AMIClubwear.com reviews

AMIClubwear.com reviews

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7.8
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Love

Ordered from here multiple times cheap cute and worth it!
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very disappointed with the customer service

wanted to return an item - mailed it back with all the papers. They returned the "return" to me by mail about 2 months later - postage due! A note said I did not process the return correctly; I needed a return code. I then tried to get a return code and they refused as the time period for making a return had expired.
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great company! very helpful customer service!

My experience shopping with this company has been great! They shipped out my order very quickly.. i did have a partial order because one of my items was out of stock (it happens) and they informed me of this very quickly. They gave me an option of either waiting for restock and i thought about it because these pants are amazing!!! Or either give me a refund or a store credit for a future purchase.. They give you a lot of different options to make sure that you end up satisfied. The customer service is amazing! They answered all of my questions very quickly and were very polite and professional! I WILL be shopping with them very soon. I had a great experience with them and will refer them to everyone who asks about my cool new outfit! I will be watching for those pants to be coming back in stock for future purchases.
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Review by confirmed purchaser

HORRIBLE QUALITY & TURTLE SLOW SHIPPING!!!

This review is about 3 months late, but as I kept staring at this email to write a review and putting it off, I decided I would. I have ordered from AMIClubwear a few times. I do like how the prices are competitive but the quality of some of the items are just down right horrible. I would rather pay extra money to have higher quality items that will LAST versus buying something that you only get a few uses out of.
My last order was 2 pairs of boots. One for me and one as a Christmas gift for my roomate. First off, the shipping was OMG turtle slow. Shipping is too high. So a big disappointment with those 2 things.
When I finally got them, I got excited. The moment I opened the box, I wanted to cry. First the smell. I don't know how or why the smell was bad, but it was bad. Second, the quality was just crap. One was a pair of fake suede boots. The black color wasn't even black. The quality looked like cheap felt you buy in a dollar store and you could see glue where parts of the boots were supposed to be together. The second pair was fake leather but the shine on the boots was absolutely horrible. It looked like someone just vaselined the whole boots. The buckle part had threads showing and also glue showing and very very cheaply made.
Unacceptable!! I called customer service and spoke to a very rude lady who said if I return them, there would be a restocking fee (WHAT??!!) and I could only get credit back and not my money back. Unacceptable. Plus she told me that all of their products are HIGH QUALITY. Umm no, they aren't. Obviously you could tell she was either having a bad day or she downright hated her job. VERY UNPROFESSIONAL!!
I work in healthcare, and seeing patients every day, I know that I should always deliver high quality care and professionalism at ALL times. And I do. So when I get crappy quality and unacceptable customer service, I will say something. In hopes that other customers will know the quality and the business itself will ACTUALLY change things. I am very very disappointed and will more than likely NOT recommend this website to others nor will I be making purchases as well.
I would like a FULL REFUND including SHIPPING!!
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Duke Vien, a manager with the company is amazing.

I have been ordering from Amiclubwear for a very long time now. I have never had any issues up until recently. I had some items that I had ordered that we're not fitting me properly, and an item that was missing from my order. I contacted customer service about the missing item and Duke Vien got back with me. He checked into the missing item and got back with me the very same day and let me know what had happened. then he made sure I got my store credit for that item and sent me a prepaid shipping label so that I may send back the items that were not fitting me. anytime I sent him an email asking him about something he always got right back with me. He has made this experience a pleasant one. I will continue to order from this website for as long as its up.
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Review by confirmed purchaser

slow customer service unsure if im going to get my return credit

It was very hard to get a hold of customer service and i made a return and still have not seen my store credit and I would like to make my purchase for the correct size (since i can only get store credit)
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I wish I could give this site no stars

So I ordered a couple of swimsuits from this website. I normally a small in almost everything, but after looking at the sizing chart I opted to order mediums since I'm a little busty. I fully expected these suits to be a little big, but thought that would be better than a suit being too small. I received my order, tried it on, and I'm pretty sure their swimwear is made for toddlers. So so so so small. I understand that most of the time swimwear is final sale but this was just unacceptable. I tried emailing and calling AMI customer service. I was told all sales were final and hung up on. But not before I was told the sizing chart on the site didn't apply to their clothes. Why the heck have it then?!? Only shop here if you enjoy being scammed or are wanting to deal with the worst customer service ever
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Review by confirmed purchaser

GREAT SHOE BUT SCRATCED

I really like the shoes I ordered, but when they arrived both shoes had scratches on them. I ordered for my wedding so I did not have time to send back and re-order. My toes cover the scratches so no one knows they are there, but it I wonder if it happened in packaging.
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Review by confirmed purchaser

Beautiful clothing and shoes at great prices!!!!!!

