I ordered some flies from Angling Active, they phoned me about an hour later to say that one of my choices was out of stock and offered me the choice of choosing something else or altering the order. I said that I was happy to wait for the item and they said it would be a week or so. Three days later I got an e-mail to confirm that the goods were in stock and already on their way to me, they arrived the next day.
Excellent flies and excellent service from Angling Active.
After a quick query on the live chat facility regarding returning items after Christmas if not suitable (30 day returns extended over xmas period) I ordered one day and goods delivered the next day. Added reassurance that the item can be returned after Christmas if it doesn't fit/not liked etc. Speedy, free delivery and item a few £'s cheaper than other sites..........can't ask for anything more! Thanks.
I searched for a sweater which I know was difficult to find in the right size. I was dealt with promptly and efficiently, always kept informed. My parcel arrived in good time and well packed. What more can a customer wish for.
I purchased a G4 Jacket, like my previous order the items were
sent the same day and were delivered on schedule.
It is a pleasure to deal with a company which offers a live stock facility and puts the customer not the purchases first,
Many times I have ordered items from well known angling companies who tell you that an item you order is in stock, only to discover in fact it wasn't and you have to wait for it to come back in stock or go elsewhere.
Well Done Angling Active !! a company that keeps it's promise and puts the customer first.. you will be my first port of call for my next purchase
My son wanted a new Fishing rod, reel and mesh vest. He selected the items from the website which were ordered online. They arrived 2 days later well packaged and were exactly what he wanted.
You can't ask for anything more than that.
For the fisherman an excellent and professional company.
Ordered the Pike Wire, which had trouble finding the two I wanted elsewhere. These were at the right price, postage and packing was good, and best of all, received next day. Great Service....Would definitely use again, no hesitation...
I had excellent service and particularly liked the way you could communicate with the sales staff with a query. All very impressive. This is the first time that I have bought anything from them and will certainly use them again.
I ordered 3 pairs of trousers from the guys at Angling Active and have to say I was super impressed at how quickly the items arrived.
The fact that their stock is updated real-time means you can be confident they have the items in stock if that's what it says.
The only minor criticism and it is minor, I entered my cc details incorrectly into the system. I received an email asking to give the shop a call which I did and the issue was resolved promptly. However, I very rarely check my emails so I would have preferred a phone call to resolve the issue otherwise it could have been a few days before I realised my mistake.
Despite that, I thoroughly recommend Angling Active and I will be purchasing from them again.
I ordered a Daiwa whisker 10ft rod for my husband for his xmas yesterday afternoon 19/11/13 and was delighted to receive it today20/11/13 excellent service and it was packaged really well. Will definitely recommend anyone to buy from Angling Active.
Great service from this company I was so impressed with the speed of action and the subsequent delivery, I would definitely use them again.
I had a bit of difficulty on the website when it left me uncertain as to whether the order and card details had been taken, but when I rang the company the website manager clarified everything within a couple of minutes.
I ordered first class post delivery, and the goods were packed, dispatched and arrived the following morning.
Excellent service. Many thanks.
I was amazed how quickly my recent purchase from you arrived. That was customer service at its best! Delighted with the hat, Simms Exstream Hat. As one would expect, a quality hat but this came from a quality business . Many thanks to you all.
Straightforward transaction, good price, quick delivery.
Ordered four items on Wednesday afternoon, and was pleasantly surprised to see that the delivery was free for those items. I was even more impressed when they arrived on Thursday afternoon, less than 24 hours later. Excellent service.
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