Well, what can I say. Ordering is very easy (some say too easy) and there ends the ease... My TV arrived smashed, refused delivery and then proceeded to contact Amazon via a chat page. Firstly I was told I would have to wait 2 weeks for a refund.(Not happy) then after many exchanges got my refund put through on a 2 day. Then tried to order another TV. Tried to get some kind of recompense for all the trouble of the day (£5) whoopee!. Had to order another TV £100 more and promised a delivery upgrade. Contacted again and told they cant upgrade the delivery now TOO LATE 5 minutes after paying. Not wanting to bore you with line for line I can honestly says that as I'm sure they are great when things run smooth if there is a problem FORGET IT.