Anytime Leisure reviews

Anytime Leisure reviews

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Review by confirmed purchaser

Fantastic no hassle !!!

I just went on Internet and started looking at bikes came across this website and it looked professional. As I've never had a bike spoke on phone to a representative and he was very very helpful and I immediately placed an order. Transaction went through with no hassle and bike was delivered within a few days. Now I'm burning calories hard the best investment I have made thanks to anytime leisure.
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Review by confirmed purchaser

Fantastic personal service

The customer care is really good. I was telephoned about the product I ordered (which wasn't in stock) and told how long it might take to arrive. I was kept up to date by email throughout the despatch and journey of the product and the courier who brought it was polite and efficient.
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Review by confirmed purchaser

great service!

Did what it said on the tin!! Friendly quick email reply, on time, as described. If only all internet purchases were like this!
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Review by confirmed purchaser

Recommended - excellent customer service

I ordered an ex-display waterrower (no new ones were in stock) and initially had a few problems. It was not delivered on the agreed day, and when it did arrive it was poorly packaged and had several of the accessories missing. This was quickly resolved by customer services however, who were easy to contact and quick to reply to my e-mails. They were very apologetic and immediately gave me a refund of the fair amount I had requested without any quibble. For this reason I would have no issue with ordering from them again.
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Review by confirmed purchaser

Excellent Customer Service

I experienced some issues with my first order but the Anytime sales team by far exceeded my expectations in rectifying the situation and involved a company director who was extremely understanding and showed the true meaning of customer service.
Problem sorted - I am a happy man!
Anytime Leisure

Reply from Anytime Leisure

Hi Tom

Thank you for your feedback and highlighting that we resolved the initial issues to your satisfaction.

We appreciate you taking the time to respond.

Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

Excellent Service & Customer Care

Having made a huge life change to follow my dream of becoming a Personal Trainer and self employed i was looking for a company that would help me bring this to fruition by providing me with the equipmewnt i required.

I approached 5 companies in total but none stood out like Anytime Leisure did. Firstly, their Sales Rep took the time to come all the way up to Drumnadrochit to visit me, my place of work and to discuss my options and the type of equipment i could inlcude.

From there, between the Sales Rep and the staff at Anytime Leisure HQ, continually helped and took the time to make sure that the package i was looking for met my purpose - and after 5 attempts we finally got there.

Their prices were more than competitive and no nother company provided me with the level of customer care and continued support.

The delivery and installation was a smooth process and the two operatives were fantastic - care and attention, timeous, polite and informative and enthusiastic to help out as much as they could with my continuous questions!!

My experince with AnyTime Leisure has been a great one overall and i will definitely be back for more equipment and advice - as I Intend to expand my business as time goes by - and who better to deal with having had such a good experience.
Anytime Leisure

Reply from Anytime Leisure

Dear Gavin

We are delighted to hear of your positive experience with all our team.

We wish you success with your new venture and look forward to dealing with you again.

Kind Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

Speedy

I was impresed with the speed and manner in which my order was dealt with, constantly keeping me updated of when the package would arrive. Many thanks
Anytime Leisure

Reply from Anytime Leisure

Hello Alex

Great to hear we are performing well and meeting our customer expectations.

Anything else we can help with, please let us know.

Kind Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

Fantastic!

Ordered twice now. Excellent customer service and quick delivery. Will be my first choice to use again.
Anytime Leisure

Reply from Anytime Leisure

Thanks Samantha,

Pleased to hear you are happy with our service and we look forward to dealing with you again in the future.

Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

Very helpful from initial enquiry to completion of order.

Very helpful from my first phone call through to completion of my order and even confirming if I was happy with delivered rower.
Anytime Leisure

Reply from Anytime Leisure

Hello Martin

Thank you for your response.

We are pleased to hear you are happy with both our service and the product.

Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

Excellent customer service

Prompt response to queries. Email communication effective. Purchase as described. Would use this site again.
Anytime Leisure

Reply from Anytime Leisure

Kathleen

Many thanks for this positive feedback, it is appreciated.

Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

SATISFACTORY

I will recommend it to a friend. Good customer care.True to their word on product quality.
Anytime Leisure

Reply from Anytime Leisure

Hello Mary

It's great to hear you are satisfied with the product we have provided and we're delighted that you would recommend us to a friend.

If there is anything we can assist with in the future please don't hesitate to give us a call.

Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

Fantastic service...absolutely faultless!

