New show room is well equipped and staff very helpful. Installation service was excellent, punctual and efficient
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Having previously ordered a large weights order from a different website. I was left dissatisfied to say the least. So It was brilliant to have great service from Anytime Leisure! I had regular email updates on the status of my oder, which came Extremely promptly!! 1 day before estimation even. Really made the whole transaction hassle free, which is great because now I can use my weight plates!
Will definitely use again, and recommend aswell.
The ordered stretch mat was fixed for delivery on a specific day (Tuesday) a week or so in advance. Waited in all day and eventually phoned. Angela apologised it would not be coming that day and the delivery service could not respond any sooner than the end of the week. On the Thursday a further exchange of phone calls with Angela informing me the carrier would contact by telephone before delivering. Mat eventually arrived Friday afternoon with no advance phone call. Altogether very poor communication between seller and carrier. However, Angela was as helpful and concerned as she could be in the circumstances. Recommend a different carrier service.
Was pleased to at last deal with a company who were true to their word. found them,not only professional, but courteous, efficient and friendly. Had my item ordered and delivered within 48 hours. Here is a Company that went the extra mile to make sure i received what i requested and didnt have to wait on it. They even rang to make sure i was available to receive the delivery. More than impressed with the staff in this campany. Top marks to you all.
Regards and thanks again.
I emailed Anytime Leisure and got a call back within a few hours. Alex (the sales representative) was both helpful and knowledgeable. I always felt he had my interests at heart, and as a result I was delighted to place an order which arrived promptly.
I fell in love with spinning after going to the gym and wanted to buy a bike for home. I chose this company after researching many others on the internet as they specialised in gym equipment. They also had the ichat icon available at the bottom of the screen so I was able to ask questions. I was really glad I did because had I not had the opportunity to have several conversations I would have chosen the wrong bike. They kept in touch with me over several weeks until I was ready to purchase. No question was too trivial. Delivery was brilliant on time and no hassle. A five star company.
Found it difficult to find an exercise bike suitable for me who is 6' 7'' tall. However, on chatting to David on the site he put me straight on two bikes which were suitable and checked if a bike I was interested in was suitable (which it wasn't). Managed to get a good deal on an appropriate bike shortly after via email with David. No hassle. Happy !
I ordered a Star Trac NXT spinner and I am chuffed with the service. The guys at Anytime Leisure were very helpful, efficient, and professional. It was an overseas shipment, and everything worked perfectly - the bike was promptly dispatched and delivered in Bulgaria, no hassles whatsoever.
After having problems with a similar leisure equipment company, I turned to Anytime Leisure. They had the item that I was looking for in stock, their customer service staff were excellent on the phone, explaining the equipment in detail and in a very polite and friendly manner. I placed my order on a Friday afternoon and the item was shipped the following Monday and delivered on the Tuesday. I couldn't have asked for any more. I wouldn't hesitate to buy from them again.
A rare gem indeed in many industries! Anytime Leisure have the perfect blend of customer care, consideration and professionalisim. They met the challenges we presented to them head-on - offering innovative design and equipment recommendations that were out of the box, and exactly what we were looking for in our new gym. Whilst we deliberated, they patiently waited. While we were tying ourselves in knots, they offered sound judgement based on experience. While we were still deliberating, they backed off and left us in peace - when we finally pushed the "All systems go button", they truly surpassed themselves - installation and follow-up service has been faultless. Our new gym has reinstated our leisure facility as the best in the area, and anytime we need further help - Anytime Leisure are only a phone call away. I have already recommended them to prospective customers and will continue to do so.
I wanted a spin bike for my wife and I to use, searched online and found Anytime Leisure. Great website to review and research the different spin bike options, but spoke to them direct to make sure I got the bike that suited our needs. Very impressed with the knowledge of the contact at Anytime, and really pleased with the fact they were clearly addressing what I needed and not looking to up-sell me the most expensive on offer. Ordered and delivery organised for the next day. Can't fault them and would recommend them to anyone looking for some quality sports kit.
My experience with this company was very nice, friendly staff, very fast delivery from their part, decent price and constant help delivered even after the parcel was missed delivered by UK mail.
