Reply from Alwaysriding.co.uk
[REPLY]
- Reviews (989)
- greg jones
- 1 Review
Great products ,Great prices and service
Really like your online store is easy to navigate ,all the products are well chosen and of high quality and the pricing is very competitive , far better than the cost of the same products here in Canada . the customer service is fast and courteous would definetly shop with you again and recommend your store to friends .Cheers Greg
- Martin Silfvast
- 1 Review
Speedy delivery at no cost all around the world, awesome!
The site is nicely made, ordering system, tracking numbers and delivery is all great. Can't complain. All good!
- Ian Strefford
- 1 Review
Item as described, well priced, could have been delivered quicker
Always riding is a nice well presented website with lots of different choices from other cycle websites. They are not always the cheapest but I believe in this case they were. Service has always been good however delivery does take a little longer than other cycle stores. Overall I would recommend them if your looking for something a little bit different.
Reply from Always Riding Ltd
Many thanks indeed for your order and review. I see your order was placed March 5th and delivered the morning of March 7th.
With a free Recorded delivery service, we do sometimes see next day delivery, but usually 1-3 days is more common. Next time if you would like next morning service, please don't hesitate to choose Special Delivery on checkout.
Kind regards,
Pete
Always Riding
- Humphrey Waterhouse
- 1 Review
First Class Service
Always Riding really understand about customer service. There are loads of bike shops, but AR stand out for treating the customer well, having excellent communications, and for small touches like putting a sticky return label in with your order. It makes a difference. A great pleasure to shop with, and excellent products too. I love my Exteondo jersey. Thanks AR!
- BaronVonRuthless
- 1 Review
Great gear at great prices. Fantastic service.
Used for a while due to the unique range of cycling gear that you can actually wear down the pub. Keep coming back becasue of the reliable service and good prices.
- Jeff Newberry
- 1 Review
Best source for Catlike Mixino!
Catlike's new helmet, the Mixino, is a little tough to find, but the best price I found was at Alwaysriding. Shipping was free and the item arrived in good time to me here in the U.S.A. I am delighted with my new helmet and couldn't be more pleased with the service from Alwaysriding. I would not hesitate to order again-- gosh, maybe I need another helmet in another colour?
- Thomas Quinton
- 1 Review
quick and easy online purchase
I found the product I was after at a very good price and was able to order very quickly and experience a very clear delivery process. will use the company again in the future
- Alistair Gurney
- 1 Review
Immaculate service, interesting product range
Service was excellent with prompt sizing advice and an almost immediate response to an email requesting my order was adjusted after being placed.
- michael branfield
- 1 Review
Delivery in 5 days. UK to Qld Oz
I bought a "Catlike" Whisper bike helmet. It's as good as the reviews for less than half the price I would have paid here. How good is that
- Jose Tiscareno
- 1 Review
I like how everything was so easy to order and that they take care of customs.
The shoes are nice and what i expected.
Thank you
Cheers
- John
- 2 Reviews
Quick efficient service
I found the Always Riding website through Google shopping. It stood out for having the lowest price on the rpoduct I was after. Went to the website, ordered my kit, payment etc all went fine and product turned up a few days later as promised. Like the design of the website and t5he fact they something different to all the other big players (like Wiggle etc)... Will buy more from them.
- Joya Bryan
- 1 Review
The Best Place To Shop When You Live In The Desert
I've bought a couple of things off of these guys, cause they have everything I'm after at the best price. I really recommend these guys.
- Kjetil, Norway
- 1 Review
Responsive, Serviceminded, Trustwothy
Customer driven, excellent service, responded immediately on mails. Delivery as promised. All positive.
- Lisa Finné Persson
- 1 Review
5 stars from Sweden!
Absolutely perfect! I have never got an item thist fast. The shipping cost less than it would do if I would buy the bag from a web shop in Sweden!
- Jillian Jordan
- 1 Review
Great price; great product; efficient delivery.
We were very happy with our purchase. The price was competitive and the purchasing process was trouble free. Thank you.
- John Price
- 1 Review
Speedy delivery of exactly what I ordered
This is the second order I have placed with Alwaysriding and happily recommend their site, product descriptions, service and competitive prices.
- Simon
- 1 Review
Great support, quality products & quick delivery.
I was given some vouchers for always riding over Christmas but discovered on the website that you can only use one voucher per transaction........... it's Sunday night so I thought I'd have to wait until Monday to order.
But no, I dropped a message to always riding via twitter & within 30mins I had a new combined voucher & bought my items. I wasn't expecting a Sunday evening response but was delighted when I got it.
I am not saying you will all get a Sunday evening response to your enquiries but I can guarantee that when they do respond it will be focussed on ensuring you are a very satisfied customer.
- Sarah Ventress
- 1 Review
very quick delivery, good quality tshirt with a great design and one happy boyfriend (it was a birthday present)
No issues whatsoever, very pleased with my purchase and would use the website again.
- Juarez Petterle
- 1 Review
Excellent products. Great Seller!
Excellente delivery time and very good service!
- Brian L
- 4 Reviews
Only people in UK to have the product I wanted.
I was looking to source a Bern Brentwood Helmet in Grey/XL. Always riding where the only EU/UK based Bern stockist who had one. Price was right, delivery was FOC and quick, website was easy to use. What more could I ask- will certainly order from Always Riding again.
- Harris
- 2 Reviews
Perfect tansaction
Just as you would want it.!!!!!!!!
Easy to order
Good communication.
Posted and delivered quickly.
Competitive prices
Nice
- Samuel Goodwin
- 1 Review
Excellent purchasing experience.
I ordered stuff, it came quickly, no hassles. Was easy to see what they had and decide if it was stuff I cared about and wanted to buy.
