Buy the product with ease as the customer service is top notch. Saved me a lot of trouble when I placed an order for a bib shorts and was informed via email that there was some inseams problem on the shorts. Instead of sending to me and i have to reject it, they have the courtesy to notify you for refund or placing another order. Thanks Alwaysriding, I will come back to place more order.
Alwaysriding do exactly what they say on the tin - quick, efficient delivery of your order. They also have a great range of products which many other shops don't have online, so give them a try.
Good choice of cycle related stuff.Good communication of order placed and delivery info.
I bought a pair of Radioshack Leopard Trek Leg Warmers from Always Riding. As usual they were dispatched super fast and they duly arrived the next day. This is my new fave shop for cycling apparel ;-) Oh and I love the leg warmers!!
This is the second time I have ordered from Alwaysriding, and like last time my products were with me much sooner than expected, and exactly as advertised. With my previous order I chose the wrong size, sent it back and they had a replacement product with me in days, all shipping covered by the company.
Thanks Alwaysriding, you rule.
I bought some DZR Cove shoes from Alwaysriding. I received excellent pre-sale support from Peter, who took only minutes to respond to my queries via the contact form on the site and then via email. He measured the length of the insole so that I could get the perfect size. As well as that, they price matched the shoes, knocking nearly £10 off! Fast delivery and well packaged. Couldn't ask for more!
Both times I have ordered I have received the goods quickly and with no fuss at all. They are one of the few places to stock some brands (e.g. TwinSix) so if you would like to buy those brands you are stuck with their slightly high prices relative to the rest of the market.
Maybe it is the cost of small brand products, import duty, low volume sales or profiteering. Who knows, I just wish it wasn't so eye wateringly expensive! I would certainly buy more full price from them if it was 10-15% lower rather than just waiting for the sales...........
I have purchased online from US, UK, HK, Japan. etc and I must say Alwaysriding has provided one of the BEST shopping experience! It has a wide variety of quality products, and the descriptions are detailed and very close to actual products. My queries and request (combining separate orders) were also addressed promptly. Payment and shipping overseas was fuss-free and quick, with updates on my order clearly recorded in my account details. Alwaysriding is definitely a place where I will return and shop with confidence!
I asked for a price match as I didn't wan't any more disasters with Wiggle. I received a friendly positive response really quickly. I ordered NorthWave road bike shoes that afternoon and they arrived before 9am the next morning. Brilliant. I'll definitely use AlwaysRiding again.
I found the service from always riding first class, friendly with a good knowledge of the products. My northwave shoes are superb, like riding in slippers. I will certainly be using always riding again:-)
I tried two different size tops that I had to return, settling in the end for a Castelli top. The delivery was quick, the returns were promptly processed, so all in all, a good company to deal with. Competitively priced too.
Everything is fine...qulity of product and for me in Germany it is astonishing how fast delivery was thank you very much....time and time again for sure:)
have a good time and lots of luck and success
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