AmbienteDirect.com reviews

AmbienteDirect.com reviews

Acceptable
5.9
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
755 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Merci

Sans problèmes
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Professional and well organised.

The only problem I had was when my debit card was refused, even though it worked on all other websites. I phoned customer service and they took my credit card instead, so the issue was solved very easily.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Super!

Great prices, fast delivery
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Tuote hyvä, toimitus todella pitkä!

Tuotteet hyviä, mutta kuljetuksessa kesti yli kuukausi.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Commande non réceptionnée.

Ma commande n'est pas encore réceptionnée et je n'arrive pas a visualiser ou en est l'acheminement....
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Professionnels

Un site de qualié avec des produits design..
Une gestion et un suivi des commandes efficaces et irréprochable.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

ouah! super

Commandé, informé, livré : comme sur des roulettes.
Contente? oui contente.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Slechte levering en geen communicatie hierover

Zelfs wanneer product op voorraad is duurt de levering bijna een maand. Er wordt niet gecommuniceerd wanneer er geleverd wordt en ook niet gereageerd om emails.
Hoewel ze goedkoper zijn dan anderen, is de onzekerheid of je het artikel daadwerkelijk krijgt het haast niet waard.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Delivery was quick and what a great selection of products.

The website has a tremendous range of products and handy controls for narrowing your search although it was a little tricky to understand at times. I was buying a designer desk lamp which was one of a range of lamps. There were many slightly different types of lamp in this range and so it was slightly confusing working out which was which; partly as some generic product photos of the whole range were displayed with each specific lamp. But I got there in the end and the lamps look great!! Delivery was quick and email support kept me informed all the way. The I would definitely recommend using AmbienteDirect!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great value and really straightforward

The Ambiente website was really easy to use and offered a comprehensive selection of the different styles/colours for the product that I wished to purchase. Prices for the goods and shipping were fantastic value. Being able to track my delivery via the DHL website was really helpful, but I still needed to make a couple of calls to Ambiente and DHL to find out what was really going on. Curbside delivery was OK. I live in a second floor flat; fortunately, my husband and I could both be home when the goods were delivered. It would have been nice to have the option of delivery to my front door or to my living room. All in all we are very happy with our purchase and I would definitely recommend Ambiente.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good service with quick delivery

Once the order was processed we had the item in a couple of days. If this isn't the case then you should contact Ambiente because we experienced quick communication and a speedy resolution after making a mistake with the original order.
Oh, and the small bread bin is amazing!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellente prestation et excellent produit

C' etait la 1ere fois que je commandais sur ce site et j' ai été agréablement surprise,
tant sur le produit que sur la rapidité de la livraison.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

délais de livraison trop long

et trop compliqué, choix du transporteur dhl toujours compliqué pour les particuliers, il faut ensuite aller récupérer le colis ailleurs, le livreur se trompe régulièrement sur la destination de la marchandise sur le bordereaux de livraison, service téléphonique injoignable...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Gran variedad de artículos, pero la comunicación con ellos muy mala.

Se han confundido y me han enviado un artículo en un color diferente al que pedí.
Les he escrito sobre la incidencia pero no me responden sobre como hay que hacer la devolución.
Tampoco responden nunca sobre consultas a pesar de que en la web hay una sección para enviar consultas. Nunca jamás responden.
Tampoco responden por teléfono.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

parfait, livraison très rapide et colis en parfait état

Je cherchais un site vendant et livrant les produits de la marque string system a un prix correct. Et bien la c'est parfait. Le produit est tout a fait conforme a mes attentes. Je le conseil fortement.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Bad service, waaaayyy to slow, does not keep promises, wrong delivery, frustrating

The worst customer experience I have ever had.
Order the mirror beginning of February on the basis it would have a 2 week delivery (as stated on your website), your competitors stated 1 month delivery. IT has now been 2 months and I still do not have my item! Yesterday I received a message there was a problem with the delivery (wrong address, wrong country). I mentioned I need my item this week or my money back. Customer service promised to send me an email yesterday with an update. Still have not received anything! The worst.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

LE REVEIL SANS PROBLEME

BIEN EMBALLE PRODUIT PARFAIT BON ECOUTE
SUPER DANS UNE SALLE DE BAIN
A RECOMMANDER
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Still waiting Eames furniture and nobody answered to my phone in france. Quelle merde cette compagnie! après 2 mois rien reçu

Hello everybody,
Never order something to this website ambiantedirect.com because since two months we received nothing. Nobody answered to the phone, to the mail in France. And when we called in Germany, they said they do not access to our file and they will transfer the problem to the team in France. Hope that someone can help us about Eames chair.
Bonjour,
Ne commandez jamais sur ce site ambiantedirect.com cela fait depuis plus deux mois qu"on attend notre produit et rien. On a essaye de les contacter par un numéro payant, par mail en France rien.
En Allemagne quelqu'un a répondu par telephone mais n'a rien pu faire pas accessible notre dossier mais elle va le transmettre. J'espère que quelqu'un pourra nous aider à propos du Eames chair.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

De winkel prima maar het bezorgen minder via DHL(is wel goed gekomen)

Prachtige vaas maar het pakje zou verstuurd worden via DHL en dit is niet goed verlopen. Om een lang verhaal kort te maken.Pakje zou er over 7 dagen zijn.
Krijg naar 5 dgn bericht dat het verzonden is via track en trace.
Op een gegeven moment naar 8 dgn.was er iets niet goed gegaan,waarop ik natuurlijk onrustig werd .
Gelukkig belde DHL en is het als nog goed gekomen.
Op zich kan de internet winkel er niets aan doen maar is DHL de oorzaak.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

GAGNANT/GAGNANT...

Meilleur tarif d'internet concernant l'achat d'une lampe Bourgie de Kartell. Des délais respectés et une livraison sans faute. Je recommande ce site qui innove avec cette possibilité de paiement par virement et l'honnêteté d'offrir par conséquent une remise supplémentaire au client. Tout le monde y gagne!

Ambiente Direct GmbH Details

About this company

Visit AmbienteDirect.com

Contact information

Call us on: 49 89 71046590
We live here: Germany

Category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.