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I ordered it on the internet and saved about £500 on the price of the local garden centres. I thought next day delivery was a bit ambitious but it came on time. I telephoned Altons and spoke to this guy who was really helpful and friendly and he answered my query straight away.
I placed the order. Received an email confirming the order. Shortly after received email advising it had been dispatched and should arrive next day. At 09.00 hrs received another email telling me that delivery would be between 12.45 and 13.45, it even told me the delivery drivers name. Order arrived at 13.15. Excelent could not have asked for more.
Would recommend Alton Garden Centre I ordered a Pond Vac after going on other sites i found them there price the best by far my order was delivered the next day.
We ordered a lawn mower and this was delivered before the allocated time after a phoning and confirming with us. It was delivered ready to go. Well done.
Perfect service, product was fragile and really well protected in transit.
After scanning on Google for the product I required, I chose Alton Garden Centre. Once on the site, I had no difficulty ordering and paying for the product over the net. I am really impressed by the speed of their delivery system. Could not fault on anything
staff were polite,and could not do enough to assist.Not only doing everything to help,but going that extra mile
first time i used the service and found to be excellent. web page easy to use and very competitive price
Definitely use this service again. By far the cheapest and delivery service was fab, keeping you up to date with what's happening. No waiting in all day for a delivery. Very friendly even informed of the couriers name.
ordered wednesday afternoon saying it would be here friday they wernt lying emailed giving time of delivery so didnt have to wait in all day just the hour i was told it was promp and on time will certainly not only use alton garden centre again but have already passed details on to friends and family found them excellent 5star sevice and quality
Great experience with shopping, order placed easy on website, emails confirming every stage of order from despatch to delivery! Fantastic, would highly recommend :)
I ordered 2 garden recliners Sunday lunchtime and they were delivered to my workplace on Tuesday afternoon! Extremely satisfied with the service.
Brilliant product at a great price. Ordered on Sunday afternoon and received the delivery on Tuesday morning, very impressed.
I recently found the Alton Garden Centre online, which was a stroke of good luck. I bought 2kgs of Chapelwood Mealworms, which were cheaper than Amazon !! by about £4. That in itself was a bonus. The free delivery offered gave me a choice of delivery date followed by a series of emails with tracking information down to the very hour the delivery would take place and finally to inform me that the delivery had taken place. Such efficiency is very rare these days. Thank you very much, it was really appreciated.
Ordered some gift vouchers on as I do not live near an Altons, for someone who does. Ordering reasonably easy, couple of cloches but ok. Arrived first class recorded next day. Brilliant
Alton Garden Centre provided great service, price, quality goods and speedily delivered them to us in one piece. The telephone manner of the guy at customer service was impeccable, reliable and friendly.
fast, easy to use website and having PayPal as one of the payment options gave great piece of mind.
Would love to do business there again.
I was very impressed with my experience with Alton Garden Centre. It was very easy to make my purchase on line and they telephoned my to advise me of damaged packaging on the item. I would definately use them again and would recommend them anytime to friends.
I was very impressed with both the price and the service I received. I received my water feature the day after ordering it and was very impressed when I received a text message stating the hour time slot in which it was to be delivered, this was very helpful. I was so happy with my water feature that I ordered another one the next day and have recommended this company to friends and family. I will definitely order from this company again :)
phoned for details of water feature. staff helpful and knowledgeable about item. ordered on line "easy to do" no fuss payments on line. product arrived when stated. good shopping experience would order items from garden centre (on-line) again. same item on-line and in other garden centres a lot more expensive.
Really helpful staff and next day delivery service was delivered as promised. Will definately not go via Amazon anymore and go direct!
Excellent service and fast delivery would definitely recommend.
I order a pair of Wilkinson Sword edging shears. Alton Garden Centre had the best price and the postal delivery was quick.
I ordered an outdoor furniture cover on Friday, it arrived on Monday as stated when ordering, just in time to save my new furniture from getting soaked. The price was the cheapest I could find and the customer service was impeccable.
The website was easy to navigate, not too elaborate but plenty clear relevant information. Registration and checkout went unbelievably smoothly. Immediate acknowledgement was followed by a speedy delivery. Flawless. Wow.
Website was very good and easy to order. The goods arrived promptly and in good condition.
I was kept informed from the moment I ordered, was even told the time of the delivery and when it had been delivered I also received an e-mail. would recommend to anyone.
Did what they said.
Very pleased with the arch climber and Obelisk which were well packed and easy to put together and use.
Thank you
ordered on Tuesday 4 June (bank holiday) and delivered free of charge on Thursday 7 June
I got the sticky bug bands for my young Apple Tree, which was being attacked by Ants and other "gremlins", I nearly got stuck to the tree, but sorted it out, well worth it though. I've not seen Ants or "gremlins" since.
I emailed the company to ask about the item and got a reply quickly . Delivery was quick and the canopy is now in place -pity about the weather !!!!!!
The Order process was very easy and the delivery follow-up was very good. The product was 100% as per the advertised specification and I highly recommend Alton Garden Centre.
I place the order on Monday afternoon and it arrived Wednesday with a time slot given by the courier - much better than having to wait in all day!
I can't fault this company. I found them to be very quick with their deliveries, and the best part was the very competitive prices. The garden bench i chose was package well and to my surprise was very good quality. Probably bettter than i was anticipating ( your are never quite sure when you order online). All in all they come very recommended.
I found my telephone call was handled by a friend. Best advice, unexpected service, product quality FIRST CLASS.
2 x half Barrels filled with good soil & now 2 x Virginia Creepers, climbing up my Carisbrooke Castle Walls.
Cant wait for Autumn.
Ordered a new Hayter mower Sunday PM and it arrived on Tuedsay AM, very good price too !!