I encourage you to try at least once because after the first time you're going to come back again again and again.
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Review by confirmed purchaser

I love this site

Wen I go and this site i get best clothing
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Review by confirmed purchaser

Very difficult to order and return items. Wouldn't recommend.

Difficult to work with. Picture doesn't accurately depict what product really looks like. Would NOT recommend this site to anyone.
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Review by confirmed purchaser

All Around Amazing

This site has awesome clothes wicked shoe styles and and if you are not a "plain jane" kind of person like myself this site is for you!
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Review by confirmed purchaser

Loved the sales!

Bought two pairs of heels on sale, couldn't believe how inexpensive they were and how incredibly cute they were!! Can't wait to wear them in Vegas!
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Review by confirmed purchaser

wonderful

Would recommend to my friends
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Review by confirmed purchaser

I love your site and your prices!

In the last three months, I've purchased 13 pairs of shoes from this site. I am so happy with each and every pair. The prices are great and I love the ongoing discount. Even though S&H is a little high, it's still worth the buy. I love this site and I will continue to shop here.
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Review by confirmed purchaser

Overall - good

I ordered the crochet monokini and was nervous that it would not fit me because there is no xs option and my measurements are bust: 32 waist: 23 hips: 35 I am 5'3" and 110 lbs
I typically wear an xs but after reading other reviews I found that customers reported swim running small. The small fits perfectly and overall I am happy with my purchase. Hoping the crochet monokini does not stretch out when it gets wet!
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Review by confirmed purchaser

HORRIBLE!!!!

I'm never ordering from them again they were so rude. I called to try to return the shoes I bought. They said they would give me store credit after I shipped the shoes back. When it was their fault in the first place that the shoes were too small.. The shoes I purchased sizes ran really small, so they're size 7 is really a 5. They didn't put on their website that the sizes of this certain brand of shoe size ran really small .. how is the customer supposed to know if u don't put it on there.. well so by the time I ship the shoes back I will have more money in it than ever thing was worth..stupid.. and they have horrible customer service. I called to try to talk to a supervisor and they kept telling me she's on the other line with another customer.. HORRIBLE
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Review by confirmed purchaser

I like their shoes; they always have cute ones on sale!

I like their shoes; they always have cute ones on sale! The only issue I've had is that the shoes size range varies drastically between brands. I usually wear a 5 or a 5.5, but I ordered 3 pairs in a 5.5 and one for perfectly, one was slightly big, and I couldn't even for my foot into the other pair. Maybe if there was an indicator on the website stating: brand A runs true to size, brand B runs about a half size small/large, brand C runs one size small/larger. I think that would be very helpful and cut back on the number of returns to the website.
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Two different sizes shoes

I order a pair of shoes Amiclub for my cousins weekend size 7 1/2. When UPS deliver my shoes I open the box, and I had to different sizes shoes I had a 7 1/2 and 8 1/2. I was pissed. I called 5 times was on the phone waiting for someone to pick up after so long you on hold then a recording comes on about leaving a message someone will get back with you. I left a message no call back. I called again not only did they send me the wrong sizes shoes now nobody is answering the phone again. I called back again and again I finally spoke to a gentleman name Duke Vien he was very helpful he said don't worry I'm gone help you sorry for the inconvenience. He said I would like for you to email me a picture of your shoes along with your order number. I emailed him pictures of the wrong size shoes and the number. He said let me go make sure we have your size shoe ,and make sure they the same size shoes & I'm gone ship your shoes myself. He email me my tracking number for my shoes that will be here Friday. Thank you Duke
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Review by confirmed purchaser

Outstanding!

I love your website. Due to your excellent prices and trendy shoes I am able to add to my collection very often. My collection is now at 132.

Thanks!

Details

About this company

Amiclubwear.com is an incorporated women's clothing shop based out of one of the nations hottest fashion capitals in Southern California. Our purchasers keep their fingers on the fashion pulse, the result is that they know what is hot, what is not and we bring it online to you. The hard part is done for you and all that is left for you to do is visit our uniquely designed women clothing shop and shop until you drop. As a company we have always had a tremendous interest in new clothing lines, finding the newest trends and best of all; styling outfits that will make you look your best. Each season we travel to designer showrooms and pick out up-and-coming styles to keep the assortment fashion forward. We will always include new styles from our popular lines but plan to continue to look ahead to new designers,introducing the newest lines without sacrificing the classic styles Amiclubwear.com is known for.

Visit AMIClubwear.com

Contact information

Call us on: 855-264-9327
We live here: 91746 City of Industry
United States

Category

Fashion Accessories

Bags and Luggage

Clothes & Fashion

Shoes

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