Bought an american fender deluxe, and the alan key supplied didnt fit into the guitar. Could they replace it with another one from one of the other fenders? nope... they advised me to spend more money on an over inflated multi alan key device from their stores.... Not impressed.
This was a while ago, maybe its better now? I had bought a ton of stuff form here until that point (many thousands of pounds) since then i have bought nothing from there bar a string or two if im really desperate.
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