Superb firm to buy from. Our washing machine died on the Monday, I spent the Tuesday going over various machines to find one the correct size for the space we have available. I found this Whirlpool model that seemed to have exactly the correct specs and ordered it very late on Tuesday night from ao.com. The delivery men brought it at about 2.00pm on the Thursday afternoon, after keeping me totally up to speed as to delivery time etc. They even took my old machine away for free! Brilliant all round for price, service and delivery!!