Alton Garden Centre reviews

Alton Garden Centre reviews

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About

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Review by confirmed purchaser

Fabulous

I am most impressed by your speedy service
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Fast, Friendly and efficient

Ordered on a Sunday and received tuesday. Very good comms. Delivery schedule emailed at each step.
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Review by confirmed purchaser

Quick delivery good communication

Quick delivery good communication
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Review by confirmed purchaser

Website very easy to use and the delivery time unbeatable!!

I was really impressed with the quality of service we recieved, we ordered the garden furniture set late one Wednesday evening and it was delivered on Friday morning... That's unbeatable!
Really impressed by there quality of service.
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Speedy,prompt and efficient.

Wouldn't hesitate to use again,extremely efficient from start to finish!!
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Review by confirmed purchaser

Great Choice. Great Service

Good value, delivery was prompt, lots of choice within many brand names.
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Review by confirmed purchaser

Top Service

Impressed with service - goods arrived very promptly as promised and well packaged. Highly recommended.
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Review by confirmed purchaser

Canopy to canapes

My canopy was sad and forlorn, sun bleached, wind damaged, frayed, rain soaked and frozen. It had lichen growing on it and it was used as a bird toilet. My owner's friends and neighbours looked on in dispair until he decided to rejuvinate me with a new canopy. It was ordered and arrived in three days. It now sits snug and proud on my top frame and I feel like a new swing seat. Friends and neighbours can now sit on me in the shade of my new canopy and enjoy their canapes.
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Review by confirmed purchaser

Best customer service I have ever experienced

Fast, efficient, friendly service - and more importantly, any issues with orders/delivery are communicated to you immediately by phone so you are constantly updated.
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Review by confirmed purchaser

quick efficient and quality

We ordered our furniture late sunday and it was delivered early on Tuesday morning. Emails notified us it was despatched and when it would arrive. Quality is perfect and we are very pleased with our purchase and dealings with Alton garden Center.
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Review by confirmed purchaser

Altons your website lets you down!

I find your website very confusing. It is fine for furniture, mowers, gloves, gardening tools, tubs of every description, landscaping of every description, but what about the plants? "Plant info and advice on over 10,000 plants". Where? Unless you know the full name of the plant. Where are the menus for trees, shrubs, conifers, roses, hardy plants? I searched but found nothing. I was looking for a particular conifer - bought at Altons recently - but the buyer a neighbour had thrown away all the info and didn't have a clue about the name. Alton's reputation was built on the expertise and advice given by the plants people in your organisation. The website doesn't reflect this. Eventually after talking to your on-line help desk (who didn't have a clue as to what I was saying obviously never having looked at the website) I was transfered to the plants section and I spoke to someone who most definitely did have a clue. From my description of "it is golden and shaggy and unusual and looks like something out of a fairy tale" this wonderful man came up with an answer. I'll be in as soon as possible to buy it. If it is not the one he will come up with another suggestion. I have just joined the gardening club and have had an e-mail from you thanking me for my purchase! "Welcome to the gardening club" would be nice with info on how to get the 10% discount and tea/coffee vouchers. You really must sort yourselves out.
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Review by confirmed purchaser

No problems with order

I was pleased with my order for garden hammock replacement cushions. The delivery was quick and came on the day that I wanted. The cushions were in perfect condition and I would not hesitate to recommend Alton Garden Centre for anyone ordering online.
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Review by confirmed purchaser

FAST FISH fOOD

Really good value and very fast response to order. Usally call in at centre but cheaper to have fish food delivered which was on day as indicated. Fron now on will use delivery method unless in the area.
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Review by confirmed purchaser

First class price and service

The item I ordered was at a very good price and was delivered in very quick time. The parcel delivery tracker service was very accurate. All in all, an excellent service.
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Review by confirmed purchaser

Totally fab service!

We bought a Jamie Oliver firepit set. We researched the cheapest price and Alton garden Centre was £200 cheaper than anyone else. There was also no delivery charge which every other site we looked at charged. We had guaranteed delivery, and received the product less than 48 hours after we ordered it! With my cynical head on I was sure something was going to go wrong but no, everthing was as it said it would be and when, you can't ask better than that! By the way we are loving the Firepit set!
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Review by confirmed purchaser

Fantastic service

We asked the question by email late on Saturday night and the response arrived on Sunday ! I was already impressed. The item was exactly as described and although too large for my cantilever parasol this was explained so I have no reason to complain, just need to get the sewing machine out . Thank you for a very good product and excellent service .
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Review by confirmed purchaser

Most satisfactory service

Had a clear website and arranged exceptionally prompt delivery of exactly what was ordered
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Review by confirmed purchaser

Excellent Service

Ordered a table and chairs for the garden which was cheaper at altons than anywhere else. Unfortunately 2 of the chairs were damaged on arrival, so a phone call was made.
Next morning my 2 new chairs arrived all intact. Very impressed with the quick service and the table and chairs now have pride of place in my garden. Thanks
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When the Sun Shines, Alton Garden Centre Shines Too

5 Star Service throughout. Umbrella Cover for our Hartman Cantilever is Excellent. Thank you.
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Review by confirmed purchaser

Would 100% use again & recommend to others

Good communication, quick delivery and good prices = happy customer!

Alton Garden Centre Details

About this company

As the largest garden centre in essex, here at Altons we have everything for the essex gardener from garden sundries such as propogation equipment, seeds and tools through to stylish garden furniture and barbecues.

Visit Alton Garden Centre

Contact information

Call us on: 0845 838 8816
We live here: Arterial Road
SS12 9JG Wickford
United Kingdom

Category

Alton Garden Centre is ranked 14 out of 84 in the category

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