Amazon reviews

Amazon reviews

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Lack of respect for customers

I used to buy with Amazon.co.uk, but they lost me when me being a loyal customer was penalized by putting absurd shipping costs.

The products in Amazon.co.uk can easily be found at several other websites, most of the times with the same prices or even lower. However, the worst part are the shipping costs, that most of the times double the amount of the order cost.

Do not recommend, and won't buy again.
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Extremely poor communication of sharp increase in shipping costs for Europe. No response to complaints that followed.

Amazon.co.uk recently increased shipping costs to Europe. This was communicated in the most impersonal arrogant way possible. There was no response to complaints that followed.
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Shippingcosts too high for shipping to european countries

Amazon.co.uk suddenly stopped the free delivery to all european countries. Now the shipping costs are too high.

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I used to spend £1500+ on Amazon every year cos of their 'Super Saver Delivery'...

... but now they just, all of a sudden, decided to remove the 'Super Saver Delivery' method for shipping outside the UK.

Well, that's it - no more big loads of packages being shipped to Denmark through my credit card.
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No explanation about cancelling Free Save Delivery for European customers.

I was shopping in Amazon for only about 2 years, but I though that I will be for the next (at least) few years. Free Save Delivery was one of the reasons why I choose them. But if they gonna delete this option, they should told us at least a few days earlier. But they didn't. Why? I was preparing for a big shopping for Easter. I gonna do this even if the cost will be provided, but they set delivery cost on a higher (a lot) level than before. That's the worst part. They got us as idiots. True story.
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shipping cost!!

Verry verry disappointed about their move to stop the free shipping for deliveries to the main land!!
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Moving on.

After spending thousands of pounds buying from Amazon through the years, the move to end free delivery to other EU countries is a big disappointment. And one that will come home to roost, I expect.

I'm certainly taking my business elsewhere, and can only recommend others do the same.

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Time to support local businesses...

I didn't get notified of the delivery policy changes, so when I recently tried to order some items, it took me a while to understand why they are trying to charge me 45% more with shipping fees.
Needless to say, I cancelled my order because with these prices I can easily find the same stuff in Sweden. In fact, I found it even cheaper, and will get it faster.
Bye bye Amazon!
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Amazon shipping cost

To post a DvD,or CD U.S.A. Royal Mail charge £4.80.While Amazon give you £1.28 pence for postage
You have to subsidies the extra postage out of your own pocket. To make up the £4.80.
I now only sell to UK only.
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Amazon.co.uk does not want European customers

I have been through the last several years been an avid fan of Amazon, mainly because of their excellent service, the wide selection of items and their highly reasonable shipping costs.
What they have done now is completely incomprehensible. Last week an email was sent to their European customers that unless you have the luxury of living in the UK all Free Shipping to the continent is abolished. Previously if you ordered for more than £25 the shipping was free. If that was not bad enough the informed Europe of this policy change the day AFTER it happened.
Even though some of the items I usual buy from Amazon can be bought through other online retailers, what Amazon brought to the table was the large range of items, the speed of their delivery and being based in the EU there was no risk of being caught by customs. Being based in Sweden Amazon offered me a much larger range within English written books, video games and even toys for my children which are usually much more expensive with Swedish tax.
The best thing Amazon can do is to listen to its European customers and either bring back Free Shipping as it was before or bring back Free Shipping and raise the minimum limit from £25 to £50. As it is now Amazon automatically puts a £4.30 - £6.40 shipping fee on everything to Sweden and then adds £1.10 per kilogram. A children’s book of 32 pages that costs £3 now costs £9.59 with shipping! A DVD that costa £3 costs £7.52 with shipping! There are definitely other book and film sellers online that have perhaps higher prices than Amazon but when their prices are still lower with shipping then I am afraid Amazon has lost me as a customer.
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No more free delivery to Europe

Without notice and without care, removing thousands of loyal customers over a long stretch of time with one stroke. Shame on you, Amazon.
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Not so great anymore.

Amazon.co.uk used to be the best online store, but recent policy changes regarding the postage fees to Europe have made me an ex-customer.
Amazon has failed to understand that european consumers or they just don't care anymore.
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Too big, too arrogant, too greedy

The way how you threated your customers in the beginning of April is barely worth of one star.
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Excellent service

No other company has come as close to the service quality as Amazon.
And the prices are good.

If I could rate the people giving "Bad Service"-comments just due Amazon removing Super Saver Delivery to some European countries, I would rate them immature and ungrateful.

PS. I am myself from a country where Amazon ended the free deliveries, but I still wont stop ordering from Amazon due to GOOD SERVICE they have.
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Bad service

Stopped Super Saver delivery to many European countries without a warning.
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No respect to customers

By removing Free super saver delivery , amazon will loose thousands of customers.
Customers will always look for alternatives and I have found one....

www.amazon.co.uk Details

About this company

Low prices on digital cameras, MP3, LCD TVs, books, music, DVDs, video games, software, home & garden and much, much more. Free UK delivery on Amazon orders.

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Amazon is ranked 7 out of 9 in the category Online Marketplace

Amazon is ranked 98 out of 129 in the category

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