Absolutely the worst experience ever! After charging me $25 for "guaranteed" delivery by December 22, I was notified by FedEx that Amazon requested "regular delivery" and my son's 'big present' would be delivered on the 26th or thereafter. When I contacted customer service at Amazon, I was told to tell my 4 year old "look on the bright side...Xmas goes an extra day". Unfortunately, at 4 years old, my son has developed the essential skills to be a pragmatist and Amazon- I will see to it he never becomes one of your customers. Bah Humbug to you and yours!
Ho acquistato ben 7 prodotti diversi arrivati proprio come li avevo ordinati, i pacchi consegnati con TNT sono arrivati puntualissimi (anzi uno prima della data indicata) e in ottime condizioni.
Meno contento per le spedizoni fatte con SDA (da qui la stella in meno, altrimenti sarebbe, per me, da 5)
Jeg bestilte en parfume d.30/10 på Amazon.com. Da der var gået en måneds tid og jeg stadig hverken havde hørt eller set noget til min varer, kontaktede jeg dem på mail. Her fik jeg afvide at jeg skulle printe en formular ud, hvor jeg skulle udfylde hvad der var sket. Her udfyldte jeg at jeg aldrig havde set skyggen af pakken, og derfor gerne ville have sendt en ny. Den formular sendte jeg så med posten, hvilket også kostede mig penge da det var til USA. 3-4 dage efter modtog jeg en mail fra Amazon. De havde modtaget min formular og mine penge ville refunderet. Det beløb jeg fik refunderet, stemte bare ikke overens med de penge jeg havde givet. jeg ville nemlig kun få refunderet 403 kr,- selvom jeg havde betalt 620 kr,- Altså et tab på ca. 33% af de penge jeg havde givet for min varer. Jeg troede selvfølgelig at det var en fejl fra deres side af, og sendte en mail med vedhæftet varer beskrivelse, dermed også pris, retur til dem. Deres svar var til det, at de jo ikke kunne refunderer de sidste ca. 200 kr,- da det var deres leverandører der havde lavet fejlen, så jeg stadig skulle betale portoen.
Det vil altså sige, at på grund af at jeg valgte at bestille min vare hos Amazon, mistede 200 kr,- uden og kunne gøre noget som helst ved det.
Så mit råd til jer er, at holde jer væk, da i ikke vil få det beløb i har betalt refunderet hvis en af deres samarbejds partnere laver en fejl!!!!!
I live in the UK, but on a visit to the US I brought a rather expensive keyboard which on return to the UK I inspected the keybaord and found the US keyboard layout was different to the standard UK keyboard layout. D'oh the mistake was my fault I should have checked the keyboard immediately on receipt, as should be done with all mail order goods.
I looked to send the keyboard back from the UK to the US but the cost was too much. Two months went by with the unused keyboard sitting in the box, (with me very much considering putting it on eBay), when found that I was taking a trip back to the states in a couple of weeks.
I wasn't really expecting the Amazon.com to do anything, after all I was well outside the the return time frame of 30 days, but I'd thought I'd ask.
To my sheer delight customer service got back to me saying that they would accept this late return, providing it was unused and new (of course).
I'm delighted with this amazing good natured and helpful customer service, willing to bend the rules for me.
Thanks Amazon.com. BTW Amazon.co.uk rocks to!
jamais de surprises, le meilleur site web d'achat en ligne
Compro da loro da quando hanno aperto lo store italiano...precisi e affidabili. Se c'è da fare un reso non ci sono intoppi e il servizio clienti è cortese. Prezzi sempre convenienti.
I use Amazon.com when I'm shopping for prices on almost anything. If I'm searching for a good deal on a specific product, I compare prices on Amazon.com against other sources, and most of the time, Amazon.com offers it at a lower price and free shipping. I never have a problem adding stuff to my cart for the free shipping option, $25 on Amazon.com is a breeze! I've purchased kitchen stuff, electronics, pet supplies, and other random stuff. The user reviews are extremely helpful when I'm comparing products. Sometimes I use Amazon.com user reviews when I'm shopping at other stores or websites to gauge if it's worth buying. The only negative point I have about Amazon.com is the clutter on their website. It's pretty overwhelming when they have tons of products and the website has a lot going on. It's not a big problem for me though since I'm usually looking for something specific.
Amazon is the first store I look at when I want to buy something online. Oftentimes their prices are the same of better than everywhere else and I feel safe knowing that their customer support will always sort things out if anything ever goes wrong - they've done this more than once for me in the 10+ years I've shopped the site.
Franchement je ne suis jamais déçu d'Amazon, les prix sont compétitif comparé au virgin,fnac etc...
Et l'offre Amazon prémium c'est Top ! exemple : Coffret collector The Dark Knight Rises livré avec un jour d'avance !
Et avec l'appli pour les smartphones,on scanne les produits et on compare !
I love Amazon! I have bought perfumes, makeup, furniture, linens, cat toys and collars, cat trees, cell phone accessories, my KINDLE! baby toys, books....the list goes on and on. Amazon is simply the best online shopping experience ever. I usually only buy from them-because they have excellent customer service. On the off chance that I buy from someone on Amazon and they screw up and don't respond-Amazon has taken care of that and done so in a timely fashion, too. This has only happened a few times, though-for the most part all of my purchases have been worry free and free super saver shipping rocks too!
The only thing I would change is their constantly emailing me with suggestions and 'bargains' which is unnecessary. I check in at least once a week to look at things I am interested in--I really hate this invasion of my privacy and this intrusive bossiness--not enough to knock off a star--because I do love you just that much, but it's enough to warn you that I will stop shopping with you if you don't stop bugging people in this fashion. Come on, you're AMAZON--a household name. Stop shilling, stick to the easy website design, great products, excellent customer service and just stop with all the blaring, glaring spamming, ok?
