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Wouldn't price match despite being told they would previous day

I rang Thursday and I was told they would price match to another site I'd seen a fridge/freezer on. Rang today (Friday) to place order and also order a washing machine at the same time (total value £968) and was told they wouldn't honour price match after all. I don't have much time left before I move due to already being let down by Comet. Will avoid this site in future.
    ao.com
    TrustScore 9.8 / 10
    18,614 Reviews

    Reply from ao.com

    Dear Saeliza,

    I am really sorry to hear the difficulties you have experienced in regards to our Price Match policy.

    Appliances Online takes all reviews very seriously and I would like to personally investigate your order immediately.

    Please can you send me your order number and contact information?

    I look forward to hearing from you,

    Kind regards,

    Jane Gough
    Quality & Service Administrator
    reviews@appliancesonline.co.uk
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