hope that are hotel doesn't get changed at last minute like last year. Was disappointed last Christmas got moved 2 weeks prior to are holiday causing untold upset. We have used alpha rooms lots of times as group bookings and family so hope that was just a one off bad experience otherwise we will have to look at changing are operator.
alpharooms.com

Reply from alpharooms.com

Good morning Mrs Broadbent.

Thank you for your feedback.

I understand that it is a disappointment to have your holiday plans disrupted in this way. Unfortunately on some rare occasions it is not possible for the hotel to accommodate a booking. In these cases we will always aim to assist you in finding a suitable solution.

If you have any concerns regarding any of your bookings please do not hesitate to call our customer service department who will be more than happy to discuss any queries you may have.

We are always looking to improve our service and welcome your comments.

Kind regards
Alpharooms
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Review by confirmed purchaser

fantastic prices and flexibility

We recently made our third booking through alpharooms and no matter how many websites we search we always find that alpharooms give the best value on prices for hotels and we value the fact that we can pay a very low deposit of £10 and don t have to pay the balance until one month before you travel which a lot of the others dont do. All in all we are well satisfied with every aspect of alpharooms and wont be long before we use them again
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Review by confirmed purchaser

great prices, compared prices direct with hotel and made a good saving plus low deposit

If you are booking a hotel, look and see if Alpha rooms are selling rooms in that hotel and ALWAYS get a quote from them before booking direct with the hotel. Ive made a saving everytime
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Review by confirmed purchaser

Lack of communication

After booking both accommodation and flights wilth Alpharooms in October 2013 (for a holiday in April/May 2014) all appeared ok but since I had not received flight details from the airline by early April checked AVRO website for confirmation. Found that flight I had booked (flying 29/04/14) was no-longer scheduled and I had been re-assigned to a flight the day before (flying 28/04/14). Put in a support request to Alpharooms (as yet not actioned). as leaving a day earlier left me with no accommodation for that night.
Contacted the airline who said they informed Alpharooms in Febuary of this change, shame Alpharooms did not inform me...their customer.
Had to phone Alpharooms who eventually booked the extra night but still had the cheek to charge for this. I have also incurred extra parking charges (the parking I had booked was non-transferable) and a extra two nights kennel fees for my dog, I feel that Alpharooms should have contacted me as soon as they knew about this change to either minimise any extra costs to me or give me the option to cancel.
alpharooms.com

Reply from alpharooms.com

Good morning Mr Hulston.

Thank you for your feedback.

I am sorry to hear that the service provided was not of the standard expected.

Unfortunately in this case Alpharooms had not picked up on the schedule change at the time it was sent to us.

In situations such as these we will always try to help in any way possible. As we are a booking agent, all elements of your holiday are booked as separate components, due to this any schedule change to your flight will mean that the accommodation will need to be amended separately.

Once again please accept my sincere apologies for the inconvenience this situation has caused. We are always looking for feedback on how to improve our service and your comments will be investigated.

Kind regards
Alpharooms
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Review by confirmed purchaser

SAFE, EFFICIENT and good useable webpage

Have used Alpharooms to book our holidays for many years, in my opinion it is the best online booking agency. They always offer the best deals and the reviews are always to be relied upon. The after booking back-up is excellent, I will continue to use their services whenever we go abroad for a holiday. Thanks Alpharooms.
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Review by confirmed purchaser

Super Dooper

Booked accomodation only no flights. This is my third time using alpharooms. Find them excellent.
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Review by confirmed purchaser

Excellent

we love alpharoom
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Review by confirmed purchaser

excellent.

Have booked for next year again.
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Review by confirmed purchaser

Quick and easy booking process.

Booking was quick and easy.Would recommend alpharooms to anyone in the future.
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Review by confirmed purchaser

Very prompt efficient service

Very friendly staff member, knowledgeable, efficient and helpful 10/10
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Review by confirmed purchaser

Always a good price and service

I always find that Alpharooms give good prices for the hotels.

Also the information is usually good.

Would always try them for good standard
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Review by confirmed purchaser

Everything fine!

No single issue. Everything was like described. Using Alpharooms for the third time.

alpharooms.com Details

About this company

Visit Alpharooms

Contact information

Call us on: 0871 911 0030
We live here: Alpha International Accommodation Limited, 261-263 Ecclesall Road
S11 8NX Sheffield
United Kingdom

Category

Alpharooms is ranked 22 out of 62 in the category

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