Amazon.com's Prime is a valuable asset to my home and business. I can sometimes find pricing on Prime that I can't in the wholesale marketplace. 2nd day air shipping on this items makes their value unbeatable for certain things. I am all about convenience and great service!
Whenever I need to buy something I always head to the Amazon marketplace first because they have a huge selection of items to pick from and they are usually cheaper than what you would pay at the store. Other than being affordable you can see which items are actually high quality because of the reviews that other users leave for them, which I always pay attention to. I also love the fact that I get all of my items in two days thanks to prime and I never have to worry about shipping costs.
I do usually avoid furniture and other bulky items from Amazon because there is usually a shipping cost and it's normally pretty high.
I'm a huge Amazon customer. I'm a prime member and take full advantage of it. I love how reliable they are for shipping items out and the wide selection of things they have. The times I have gone to a brick and mortar store, like Walmart or Target, if they don't have have an item I need I'll search Amazon on my phone and there's been a few times where they have it and it's also cheaper along with free shipping. I've had to use their customer service when I had a problem with my Kindle and they got it figured out really quickly.
I have used Amazon in the past with no shopping problems. Recently, however, I tried selling one of my college books back to them through their book buyback program. I had the EXACT book as the website (Same ISB #, same edition, etc.), and they sent it back to me saying it wasn't the right book. A little upset with the whole experience, but I still like Amazon overall.
Judy found this review useful
I rarely buy books on amazon these days (my local book store is better value for all but the hardest to find titles), but I love it for odd gifts, executive toys, and even food items that are hard to find where I live. I just wish the delivery estimates were more accurate.
I order a lot of books for my business. I love to shop on Amazon because I can find the books I need and search by price, so that I can find the book at rock bottom prices. I also find it extremely helpful that Amazon includes pretty extensive details about the book, such as the number of pages, a description, all of the sellers that offer the book (new and used), and even supplies reviews from users like me, all on one page.
Judy found this review useful
The prices on Amazon are never lower than they are at my local retailers, especially when it comes to toys and books. But shopping on Amazon is certainly more convenient. You can always find what you want and have it delivered straight to your home. That's worth the extra few dollars in my opinion.
Although I have been happy with Amazon's service and prompt delivery I noticed recently that they still sell real fur in some of their lines and make up brushes, as most fur is imported from China and former Soviet States with animals skinned alive, electrocuted and very much abused I do not think that such a popular site should have these items on its site, please consider an ethical overhaul of some product lines
I buy from Amazon.com because it is so convenient. I get everything from food to clothes to horse tack to movies, all in one purchase. I love their free shipping when you spend enough (on a lot of my purchases anyway) and I always seem to be able to find things I can't find elsewhere. My only complaint is related to the shipping times. Sometimes the arrival days they present aren't true and things arrive a day or two later. Sometimes I don't mind and other times it really matters, such as when my nephew's birthday present arrived late, so I'd love for that to be more accurate. I'd pay to ship in certain circumstances. And yes, I know they have the Prime option but it doesn't apply to all purchases and for the ones it does apply for, I can usually swing free shipping anyway. Overall, I'll definitely keep buying from them.
I have only admiration for them, as with Google, I'd never heard of Amazon until 13 years ago! I can see why they have done well. I have had no issue ordering from them. There service is spot on, quick, the packaging is good. Some prices could be cheaper, but that is splitting hairs!
Jeg har ikke købt meget fra USA, men de få gange det har været nødvendigt at finde noget der ikke kan købet i Europa, så har jeg benyttet amazon, og med stor tilfredshed. Der er altid hurtig levering (med mindre toldvæsnet syntes de skal tilbageholde pakken).
I buy from Amazon the last year and i'm very satisfied by it's products. My only problem is that some of its products can't be sent in European countries and invoice is not in pdf format. I suppose they assume that everybody in this world is an owner of a printer. I also have to add that Amazon.com is way better than Amazon.co.uk in all fields. I will buy again very shortly.
The header kind of says it all. What more needs to be said about the online behemoth known as "Amazon.com?" It's huge, which means it has a wonderful selection, but despite their size I've had nothing but good experiences with their customer service department. Sometimes, the subsidiary companies that Amazon works with can be a pain, but in the end Amazon itself has always done right by me. I appreciate them having everything I'd ever need and usually at a much better price that real life, in person stores.
Judy found this review useful
I have never had any problems with either buying or selling anything on Amazon. I bought my wife a 2nd gen Kindle a few years ago for Christmas and it broke within a few weeks. She called Amazon, spoke to them and within 2 days received a new one. My brother in law spilled water on his Kindle and was upset. I told him to call amazon and lo and behold they replaced it! Honestly can't say anything negative about them. They have a loyal customer here.
I shop on Amazon for tons of things. Often they include baby items, books, shoes, toys, plant seeds and more. With a Prime account (totally worth the small cost) I have free 2 day shipping (or overnight/1 day shipping for like $2.99) if it ships from Amazon. Their returns are easy and their return policy is very forgiving. While I do like to buy local, sometimes it's just too easy to buy from Amazon because it's cheaper and comes with free delivery and easy returns if needed. I buy a lot during Christmas too given the crazy shoppers in the malls etc... ;-)
I love Amazon.com! Not only do they have the price to beat but they sell everything!!! I have had nothing but good experiences when purchasing from them. When there was a problem they fixed it! I recommend it to anyone!
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