I just went on Internet and started looking at bikes came across this website and it looked professional. As I've never had a bike spoke on phone to a representative and he was very very helpful and I immediately placed an order. Transaction went through with no hassle and bike was delivered within a few days. Now I'm burning calories hard the best investment I have made thanks to anytime leisure.
The customer care is really good. I was telephoned about the product I ordered (which wasn't in stock) and told how long it might take to arrive. I was kept up to date by email throughout the despatch and journey of the product and the courier who brought it was polite and efficient.
I ordered an ex-display waterrower (no new ones were in stock) and initially had a few problems. It was not delivered on the agreed day, and when it did arrive it was poorly packaged and had several of the accessories missing. This was quickly resolved by customer services however, who were easy to contact and quick to reply to my e-mails. They were very apologetic and immediately gave me a refund of the fair amount I had requested without any quibble. For this reason I would have no issue with ordering from them again.
I experienced some issues with my first order but the Anytime sales team by far exceeded my expectations in rectifying the situation and involved a company director who was extremely understanding and showed the true meaning of customer service. Problem sorted - I am a happy man!
Having made a huge life change to follow my dream of becoming a Personal Trainer and self employed i was looking for a company that would help me bring this to fruition by providing me with the equipmewnt i required.
I approached 5 companies in total but none stood out like Anytime Leisure did. Firstly, their Sales Rep took the time to come all the way up to Drumnadrochit to visit me, my place of work and to discuss my options and the type of equipment i could inlcude.
From there, between the Sales Rep and the staff at Anytime Leisure HQ, continually helped and took the time to make sure that the package i was looking for met my purpose - and after 5 attempts we finally got there.
Their prices were more than competitive and no nother company provided me with the level of customer care and continued support.
The delivery and installation was a smooth process and the two operatives were fantastic - care and attention, timeous, polite and informative and enthusiastic to help out as much as they could with my continuous questions!!
My experince with AnyTime Leisure has been a great one overall and i will definitely be back for more equipment and advice - as I Intend to expand my business as time goes by - and who better to deal with having had such a good experience.
Easy ordering process and the customer service received was second to none. The spinner bike that I purchased is absolutely fantastic and the delivery was quick and easy. Cannot praise the service received enough. Great company and I've already recommended to a friend, who went on to purchase a spin bike the following week!
My buisness partner and myself left at 4am in the morning to travel to birminham to trade in 15 spinbikes when a lorry drove into the back of my van i was driving and i lost all of bikes onto the moterway and we both just got away with keeping our lifes , I called Anytime a company that we never used before to see if thay could help us get our buisness back on track ,In 1 week our buisness was up in running with second hand bikes in perfect order at a budget we could afford as a start up buisness , We came second on the falkirk heard small buisness of the year award in our second year of trading all thanks to Anytime lesuire cant thank you enough for all you help ,Lex & Stevy
Anytime Leisure were asked to tender for the refurbishment of HWP Fitness club gym along with other companies at this time. Working closely with them from the outset and for them listening to what we and our customers needed they quickly identified what we required. Nothing was to much trouble, timescales/budgets agreed all completed on time. Our gym was completely transformed with a new functional and free weights area. Excellent equipment also, with good maintenance back up cover provided. Gym still looks fresh modern over two years on now, customers still enjoying all the benefits
I purchased an Star Trac e Spinner bike. The advert said the bike had been reconditioned. Having received the product, it was way overpriced as it has not been reconditioned and has clearly seen heavy usage. There were no pictures of the actual product for me to see, there were only pictures of the brand new product. Even ebay will give you the correct photos. Delivery was poor. The delivery company would not give the exact time of delivery and no contact details were given so they missed the original delivery date. Lots of phone calls to clear this issue up, and then they missed the next planned delivery time, finally delivering late in the day. This caused major issues.