Definitely I would buy again from them and recommend them to my friends
I had previously ordered a Spinner bIke from another company on the web but was let down once I setup the finance. I cancelled this and found Anytime and was so glad I did .
The approach, sales and communication was excellent and the bike is great.I only wish in terms of the bike I got I had waited to save a bit more and go straight for the Spinner NXT Star Trac ... I Went for the Pace and it is fine but as I am getting into the activity I would have liked to have gone for higher spec bike straight away.
Will be back in the future to order from Anytime again . Well done and thanks .
This is a first class company. It is so unusual to have such helpful, personable and professional advice on a whole range of products. I just hope they expand into, well, everything else!
Purchasing my spinning pro bike was made so easy. The bike was easy to set up and is just perfect for my needs. I ordered the bike on a Sunday and by Thursday it was delivered and I was using it the same day. I will certainly recommend anytime leisure to all my friends.
Super friendly advice and recommendations from David prior to purchase. This is definitely a company I would buy from again. Highly recommended.
I ordered a spin bike and recieved excellent communication throughout from a lovely gentleman the other end. It was quick and easy to order, even though bike I ordered was not in stock they were quick to ring me with an alternative. Only gave it 4 stars as waiting to hear from the tech team as bike is making a loud squealing noise upon use. Its probably something really easy as loosen a bolt or something, but unfortunately I do not know much about these bikes to sort it myself xxx
Ordered a punch bag and gym matting at 11.00 pm at night received a call the very next day confirming no issues with the punch bag and I would have it inside a few days, the matting was out if stock in the colour I requested and I was offered another colour when I said I would rather wait for the colour I wanted he went away and got me the colour I wanted and bettered the estimated delivery of two weeks. I changed the delivery address for the matting the day before delivery and again they were excellent Hayley changed the address double checked with me and the courier all was on as scheduled. Brilliant service.
I had asked for advice on the most suitable bike for my needs, and they were very helpful. Once I made my mind up and placed the order on line, they phoned me within a few minutes to say it was in stock and would be delivered within 48 hours - which it was. The delivery driver even carried the package into the garage for my wife. Excelent service!
I bought the spinnig bike and the next day I received a call saying they haven't got the bike I ordered but they were willing to upgrade me for the same price wich was so cool, after I agreed we set up a day for the delivery, I took off a day from work to wait for the bike but it didn't arrive, nor the next day, nor the day after. Although it wasn't their fault they were so sorry about the inconvinience, so as an apology I was compensated with a pro fit ball. Thanks to Angela, you were always calm and professional when I was close to run mad. Claudia
Ordered an item listed as available on the site got a call a day after to say it want available. I would have to wait nearly a month for the item to be available. Which makes me ask why why why why why not list the item as unavailable on the site , surely whatever ordering system used should recognise the item is out of stock and STOP the customer paying for the item or at the very least notify them of the delay BEFORE taking the customer's money.
I am STILL... Waiting on this item by the way.
I bought the Spinner Pace Bike for home use and was very pleased with the customer service, I got good advice on the product to buy (not forced in any way to buy the most expensive). I bought the bike, paid for it and collected it (suited me better than delivery) all within about 2 days. Very helpful staff. My husband collect the bike for me and said the guys were very helpful and took the time to have a little gab to him and to advise him about building the bike etc.
So far it has proved to be a good product would not hesitate to use them again. Highly recommended.
the Schwinn is an excellent product; however I am a private customer and live in a remote place. I suspect you more usually deal with gyms. There was a fault with a battery which should have been checked before dispatch. The contractors returned and fixed that but knew nothing about how the Mpower console works ; it is not obvious how to set it up and no manual was provided nor is it easy to download this online; I was not aware there would be no manual. It is left me a bit anxious should anything further go wrong (ie battery failure)
From the very first call to sales rep David and up to delivery of my Spinner Pace bike the service was excellent, the advice on which bike to go for and delivery speed was brilliant. Having used various spin bikes in the past helped but the expert advice helped pick the right bike for me from Anytime Leisure, great work thanks for all the help!!!
I did order Jordan 7 ft Steel Elite H P Bar I received only mail whit confirmation of my order, after 10 days comes order second attempt (redelivery) because no one sent me a mail when order going to be , When i got it I was Happy 1 minute till i unpacked a order the bar come a BEND so I waiting now for refund
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