ao.com reviewed by

4 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Service, price excellent let down by poor carriers

Great service and price but carrier very late on agreed day so agreed
two days later and they deliver the next day?!
    ao.com
    TrustScore 9.7 / 10
    18,450 Reviews

    Reply from ao.com

    Hi Mike

    Thanks for your review.

    I'm very sorry to hear your delivery wasn't a pleasant experience and can understand how disappointed you must have felt. Here at Appliances Online we work very hard to provide the best possible level of service on the market and the delivery service should reflect this.

    However, there are occasions when road conditions and external influences can have undesirable effects on the drivers schedule resulting in a delay. I genuinely hope that you will allow us to redeem ourselves at some stage in the future and give us the opportunity to provide you with a smooth delivery service that's on time.

    Many Thanks

    Tim Millett
    Customer Advisor
    Appliances Online
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