- Stuart Thomson
- 1 Review
Excellent Service
I ordered some Reskin patches from Alwaysriding and they arrived the next day. Excellent service!
- mark martin
- 1 Review
Superb service
Ordered some overshoes at 2pm - got them the next morning.
Good site - quality gear - fast delivery. Can't really ask for more.
- Henning
- Greve, DK
- 8 Reviews
outstanding
all item completly as described .. Very fast delivery .. will recomend to others ... txs alot alwaysriding ..
- Rory
- 1 Review
The right thing, excellent prices and service.
Buying from Australia, I was very impressed to receive the shoes I ordered so quickly. because of the size of the order there was no postage cost, and I was given an additional discount, so they were very reasonably priced. The Vittoria 1976s were just what I was looking for as they are a little bit different from the typical shoe and suit the style of bikes and riding that I like. I was a bit hesitant to order something where the size is so critical, but the returns policy gave me confidence and although I didn't need them, a return address label and return form were included.
All up I was very pleased with the quality of the shoes, the service and the price
- Oisin Hogan
- 1 Review
Definitely recommended
Good communication with fast replies, super fast shipping, happy with every aspect of always riding.
- Janar
- 1 Review
awesome shopping experience!
Sizing info on website was very good, so were the users comments and reviews.
Delivery to Estonia was superfast. I definetly reccomend Alwaysriding!
- Stephen Chapple
- 1 Review
Cool clothing delivered fast!
Great estore . Would recommend to anyone.
- Miles da Costa
- 1 Review
Quality over quanity
Alwaysriding, quality gear, good prices, good service. Recommended.
- Dan
- 2 Reviews
Search no further!
Indian ocean ready.
Comfortable and efficient website, great products selection, good pricing, fast world wide free delivery, … stop reading and go get your stuff now!
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- Jean-Luc Praz
- Coronel, GB
- 1 Review
Precios baratos y despacho con cero falta ¡ Muy recomendable !
Probé comprar una polera de bici con alwaysriding.co.uk y la verdad que todo fue impecable. El precio ofrecido era muy bueno, tenian disponibilidad en cualquier talla y el proceso para pasar el orden fue expedito y sin problema. Despacharon el día siguiente de la compra y el encargo llego bastante rapidamente a pesar que estoy viviendo al otro lado de la planeta.
- Johnny Au
- 1 Review
Smooth from clicks to delivery.
Good product range. Good site design smooths the ordering process. Appropriate update and follow up via email. Efficient delivery even to Asia. Satisfied overall shopping experience.
- Matthew Barrow
- 1 Review
Great service
Very quick delivery and the cheapest price I could find. Delivery updates were very handy.
- Leif Stävmo
- 1 Review
Nice web shop, great service, good prices and fast delivery!!
Guys, thanks for the quick and professional delivery of the Gemini Duo Light to Sweden!
I was in the clear all through the decision, order, shipping and delivery processes.
Now I am enjoying ace lighting on the mountain at night.. Awesome product and Always Riding will be recommended to my friends around here!
Best,
Leif / Åre, Sweden.
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- Tristan Nicolas
- London, FR
- 3 Reviews
The product was the one I chose and it arrived in time.
Everything good :)
- Chester Wamboldt
- 1 Review
good shipping time, shoes are less than I had hoped.
The problem is that the receivers for the spd pedals are not centered. This causes one shoe to rub against the crank. I think it can be fixed with a couple of washers. However I don't know if I will be buying like this again.
Reply from Always Riding Ltd
Thanks for your review - I do have to say that if the shoe is rubbing on the crank, and you are sure the cleat is positioned correctly, then please pop them back for an exchange, as that should not happen. Do you still have the returns form that came with the package? If not please use the one linked from this page:
http://www.alwaysriding.co.uk/shippinginfo.html
Once back with us, if we determine it is a warranty issue, we will then of course refund your return shipping.
Many thanks,
Pete - Always Riding
- Mike Whitby
- 2 Reviews
Brilliant service, lovely website, fantastic returns policy
One of the rare few websites that you go on and have absolutely no hesitations from ordering. I ordered 4 craft cool mesh tee's, they didn't happen to fit me too well so used their online chat, they were extremely helpful and I used the free returns and ordered the right size. When I ordered everything was dispatched the same day, even though delivery was free.
Brilliant company. Will definitely order again.
- jaime garcia navarro
- 2 Reviews
Buenos precios y fiables
El único problema que tuve fue la talla, y para devolverlo desde españa sale caro.
- Ray Lyttle
- 1 Review
Great range, slick website and super fast delivery
Excellent range, including some of the more niche brands. It is the more high end gear but there are some great discounts available. The website is easy to navigate and all my deliveries were in time. Will keep using...
Always Riding Ltd
24/7 Support
Got a question about a product, service , return or simply want to say hi? We respond to all mails in super fast time, 7 days a week.
Free Delivery
UK customers get free delivery with all orders as standard, and free next day delivery before 1pm the next day if they spend over £100. International customers can also benefit from free shipping, with low free ship thresholds and fast, fully trackable shipping.
Really Easy Returns
All orders ship with a returns form and pre printed returns address label, making sending something back to us really easy. Even better, all exchanges get sent out postage free, no matter where you are in the world!
Track That Order!
All despatch confirmation emails include a tracking URL, so you can easily see where your order is, without having to take the trouble to email us.
Who are we?
Always Riding is the UK's leading independent e-tailor of stylish cycle clothing from new and established brands for both men and women. Within our easy to use store, you can read reviews from your fellow cyclist, browse, buy and then receive same day speedy despatch.
Visit Alwaysriding.co.uk
Contact information
SW18 4UQ London
United Kingdom
Category
Alwaysriding.co.uk is ranked 3 out of 14 in the category Categories Sport Bike Accessories
