customer service leave to desire
7 days to work out item description mistake, and one book became out of stock! All customer service rapresentative rarely got into the depth of the problem, c-s who was due to contact me with more info did not and had to write again. I was given wrong-partial info. Call back I received c-s hanged the phone leaving me on line like an idiot. C-s seems helpful sometimes or is nice but perhaps c-s is too busy but then Amazon should get more people or each c-s should follow specific cases rather than reply to whatever comes at hand.