Firstly let me say this review is about my experiences of buying directly from Amazon and not the third party sellers who also trade there. I've been buying from Amazon for a number of years now, my purchases have varied from very low value to rather high value and I have to say I've never had a bad experience. They 'almost' always dispatch on time but if you do get a snag then their customer service is second to none and easy to contact. They can't do enough for you and are always polite and helpful, they aim sort out any problems while on the line. Their returns policy is nothing short of brilliant. Example: I purchased an expensive Macbook Pro. It arrived promptly, well packed as usual, got it going but after a few days developed a fault (actually not sure if the fault was mine) I was really worried because I had used it etc. but they were brilliant, providing pre-paid return postage and full no quibble refund the money was back in my bank in less than a week. I could go on and on about all the postive experiences I've had with them but instead I will just say that when I buy from Amazon I buy with confidence even with expensive items. Thanks Amazon, Don't ever change.
To reply as a company, please log in to your business account.