Easy ordering process and the customer service received was second to none. The spinner bike that I purchased is absolutely fantastic and the delivery was quick and easy. Cannot praise the service received enough. Great company and I've already recommended to a friend, who went on to purchase a spin bike the following week!
Anytime Leisure

Reply from Anytime Leisure

Hi

Thank you for taking the time to respond to our review request and it is great to hear you had already passed on our details to your friend based on your experience with us.

Anything else you require help with, please let us know.

Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

Excellent service with extremely helpful staff.

Very helpful staff with a well organised delivery service. Very pleased with my purchase would recommend.
Anytime Leisure

Reply from Anytime Leisure

Hello Mr Cartwright

Great to hear you are pleased with both our service and your new purchase.

Anything else we can help with, please let us know.

Kind Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

So helpful and go beyond the call of duty

My buisness partner and myself left at 4am in the morning to travel to birminham to trade in 15 spinbikes when a lorry drove into the back of my van i was driving and i lost all of bikes onto the moterway and we both just got away with keeping our lifes , I called Anytime a company that we never used before to see if thay could help us get our buisness back on track ,In 1 week our buisness was up in running with second hand bikes in perfect order at a budget we could afford as a start up buisness , We came second on the falkirk heard small buisness of the year award in our second year of trading all thanks to Anytime lesuire cant thank you enough for all you help ,Lex & Stevy
Anytime Leisure

Reply from Anytime Leisure

Hi Mr Miller

Thank you for posting such a positive review. It is always good to hear we have been able to help.

We look forward to continuing to work with you in the future.

Anytime Leisure Ltd
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Review by confirmed purchaser

Great service. All straightforward and professional thanks.

Great service. All straightforward and professional thanks.
Anytime Leisure

Reply from Anytime Leisure

Mr Connely

Thank you. Your feedback is greatly appreciated.

Anytime Leisure Ltd
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Review by confirmed purchaser

First Class service & equipment, friendly and efficent everything you will ever need is right here.

Hamilton Water Palace - Gym refurb Dec 2011,

Anytime Leisure were asked to tender for the refurbishment of HWP Fitness club gym along with other companies at this time. Working closely with them from the outset and for them listening to what we and our customers needed they quickly identified what we required.
Nothing was to much trouble, timescales/budgets agreed all completed on time. Our gym was completely transformed with a new functional and free weights area. Excellent equipment also, with good maintenance back up cover provided.
Gym still looks fresh modern over two years on now, customers still enjoying all the benefits

Thank you from everyone at HWP
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Review by confirmed purchaser

Spotted my mistake !!

I was most impressed when I received a phone call advising me that I had ordered the same thing twice, and asking if this was my intention.
Very efficient...and honest of them
Anytime Leisure

Reply from Anytime Leisure

Hi Susan

We appreciate you taking the time to respond with a positive reply and are glad to have been of assistance to you.

Kind Regards
Anytime Leisure Ltd
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Review by confirmed purchaser

Serious delivery problems, product not in the condition that I was led to believe

I purchased an Star Trac e Spinner bike. The advert said the bike had been reconditioned. Having received the product, it was way overpriced as it has not been reconditioned and has clearly seen heavy usage. There were no pictures of the actual product for me to see, there were only pictures of the brand new product. Even ebay will give you the correct photos.
Delivery was poor. The delivery company would not give the exact time of delivery and no contact details were given so they missed the original delivery date. Lots of phone calls to clear this issue up, and then they missed the next planned delivery time, finally delivering late in the day. This caused major issues.
Anytime Leisure

Reply from Anytime Leisure

Mr Datta,

We're sorry you feel this way about your experience with Anytime Leisure.

For all products we advertise as refurbished we have spent time assessing the wear and damage. Any parts we feel are excessively worn or damaged we will replace or attempt to repair. All the functions and movements should be in working order, but if you aren't satistied with the condition of the bike we've provided please get back in touch with us.

We are constantly working with our courier to improve communication and the delivery process; however we understand the inconvenience that is causes when they do not meet delivery times so apologies for this.

Kind Regards,
Anytime Leisure
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very knowledgeable, helpful and honest company to deal with

I would thoroughly recommend Anytime Leisure to anyone in the industry seeking equipment/advice/guidance on setting up a new facility. Their service is excellent both before and after.
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Review by confirmed purchaser

No faults, fantastic service

I've bought many fitness accessories for my PT studio over the years from Anytime Leisure. Great prices, great after sales service. Can't fault them.

Anytime Leisure Details

About this company

Visit Anytime Leisure

Contact information

Call us on: 0131 335 3145
We live here: Alexandra House, 21 Cliftonhall Road, Newbridge
EH28 8PW Edinburgh
United Kingdom

Category

Anytime Leisure is ranked 46 out of 104 in the category

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