I had five windows and a back door put in about 5 years ago from my local 'experts'!! After two leaky windows and a back door needing two replacement looks I got Anglian in to replace the door with one of theirs.
What a difference a bit of quality makes!. They were very good and actually cleaned up thoroughly afterwards! I am now saving up for the windows and would be happy to replace my leaky ones with Anglian's.
Anglian were not the first company to visit us but they are the only one we would choose in the future. We live in an old farmhouse and the third floor access is heavily restricted. Other national companies had asked for ridiculous amounts for scaffolding let alone the two small windows we needed. We were impressed with the product, the price and the guy who came around afterwards to check it all before they processed the order. We were even able to delay the installation and Anglian honoured the order and the price with a tiny deposit. The best bit of all was the fitting which was efficient and timely and the installers were courteous and clearly skilled and trained. I would have no hesitation in recommending this company to anyone for home improvements and next they are going to quote us for our driveway, which is huge as we don't want a local budget builder without guarantees
Very impressed with the company's rep.He explained every thing to me and put me at my ease.He showed me the superb quality of their windows,and as well as pricing the work to be done he made it affordable for me by giving me a monthly payment option.Very impressed with the installers and my windows.Highly recomend anglian to anyone!
From the first meeting with the salesman through to the completed installation, i cannot fault the professionalism of everybody i dealt with. Everything was done at my convenience, so would not hesitate in recommending Anglian.
Had a wonderful experience when I purchased windows from Anglian, was so concerned about the stigma attached to double glazing companies that I was very cautious to say the least.
But to my surprise I had the Manager from Maidenhead come see me , a guy called Nick who was smart professional and catered to all our needs, and most surprising the price was very competitive as well.
They were not the most expensive and they were not the cheapest but I bought on the value for money and peace of mind, the 50% off promotion helped I guess!!!
Installation was great , fantastic fitters who worked all day and did not stop till work was finished very happy. Happy Anglian Customer and would recommend people to first get a quote from them. Many Thanks.
From making the call to arrange appointment to the completion of installation .The product demonstration was most informative,no pressure from the sales person,regular updates on the progress of order.installation first class my home was left clean and tidy and a lot warmer and secure.would recommend to anyone.
Thank you Anglian
From the first point of contact with the representative I was informed of the many options available to me , he expertly guided me through the options and has transformed the look of my property . From his initial visit and placing the order the process was smooth and effortless, resulting 10 weeks later in installers arriving and transforming from my house and giving my property the WOW factor through a wonderfully engineered product. Thanks Anglian .
The salesman who visited called Jim was a really nice guy and convinced us to order with a professional presentation using a apple iPad.He was a bit odd at times making grunting sounds but we were amazed by the wealth of information he had both in video form and his general knowledge .
The windows took a while to be made which is a bit of a pain but that's because of the quality standards I'm led to believe after calling up to complain about it. The fitting took 5 days and was finished really nicely , including dusting and sweeping up.
Overall glad we payed a little extra to get quality windows fitted as our house in Worcester is now truly transformed!We called Jim on his mobile to get a quote for our fascia which we are hoping to get done next year. He came round the next day as he lives local and gave us 12 month price with no pressure.
Note- did notice fitters forgot to seal under the bedroom window but we called up the 0800 number and they sent some back to do it so no worries.
We had a real concern on the security of our doors at the back of our house so we called a number of companys to give us a qoute for them and I have to say that from start to finish it was a plesure to deal with the sales person and fitters that came to our house. The doors look lovely and you can just see and feel how good the security is on the doors. We were so impressed by the whole experience that we have had the front door and side panel done as well. We are ordering a garage door to match the coloured front door and are also thinking of putting a conservatory on our property as well using Anglian. We put off getting the doors done for so long because of the horror stories you hear about double glazing salesmen and companys but I must say that from our experience of dealing with Anglian it has been fantastic and we have already reccomended some friends to Anglian who have placed an order for there windows with them.
Anglian offered a superb product, together with great choice at a sensible price. Now our new windows are installed we think they look great and have improved the appearance of our home. we would recommend this company to our friends and family!
My partner has been tearing her hair out for months, while trying to get Anglian to properly deal with a problem involving unfinished repairs under guarantee.
The plastic cappings on the undersides of roof members have warped and twisted very badly, curving several inches away from the metal framing, distoritng the blinds that are attached to them. These are expensive lightweight blinds made and fitted by Sanderson, as reccommended by Anglian.
Anglian took 2 months to send a surveyor to inspect. Parts were identified and ordered. Technicians were to fit the replacements when the parts became available. But several weeks later they came without, taking down the faulty parts. Ever since then, phone discussions with numerous individuals have included promise to ring back, but when chased, each new individual declares no record of our complaint and we begin again. And again. And again. We are given mobile phone numbers to ring at our expense. We are passed from person to person, department to department. Some tell us the parts are on order, others tell us they have yet to be ordered and ask us for details of what parts! Reference numbers we are given appear to mean nothing.
Meanwhile we recieve marketing calls, asking if we would like Anglian to quote for new work!
To reply as a company, please sign up here.