I purchased an Star Trac e Spinner bike. The advert said the bike had been reconditioned. Having received the product, it was way overpriced as it has not been reconditioned and has clearly seen heavy usage. There were no pictures of the actual product for me to see, there were only pictures of the brand new product. Even ebay will give you the correct photos. Delivery was poor. The delivery company would not give the exact time of delivery and no contact details were given so they missed the original delivery date. Lots of phone calls to clear this issue up, and then they missed the next planned delivery time, finally delivering late in the day. This caused major issues.
If it wasn't for the Polar supplier I would have given a 5 star feedback. I ordered Polar RCX3 and it came broken so sent it back to Anytime Leisure who sent it to Polar who were going to fix it or send me a replacement. Instead of doing that they sent me a Red Polar FT7RED/SIL. Very frustrating and it took 2 weeks to get the watch I wanted that was working. Nonetheless, throughout the whole process I have been in touch with Hayley Callachan from Anytime Leisure, who has gone over and beyond to ensure I was happy and got what I ordered, really appreciate that and I wish I could give a 5, but because of Polar's poor performance which impacted this service I can't.
I ordered a spinning bike and its the best service I've ever ad the amount of contact I had with them was amazing phoning me texting me to let me now its been dispatched then when they was getting near delivery time they phoned to make sure I new the exact time they would beer at my door so that I could make my way home foe collection brilliant keep up the great work
I reckon that City Gym Glasgow would not have the kit it has without the brilliant service by Anytime Leisure. They're always helpful and extremely professional but at the same time never pressurising you to buy lots more than you actually need. Anytime Leisure staff understand the needs of the small gyms and this is evident in how they deal with you in a really personal and friendly way. Having dealt with them for about 4 years now I would find it difficult to go anywhere else or ask the advice of other companies, definitely my first choice in terms of getting the best kit at affordable prices.
I found Any time Leisure after being totally let down by another company. I so wish I had gone to them first and saved myself weeks of trouble. I was keen for quick delivery of my order (sole treadmill) and the staff could not have been more helpful. The machine was delivered within 5 days of my order and I was constantly kept updated during that time. A lovely lady ( I didn't get her name) even phoned on the day of delivery to check that the item had arrived within the agreed time slot. It is so refreshing to find a company that is genuinely interested in caring for its customers, I would have absolutely no reservations when recommending Any Time Leisure and when I am making any further purchases of this nature will be going straight to them. Thank you so much for your service it really was a pleasure.
The weights I ordered were not in stock when AL received my order. They telephoned me immediately and offered an alternative, which was fine. The weights then arrived within three days and are exactly what I wanted. It is always nice to be able to speak to someone when there is a problem rather than receive an email. Great, friendly service. Would definitely use them again.
From the first meeting with Anytime Leisure it was apparent that they were 100% committed to working in partnership with our organisation to allow us to acheive our business goals. From building the initial design concept through to installation and training, Anytime Leisure have excelled in all aspects of this process. Our experience to date shows that they are more than merely a supplier but are dedicated to being a true partner by delivering advice and support when requested. Their business has an excellent mix of professional staff with knowledge and expertise in every area of the fitness industry and i would highly recommend their services to any Leisure provider wanting to develop or enhance their gym / fitness provision.
over the last few years we have regularly purchased from Anytime Leisure. The have an excellent range of equipment and most importantly there advice and guidance on equipment is first class. The knowledge of the team on not only the equipment but the industry as a whole has been a big help with our recent refit.
I purchased a treadmill from Anytime Leisure , from the initial contact regarding the product to the delivery of the item it was first class. No hassle very good communications ( thanks DAVE ) just real easy. treadmill arrived in 3 days.. Thanks
I purchased a reconditioned Star Trac espinner. I was given an extra discount for immediate payment and the bike arrived a few days later and was carried into our home and placed where asked. It is in perfect condition and I am very pleased with it. I had an issue about getting a compatible heart rate monitor and Anytime Leisure couldn't have been more helpful sending one to me free of charge the next day. Customer service could not have been better. Thanks and I certainly recommend them for exercise equipment.
I ordered a spin bike after luckily finding this company online. I had previously ordered a bike from another company and they had failed to supply. I ordered a high spec bike which was out of stock so was offered a fantastic alternative which arrived within days. The support I had from the team was fantastic they talked me over the product and were so clear about what was happening. The delivery was quick. The only thing was we do live up 3 flights of stairs, so it was a good job my partner was there to carry it up as the item was very heavy and the drivers could not manage it themselves. I would seriously order again from the company as they are as professional as the products they supply.
I ordered a set of football goals for the childrens birthday, they were delivered on time and proved to be excellent quality, I would use Anytime leisure again, good product, good price and delivered on time.
From the outset we wanted to forge a long term partnership and Anytime Leisure ticked all the boxes. Anytime Leisure can offer the supply of first class equipment, on and off site training, branding concepts, marketing, maintenance support and gym design. Using their experience, Anytime Leisure was able to guide and assist us through our refurbishment from the initial planning stage to completion. As owners of gyms themselves, they were able to bring their own experiences to our centres. We found that their staff were helpful, professional, knowledgeable and accommodating from the Directors and office staff to the engineers and trainers. The uplift of the old equipment and installation was on time and problem free. We look forward to a long, successful working relationship. In our view Anytime Leisure are the market leaders in providing a one stop shop for the supply and design of gyms. Without hesitation we would recommend Anytime Leisure to anyone thinking about refurbishing their gym.